Questions & Answers

Name: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Brand: Whirlpool
SKU: 6580989
Price: 1124.99 USD
Availability: SoldOut
Rating: 4.4 (3540 reviews)

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

Model:: OBX WRT311FZDZ; |
SKU:: 6580989

User rating, 4.4 out of 5 stars with 3540 reviews.

$1,124.99

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QuestionI'd the outside of the refrigerator bumpy/textured or is it smooth? Interested in the bisque
Asked 9 years ago by Tripletsgrandma.
- Answer Kind of in between bumpy & smooth
  Answered 9 years ago by Buhdabob
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QuestionDo you have a refrigerator that is H 61.6 , W 28, D27?
Asked 9 years ago by Kevin.
- Answer Check bestbuy.com for dimension but tu was worth the money.
  Answered 8 years ago by Mary
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QuestionCan Amana ice maker be used on this fridge?
Asked 9 years ago by Anonymous.
- Answer I’m not sure call the store and ask you appliance they will be able to answer your question.
  Answered 8 years ago by Mary
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QuestionAre the doors reversible to changed the opening swing to the left?
Asked 9 years ago by Reg.
- Answer yes
  Answered 9 years ago by grichteraz
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Questionwhat is depth without handles
Asked 9 years ago by pam.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- Answer 31.5 inches
  Answered 8 years ago by JM1975
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Questioncan I get it in black
Asked 9 years ago by Lucy.
- Answer They do have it in black. They would just have to order it for you.
  Answered 9 years ago by potatoe08
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QuestionWhat's the height of the 20.5 Cu.Ft
Asked 9 years ago by Anonymous.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
- Answer Product Height - 66.25 inches Product Width - 32.75 inches Height To Top Of Refrigerator (Without Hinges) - 65.5 inches Height To Top Of Door Hinge -66.25 inches
  Answered 7 years ago by Old4x4
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Questiondoes the whirlpool refrigerator-20.5cu ft top freezer have a freezer light??
Asked 9 years ago by wendy.
- Answer no
  Answered 9 years ago by arik
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QuestionDoes ref. Have sensor to regulate outside cold inside the ref.
Asked 9 years ago by Anonymous.
- Answer No, typically they do not.
  Answered 6 years ago by Tech
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QuestionWhat are measurements
Asked 9 years ago by Anonymous.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
- Answer The appliance measures 32 7/8 x 66 1/4 x 32 3/4 inches.
  Answered 9 years ago by CommunityAnswer
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QuestionIs the freezer frost-free and does it keep the contents frozen?I see that other fridges are specifically described as frost-free, including the freezer-only models. Just can't imagine why this feature would be left off of any freezer. There were a few comments stating the ice cream & other contents were not freezing! Wouldn't that be corrected for those with this issue?
Asked 10 years ago by Carol.
- Answer Yes and yes
  Answered 10 years ago by Wilson
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QuestionIs there anyway to see pictures of the insideI'd like to know what the inside looks like
Asked 10 years ago by Anonymous.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
- Answer You can go to Whirlpool.com and put in the model number of the refrigerator. The site has a picture of the refrigerator with the doors open. Thank you for your inquiry regarding our Whirlpool appliances! Thank you Decole
  Answered 10 years ago by WhirlpoolTeam
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QuestionDid we get the wrong item?Ours came with ZERO ice maker components. No solenoid, fill valves, tubes, nothing to easy connect to. When we researched it before purchasing it showed basically all you needed to do was plug in ice maker.
Asked 7 months ago by ingramman.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
- Answer No just what i went with no ice maker
  Answered 7 months ago by Anonymous
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Question"The electrical spec says 20 amp, 115 volt. Does this mean a 20 amp wall plug is necessary? If so, this would preclude older homes like mine, which only has 15 amp wall plugs.
Asked 1 year ago by ShopperMLL.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
- Answer Hello! Yes, that would be correct. Thank you for your inquiry on our Whirlpool appliances.
  Answered 1 year ago by WhirlpoolTeam
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QuestionIs this fridge equipped w/a icemaker. Does BEST Buy install and remove and carry away old Fridge?
Asked 2 years ago by Anonymous.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- Answer Whirlpool sells this refrigerator with an ‘ez Connect’ for the optional icemaker, but they FAIL TO tell you that it doesn’t come with a water valve so you have no way to connect a water line unless you buy additional parts. Shame on Whirlpool for false advertising. I returned this refrigerator and bought a GE.
  Answered 1 year ago by freddy
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QuestionHow do I turn off this refrigerator wrt311fzdw02?
Asked 2 years ago by Anonymous.
- Answer Hi, you would need to unplug the unit for it to turn completely off.
  Answered 2 years ago by WhirlpoolTeam
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QuestionThis fridge is on rollers and it moves when you try to open it. There does not appear to be any actual feet on this thing, but it just sits on the wheels ALL THE TIME? What can I do to make the fridge sit securely and not move when you open the door????
Asked 2 years ago by architect21.
- Answer Turn bolts with an Allen wrench to raise front on feet (off the rollers). Remove lower panel to see bolts.
  Answered 2 years ago by AnneA
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QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit
Asked 3 years ago by Nitti.
- Answer Hello Nitti, the ice maker kit you are needing is W11517113. We hope this helps.
  Answered 3 years ago by WhirlpoolTeam
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QuestionI installed the correct ice maker (ECKMFEZ2) but it doesn’t make ice. I’ve tried two solenoids and two ice makers and still nothing. I’ve used a DMM to verify there is power to the ice maker. Any suggestions on what to do next or call in the Geek Squad?
Asked 4 years ago by 7Dagro.
- Answer Hi 7Dagro, if your unit is still in factory warranty, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare or you may call us directly at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST We’re looking forward to hearing from you.
  Answered 4 years ago by WhirlpoolTeam
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QuestionCan all four wheels on the Whirlpool top freezer refrigerator, model number WRT311FZDW be leveled?
Asked 4 years ago by Cathy.
- Answer Hi Cathy, there are only 2 rollers on this unit, located in the front. Here is the link to the Installation Instructions which will guide you on how to level the unit. https://bit.ly/3BkOkyF
  Answered 4 years ago by WhirlpoolTeam
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Questions & Answers

