We have had this unit for a couple months now and continue to have a problem with things freezing in the refrigerator part. The label on the control says 7 is the coldest, so, we have been stepping it down to it now being set at 1 and it still freezes. null

Question

Cincat · Accepted Answer

I keep my refrigerator & freezer both at the recommended setting of 4 & so far no problems.

Crs1 · Answer

I think you’d better call for service while it’s still under warranty. Mine works fine set on 4.

WhirlpoolTeam · Answer

Hi TooCold, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

Answered by WhirlpoolTeam 5 years ago

“We have had this unit for a couple months now and continue to have a problem with things freezing in the refrigerator part. The label on the control says 7 is the coldest, so, we have been stepping it down to it now being set at 1 and it still freezes.”

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