A:AnswerHey Kelekc, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
A:AnswerPlease reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.