A:AnswerHello Mo, Please make sure that you are using a Rinse Aid with your unit. Your dishwasher is designed to use a rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid. For most water conditions, the factory setting will give good results. However, if you are experiencing poor drying performance, you may want to try a higher setting. Turn the arrow adjuster inside the dispenser to change the rinse aid setting.
A:AnswerHi vaniece, the black displayed in the image is the only black finish this model comes in. It's not full gloss. It's between a "satin" finish and gloss. Please don't hesitate to reach out to us directly if you have any further questions! Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET
A:AnswerThe side mounts have slots that they go into on the sides of the dishwasher. Then you slide the appliance into place, adjust the feet to make it level and then there is holes that you put the screws through that lines you up with the mounting clips that attaches the unit to the sides of the cabinets.