Questions & Answers

Q: QuestionCan you put a light in the freezer? What about covering exposed screws like in the door handle? Any kind of tab to cover that?

Asked 5 years ago by Brenda.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Ask the manufacturer.

  Answered 3 years ago by JamesEVerified Purchase

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Q: QuestionHow long is the electrical cord?

Asked 5 years ago by Egb.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer See specs

  Answered 1 year ago by RexBVerified Purchase

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Q: Questionhow many amps does it draw

Asked 5 years ago by mmcipdn.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Whirlpool team.. I went to the link you posted and does not say anything about how many amps the compressor draws

  Answered 5 years ago by mmcipdn

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Q: QuestionIs biscuit color a close match to almond?

Asked 5 years ago by Gordon.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

• A:Answer Hello Gordon, Yes, this would be a close match to almond. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questionhow much is warranty on compressor of a whirlpool refrigerator with top freezer,20,5 cub ft, #WRT311FZDM ?

Asked 6 years ago by vimal.

• A:Answer Don’t buy this piece of crap!

  Answered 4 years ago by Brenda

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Q: QuestionWhat is the cost to remove the old refrigerator?

Asked 6 years ago by Larry.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer They took my old refer away for free.

  Answered 6 years ago by Rick

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Q: QuestionIF I INSTALL A ICEMAKER WILL I NEED TO INSTALL A WATER VALVE?

Asked 6 years ago by PaUL.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer If you install an ice-maker, you Will have to install a valve if you don’t have one so you could run a water line through it . Any plumber or handyman can do it.

  Answered 6 years ago by Alex

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Q: QuestionWhat is the difference between Monochromatic Stainless Steel and just stainless steel?

Asked 6 years ago by Ruthie.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel

• A:Answer Hello Ruthie! Stainless steel has stainless steel in the front and black sides. Monochromatic stainless steel is stainless steel in the front and Apollo Gray sides.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan you add an ice maker with this model?

Asked 6 years ago by Anonymous.

• A:Answer Hello! Yes, you can add an ice maker to this model. The Ice Maker kit would be ECKMFEZ2. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDo you take away the old refrigerator?

Asked 7 years ago by Juls.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Yes

  Answered 7 years ago by FlooderVerified Purchase

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Q: QuestionDoes it have separate thermostat for freezer and refrigerator want to keep in garage northeast. Climate

Asked 7 years ago by Trainman22.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Yes it has separate controls. I keep mine in the garage in the Midwest. Did take about 2 weeks to stabilize the temps. I put separate thermometers, one in fridge, one in freezer to monitor temps. Got mine in September when avg temp in garage was 85 so had to go one above recommended setting to maintain below 0 in freezer and below 40 in fridge. Hoping as winter approaches to be able to put at recommended settings.

  Answered 7 years ago by MikeVerified Purchase

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Q: QuestionMy refrigerator does not keep my food cold. I have lost three gallons of mike that was nowhere near the expiration date but yet it curdled and I have eggs and mayonnaise based dressings and mayo itself that I am afraid to eat due to the temps in the frid

Asked 7 years ago by Tonitiger.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Hello Tonitiger! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionDoes anyone who uses this refrigerator in their garage have a refrigerator heater kit added to it?

Asked 8 years ago by AMiller.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer I have the refrigerator in the garage with no additional accessories. Note that I am in Florida so the garge will not get below freezing.

  Answered 7 years ago by RoebyVerified Purchase

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Q: QuestionA fridge was delivered to me on 2/17/18, model WRT311FZDW. The doors did not have to be changed in any way. There is a 1.25 inch deep hole on the top of the door which I believe needs a door hinge hole plug. Shouldn't this be included?

Asked 8 years ago by Deb.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Deb, we would like to speak with you regarding the concern you have experienced with your Whirlpool® Refrigerator. Please contact us directly at 1-800-253-1301. We are open Monday-Friday from 8:00am-8:00pm and Saturday 8:00am-4:30pm EST.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionHow cold does freezer go? Can it reach -20 Celsius? thank you

Asked 9 years ago by Wen.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Wen- Yes this will achieve those temps

  Answered 9 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the width without the doors?

Asked 9 years ago by Ad.

• A:Answer The cabinet dimensions are 32-3/4. We hope you find this information useful.

  Answered 9 years ago by WhirlpoolTeam

  
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Q: QuestionHow tall is the refrigerator?

Asked 9 years ago by KC.

• A:Answer This is 66.25 inches high.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat ice maker is compatible?Not sure what ice maker is compatible with this frig. There are only 2 options on line. I ordered the bottom mount unbranded one- is that correct????

Asked 10 years ago by Nanc.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer yes

  Answered 9 years ago by CarolVerified Purchase

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Q: Questiondo you ship to hawaii?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

• A:Answer Hi, we would recommend speaking with a representative at your local Best Buy regarding shipping. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! Thank you, Aisha

  Answered 10 years ago by WhirlpoolTeam

  
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