Customer Ratings & Reviews

My ears are on the smaller side, and these are very uncomfortable and are actually painful. I’ve tried each size of insert as well but I can only wear them for maybe 20 minutes before needing to take them out. After removing them my ears are sore for at least 30 minutes. They also suck for phone calls. If you try to readjust the headphones in anyway, it’ll hang up on your call. Bestbuy only has a 15 day return period (I thought it was 30). I came back from a family emergency out of state and when I went to return them, I was told I was a week too late. I was told to contact customer support because they “could help” and all they said was ‘sorry they hurt your ears, but we have to abide by our 15 day policy’. This is my first awful experience with Bestbuy so I’m pretty bummed.

I expected better quality from apple. The auto connect needed to be reset multiple times. The sound quality for music was great for calls not so much. I spent to much money on the purchase of these to have as much frustration as they have given me. Not worth the money at all. I prefer samsung buds fe over beats truefit pro

I bought these because no matter how I tried, AirPods would not stay in my ear. I had previous success with the Bose wingtips style so I thought I’d give these a try since they had the wingtips plus were actually made by Apple. Unfortunately, the wingtips ripped within a year and Apple doesn’t offer any type of option to replace just the wingtip part. This is a known issue and there’s a ton of people who have reported the same issue online. I would steer clear from these until Apple corrects the inherent design flaw in them. If you need/want wingtip earbuds, this is not one that will last.

Exactly what I needed. It was time for me to get some new ear buds. And they fit my ear perfectly love them.

If you want torn up earbuds these are the way to go less than 5 months no problem. As an avid music listener these buds performed poorly compared to the Sennheiser momentum 2. Long drives no worries a random bud will disconnect while in your ear to allow you to hear everything else. Get extended warranty they say it'll be an additional ($30/claim (only 2 allowed)) aside from the full original price with apple care & anything within the 1st year is subject to limited warranty and on you. Noise cancelling lacks compared to SONY or SENNHEISER not to mention that they try to roll away. Battery decreases over months rapidly.

Not staying in my ear was a bad thing for me and was a big deal breaker for me and I’m currently trying to invest in better beats because I take good care of my electronics.

Perfect gift for my mother in law! Exactly what she needed. Amazing sound! Just an all around Grest product!

Hands down best product I’ve bought my whole life sound quality top of the line 100% satisfaction guaranteed

People say I’m muffled and can’t hear me.. plus they don’t fit properly in my ear.

Gave this to my wife as a gift. She loves them and just uses it casually, just for watching videos, music, or calls. But less than a year later (October 2022) with normal use, the left wingtip ripped off. Per Apple this is not covered by the manufacturer warranty. I looked in forums and found other people have the same issue and Apple won't admit that the quality of the wingtips are bad. One star for that.

I tried out the AirPods Pro when they were first released in 2019 and, while I was impressed by their noise cancellation and sound quality, they didn't fit well in my ears and I've just never been a fan of the "stem" design of AirPods. My go-to earbuds for most of this year have been the Beats Studio Buds since they offer the most AirPods-like experience with instant pairing, "Find My" support, and Spatial Audio support. That is, of course, until the Beats Fit Pro earbuds were introduced. If you've been waiting for a more sportier or more secure-fitting version of AirPods Pro, the Beats Fit Pro could be the answer. PROS: - On iOS devices, the Beats Fit Pro behave much like AirPods. They are recognized by my iPhone as soon as I open the case with a pop-up for instant pairing. You can see the battery percentages of the buds and the case in your notification center and also control the noise cancellation mode through Control Center. The Beats Fit Pro appear in the "Find My" app in case you lose them. You also get Spatial Audio, allowing you to experience the new Dolby Atmos tracks on Apple Music. - The Beats Fit Pro support automatic device switching between Apple devices, something that the Beats Studio Buds do not support. Similarly, the Beats Fit Pro will automatically pause your content when you take them out of your ears -- another feature not supported on the cheaper Studio Buds. - It's clear that Apple and Beats focused on fit and comfort with the Beats Fit Pro. In my ears, these are VERY secure with virtually zero chance of falling out thanks to the excellent earfins. It takes a few tries to learn how to snap in the earfins quickly (it requires just a bit of a turn once you get the buds in your ears), but once you get the hang of it, there's nothing to it. The earfins help maintain a tight in-ear seal since they minimize how much the buds can move in your ear, which is crucial for noise cancellation. Most importantly, the Beats Fit Pro are very comfortable for hours on end. I've worn them in the gym, in the office, and at home for many hours now and I have no complaints. The buds protrude just a bit from my ears, but I still prefer them over the design of AirPods. - The Beats Fit Pro come with three sizes of ear tips. I landed on the large ear tips with the help of the built-in ear tip fit test. On iOS, go to Bluetooth settings, tap the "i" next to Beat Fits Pro, and then access the ear tip fit test. - I like the fact that both buds have physical buttons to control play/pause, skip forward/backward, and noise cancellation/transparency. Both buttons perform the same functions, so there is no need to remember which button to push to perform a certain function. One click plays/pauses your music; two clicks skips one track forward; three clicks to go back one track; and a long press to disable or enable noise cancellation. Even better is that these are actual, physical buttons that you press - not touch controls that might not work with sweaty hands. - Sound quality is great. The buds deliver crisp and detailed sound with very punch bass. Vocals are clear and the soundstage is quite natural and expansive. It's clear that Beats/Apple went out of their way to give the bass an extra "punch," but that could be thanks in part to the strong seal from the ear tips. Regardless, for every day use, sound quality is excellent and the vast majority of users will be very satisfied. - Noise cancellation is also very good. I also own a pair of Bose QuietComfort Earbuds - the Beats Fit Pro unfortunately are not as good as those when it comes to noise cancellation - but I am confident that these would do just fine on an airplane and in busy places like coffee shops. Compared to the Beat Studio Buds, the noise cancellation on the Fit Pro is MUCH better, and that's likely due in part to the better ear tip seal. - The case charges over USB-C, which will be welcome news to iOS and Android users alike trying to minimize the amount of cables they carry around. CONS: - Android users don't get a full-fledged Apple-like experience. Unlike the cheaper Studio Buds, the Beats Fit Pro do not support the new Google Fast Pair standard, so they won't instantly pair with your Android phone. There is a dedicated Beats Android app used to adjust noise cancellation settings, but there is no Spatial Audio support or automatic switching between paired devices. - The case feels a bit flimsy to me -- certainly not as sturdy or premium feeling as a regular AirPods case. The hinge on my case feels a bit loose, so maybe I just got a bad unit. Regardless, the case is fine and is relatively compact. - The case does not support wireless charging. At this price point, I consider this a huge omission. Almost every other major competitor in this premium price range supports this feature, so I was a bit shocked to see that Beats did not include wireless charging in the Fit Pro case. - Microphone performance is good, not great. In noisy environments, people on the other end of my calls reported a lot of background noise. OVERALL: The Beats Fit Pro are an excellent pair of every day earbuds that, in my opinion, are much more practical than AirPods Pro. They offer the best features of AirPods Pro with a much more secure and comfortable design that is perfectly suited for active lifestyles. There are very few trade-offs compared to AirPods Pro: noise cancellation is very good, sound quality is great, and the fit is excellent. The most glaring omission is wireless charging, something that absolutely should have been included. Regardless, the Beats Fit Pro are my new go-to earbuds and the ones that I am going to take with me everywhere going forward. Highly recommended!