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

Q: QuestionI'd the outside of the refrigerator bumpy/textured or is it smooth? Interested in the bisque

Q: QuestionDo you have a refrigerator that is H 61.6 , W 28, D27?

Q: QuestionCan Amana ice maker be used on this fridge?

Q: QuestionAre the doors reversible to changed the opening swing to the left?

Q: Questionwhat is depth without handles

Q: Questioncan I get it in black

Q: QuestionWhat's the height of the 20.5 Cu.Ft

Q: Questiondoes the whirlpool refrigerator-20.5cu ft top freezer have a freezer light??

Q: QuestionDoes ref. Have sensor to regulate outside cold inside the ref.

Q: QuestionWhat are measurements

Q: QuestionIs there anyway to see pictures of the insideI'd like to know what the inside looks like

Q: QuestionDid we get the wrong item?Ours came with ZERO ice maker components. No solenoid, fill valves, tubes, nothing to easy connect to. When we researched it before purchasing it showed basically all you needed to do was plug in ice maker.

Q: Question"The electrical spec says 20 amp, 115 volt. Does this mean a 20 amp wall plug is necessary? If so, this would preclude older homes like mine, which only has 15 amp wall plugs.

Q: QuestionIs this fridge equipped w/a icemaker. Does BEST Buy install and remove and carry away old Fridge?

Q: QuestionHow do I turn off this refrigerator wrt311fzdw02?

Q: QuestionThis fridge is on rollers and it moves when you try to open it. There does not appear to be any actual feet on this thing, but it just sits on the wheels ALL THE TIME? What can I do to make the fridge sit securely and not move when you open the door????

Q: QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit

Q: QuestionI installed the correct ice maker (ECKMFEZ2) but it doesn’t make ice. I’ve tried two solenoids and two ice makers and still nothing. I’ve used a DMM to verify there is power to the ice maker. Any suggestions on what to do next or call in the Geek Squad?

Q: QuestionCan all four wheels on the Whirlpool top freezer refrigerator, model number WRT311FZDW be leveled?

Top Rated

QuestionI'd the outside of the refrigerator bumpy/textured or is it smooth? Interested in the bisque

QuestionDo you have a refrigerator that is H 61.6 , W 28, D27?

QuestionCan Amana ice maker be used on this fridge?

QuestionAre the doors reversible to changed the opening swing to the left?

Questionwhat is depth without handles

Questioncan I get it in black

QuestionWhat's the height of the 20.5 Cu.Ft

Questiondoes the whirlpool refrigerator-20.5cu ft top freezer have a freezer light??

QuestionDoes ref. Have sensor to regulate outside cold inside the ref.

QuestionWhat are measurements

QuestionIs there anyway to see pictures of the insideI'd like to know what the inside looks like

QuestionDid we get the wrong item?Ours came with ZERO ice maker components. No solenoid, fill valves, tubes, nothing to easy connect to. When we researched it before purchasing it showed basically all you needed to do was plug in ice maker.

Question"The electrical spec says 20 amp, 115 volt. Does this mean a 20 amp wall plug is necessary? If so, this would preclude older homes like mine, which only has 15 amp wall plugs.

QuestionIs this fridge equipped w/a icemaker. Does BEST Buy install and remove and carry away old Fridge?

QuestionHow do I turn off this refrigerator wrt311fzdw02?

QuestionThis fridge is on rollers and it moves when you try to open it. There does not appear to be any actual feet on this thing, but it just sits on the wheels ALL THE TIME? What can I do to make the fridge sit securely and not move when you open the door????

QuestionI purchased a whirlpool refrigerator WRT311FZDW. What model ice maker kit is compatible with this unit

QuestionI installed the correct ice maker (ECKMFEZ2) but it doesn’t make ice. I’ve tried two solenoids and two ice makers and still nothing. I’ve used a DMM to verify there is power to the ice maker. Any suggestions on what to do next or call in the Geek Squad?

QuestionCan all four wheels on the Whirlpool top freezer refrigerator, model number WRT311FZDW be leveled?