Questions & Answers

Q: QuestionOn the day of launch are you able to buy the Xbox series x on the Best Buy website ?

Asked 5 years ago by Rickk77.

Q: QuestionWill there be a limited supply of the Xbox Series X online like there will be in the stores on launch day?

Asked 5 years ago by Logan.

Q: QuestionWill you guys be re stocking Xbox series x online for launch day or Black Friday and when will it be ?

Asked 5 years ago by Mason.

Q: QuestionWhen is the black Friday ad preorder going to happen? Or is it going to be a complete crap show like last preorder?

Asked 5 years ago by Nick.

Q: QuestionWill it have more Japanese games like jrpgs?

Asked 5 years ago by Dsdy555.

Q: QuestionHello just wanted to know how do you pre-order the Microsoft xbox series x 1 tb

Asked 5 years ago by Reggie.

• A:Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this new xbox games compatible with the other ones. Its a gift and I just want to know.

Asked 5 years ago by painttech.

• A:Answer Thank you for your question! Xbox Series X is compatible with almost all games designed for Xbox One and is backwards compatible with hundreds of games designed for Xbox 360 and original Xbox.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionwill this be available right at midnight on Nov. 10?

Asked 5 years ago by help.

Q: QuestionWill the Xbox series X be available in store on the day of release for those that did not pre order?

Asked 5 years ago by Anonymous.

• A:Answer We expect a limited supply of Xbox Series X to be available at launch on November 10.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill the xbox series X be available both online and in-store on November 10?

Asked 5 years ago by Kate.

Q: QuestionWill Best buy have the consle on launch day?

Asked 5 years ago by Anonymous.

• A:Answer We expect a limited supply of Xbox Series X to be available at launch on November 10.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhens the next time we will be able to preorder?

Asked 5 years ago by Naomi.

• A:Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill I be able to buy a ps5 and Xbox ?

Asked 5 years ago by Y3InHisBag.

• A:Answer Absolutely! You are not restricted to purchasing just one console. If you have not been able to pre-order a Xbox Series X, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I managed to preorder for In store pickup. Will best buy allow me to change the payment to the all access plan? I among numerous others online were approved with a hard inquiry for all access but It wouldn’t let us complete the order.

Asked 5 years ago by John187.

• A:Answer Thank you for your question. For questions about your order and payment, we suggest contacting Best Buy customer service for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionAbout how many consoles will you expect at each best buy? is it in the hundreds? thousands? i don’t need an exact number but please round it up for me

Asked 5 years ago by Abi.

• A:Answer Enough to cover preorders.

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  Answered 5 years ago by GamerDad

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Q: Questioni was just wondering if there will be midnight pickup for the xbox ?????

Asked 5 years ago by Sbxbm.

• A:Answer They keep saying check with your local best buy but they never give a time and just say they don't know.

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  Answered 5 years ago by Logan

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Q: QuestionWill there be Xbox series x consoles on sale to customers on November 10 th ??

Asked 5 years ago by Jimbo.

• A:Answer We expect a limited supply of Xbox Series X to be available at launch on November 10.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionTrying to preorder Xbox series X All Access. Having a problem with your website. what is the procedure? Microsoft - Xbox Series X 1TB Console - Black Xbox All Access Microsoft - Xbox Series X 1TB Console - Bla Microsoft - Xbox Series X 1TB Console - Bla

Asked 5 years ago by Kenneth.

• A:Answer Thank you for your question. For information about the Xbox All Access program and procedures, please go here: https://www.bestbuy.com/site/xbox-one/xbox-all-access/pcmcat1579299055180.c?id=pcmcat1579299055180

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI understand this drops 11/10/2020 but let’s say this sells out in the day will you be restocking for Black Friday and Christmas?

Asked 5 years ago by Pope.