“If you hook up directly to a water line does it still go through the melting process? Does the water you drink come directly from the water line or the melted ice?”

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• Thank you for contacting us about the IDC-221SC. The ice storage bin does not keep the ice frozen. The ice in the bin will slowly melt and the water will drip to the water reservoir and reused. This unit only dispenses room temperature water and/or water from the melted ice. Water in the water reservoir is not refrigerated when unit is in operation.Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions.

  Answered by Whynter Customer Service 6 years ago

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