My earbud ripped, not the.small cover but where it has the b

The product works well, but I kept noticing that one kept getting really loose consistently. I only use these to work out, and never keep them in longer than 2-3 hours. Yesterday, I went to work out (had not used them in 2 weeks since I got over-the-ear headphones) and one of the wingtips is hanging by a thread. This sucks, because I haven’t had these earbuds for more than 7 months. You can’t replace the wingtips, so please be careful if you buy these. I hate leaving bad reviews, because I don’t want to be “that customer”, but this was a total waste of money! Before I wrote this review, I went to a Reddit forum and found so many others with the exact same problem.

Device usage started out great. However after several usage the left bud gave out where it’s not connecting at all. See image where the bud charges 100% but still doesn’t work. Also obtaining the serial number is tedious. I researched on the 1 year warranty supposedly on the device but to no avail as it seems like apple does not support extra coverage either. A waste of $200 dollars in my opinion.

Good ear buds until they started falling apart. Rubber started getting soft and actually fell apart. Took to the store not even near my year and was told sorry. Cheaper to buy a new pair. Apple wouldn’t cover or Best Buy would stand by the ear buds either.

I don't think it's a hidden secret that Beats brand is heavily biased toward bass and low end, these buds aren't the ones to change that trend. Now to some that's not a problem but for me results are mixed. Hip-Hop and Rap tracks sound brilliant. 'Simon Says' by Pharoahe Monch hits hard in these buds. But at the same time having the bass pulled out front and center on tracks like Lynyrd Skynrd's Simple Man doesn't sound quite right or as balanced as the track should be. Results I found to be consistent across all genres of music. Movies, YouTube, and other video media actually sound great. There's a nice natural blend when playing back video taken on my phone. So much so that I thought it was ambient noise and not the buds. Fit-wise, these get high marks. They sit as secure as they can without being uncomfortable, perfect middle ground. No jostling with quick or sudden movements and comfy enough to take a nap it (provided you aren't a side sleeper). I like the simple tactile button press ergonomics. It's firm enough to not press accidentally but is right on the spot when needed. They are pretty quick to charge to. I don't think I ever had to wait any more than 2 hours on empty to completely reach 100% charge. Although I was using a fast charging USB type-C power brick. A few last notes. If you are planning to pair these beats with an android phone, then the Beats App is required. At least during the initial pairing. And also if somehow you lose Bluetooth connection the only way to reconnect it, is to place the buds back in the case and open and close the case. At least I couldn't find any way to pair them directly without the case. So make sure you keep the case with you. So I think if you primarily listen to bass heavy music these buds are a good choice. If you prefer a more balanced pair, then a little homework and research will do you good.

I'm happy with these, mostly because of the apple ecosystem. The sound is okay. It doesn't beat the sound quality of my old Bose Sound Sport. One major drawback is that the case is very slippery. I've dropped this case many times when taken them out of my pocket.

The quality is not anything like the beats headphone. The sound is very low and it echos. The battery life is very good but it doesn’t matter if I can’t hear. I’m going back to my AirPods.

Built for large ears. The ear inserts are difficult to use, none of the sizes work. The part that snaps into your ear hurts. The noise cancellation doesn’t work with outdoor sounds, vacuums, or microwaves. There’s no volume control, have to keep my device near for that. I have to keep them charged multiple times a day.

Truly disappointed in more ways than one. How can I wear something, if they don't fit, don't stay in place, don't cancel noise, don't have quality sound, and aren't comfortable? These are the worst! I gave it 6 months for then to get better but they didn't. Noise cancelling gets 0 ⭐ Sound quality 1 ⭐ Comfortable fit 0⭐ Stay in place 0 ⭐ These are the worst! I bought about 5 beats for Christmas gave the cheaper ones away (what a mistake). There's no comfortable fit at all the ear bud is too big....I bought different ear bud plugs and it's still awful fit. They never have stayed in place so a workout with these are a effing joke. Sound quality is meh. I've had better for sure!