“My freezer has frost on the top. What is wrong with my model WRT311FZDW00.”

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• Hey Iceman, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered by WhirlpoolTeam 5 years ago

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• I make sure the vents the back of the freezer are not blocked. You have to make site there is plenty of ventilation. I use the clear bins from tjmaxx to put my stuff in :)

  Answered by Luxe 5 years ago

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