A:AnswerHey Bill, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerWe value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerIsab, thanks for the inquiry. We recommend changing the filter every 6 months. If this does not help, Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerHa! I tried that, too, unsuccessfully! I don't think it's removable. Well, without breaking it! I just put spices and rarely used items in the very back so I don't have to deal with it.
A:AnswerAre you sure that's a butter shelf with a cover? I'm not seeing that in the third picture. My unit is only a month old and I gave it a 4 star rating instead of 5 because a butter shelf with a door was not included.
A:Answeranonymous! We are terribly sorry to hear of your concern. We would recommend to make sure that water filter is correctly installed. As this can cause the water to come out slow. If you remove the filter and try to dispense water then it would be an issue with the Installation of the Water filter or the Water filter itself. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello Cathezz! The water line may come down from the top or up from the bottom. The water dispenser will use the same line. The gray water tubing on the back of the refrigerator (which is used to connect to the household water line) is a PEX (cross-linked polyethylene) tube. Copper and PEX tubing connections from the household water line to the refrigerator are acceptable, and will help avoid off-taste or odor in your ice or water. Check for leaks. If PEX tubing is used instead of copper, we recommend the following part numbers: W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).
A:AnswerJ007- You may want to check your water filter. If that is due to be changed, that could cause an issue with ice production. If you would like, please feel free to reach out to us at 800-253-1301 8 am to 8 pm M-F EST, 8 am to 4:30 pm Sat.
A:AnswerHi Zmell, we're sorry to hear about the issue you are experiencing with your Refrigerator! For your convenience we have product troubleshooting available at Whirlpool.com under the Service and Support tab. For further assistance please call our Customer Support line 800-253-1301.
Thank you for your inquiry regarding our Whirlpool appliances!
