“What is the basic warranty and how long? Basically II’d rather wait closer to when the warranty of up to get the protection plans. Is this possible?. With the holidays that extra $179 is hard to do now. Thank you.”
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By the time I joined, I had long since spent $179 on various services for this laptop. And the warranty had long since been gone. So for me, it's been the best decision. A local computer guy told me my Dell couldn't be upgraded and that I needed to buy another laptop. Ironically, he just happened to have one ready to go. I did purchase it and hated it. I asked him to return my Dell, and luckily, it was within 24 hours, so he returned it. The Geek Squad has now updated and upgraded it and put the correct Virus/malware protection on it. On top of that, they said when I get my new phone in, to bring it and the little laptop out, and they will add the protection to all of them, Free of Charge! can't beat that!
Sorry, there was a problem. Please try again later.If you experience a problem sooner than later, you will be responsible for the cost to repair, or purchase of a service contract at that time. The service contract is good for 1 year from purchase date.
Sorry, there was a problem. Please try again later.Hello! Thank you for reaching out to us. We can certainly understand wanting to purchase the My Best Buy Total Membership, especially when purchasing within our extended holiday. You will have the extended holiday return and exchange period if the item is defective, or you just decided you no longer want it. Then, after that period, you have a one year manufacturers warranty, which you will have to contact the manufacturer for additional support. However, if you decide to purchase the My Best Buy Total Membership to protect the items you bough prior to the membership purchase, you will need to return the items and rebuy them again under the membership. We are unable to protect item bought prior to purchasing the membership. Please note the if you return the item, and the price has increased, you will be required to pay the price difference. We are unable to price match an old price per our Price Match Guarantee. We have provided a link to our Price Match Guarantee below: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 If you require additional assistance or support, please reach out to us via social media. Our team will be happy to assist you in the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
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