Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Just do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best headphones ever!!! Super comfy, the features are great and the sound is BOOMING! Very clear!!! I also use them as a gaming headset with the aux, perfect!!!! I traded in the WF-1000XM4 earbuds for these, I really loved the size of the earbuds and the sound, but my ears just aren’t meant to put things in as I had discomfort after only an hour, there’s no discomfort with over the ear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koshetos,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Best Headphones on the Market for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is better than my old Bose QC ll's and rival the AirPod Pro's which provide a better seal only because of the in ear design. Sound quality is and bass on the XM4's is better as well. Good for the type of music I listen to and I love that they give you an equalizer to really fine tune to your preference, Touch controls took some getting used to but work great and really give the headphones a nice look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OAG1717,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Battery life, Sound quality
Best pair of over the ear wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably one of my best purchases this year. As a musician and producer, I have to give credit to Sony on this pair of headphones. The sound is phenomenal and the noise canceling works great. The frequency response is great and I like the app you can adjust specific frequencies if you want to change how they sound. The battery life is super great. It was worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy33, Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Incredible comfort and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version which my wife quickly took ownership of. As soon as the XM4s released I knew I’d be grabbing a pair. It’s had to improve on perfection, but Sony somehow has. Sound is incredible, extremely comfortable for long listening sessions, and the gestures to navigate songs is intuitive. Hands down worth the money, especially when you can grab them on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sandz,
Great! We're thrilled that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
As good as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear ANC headphones. Comfortable on my ears and no headaches from 2-3hours of use. Easy to use. I’m not an audiophile but the sound and ability to customize the settings via app allowed me to enjoy my podcasts and music without any disappointments. My wallet enjoyed the extra savings from picking this up on a sale. Looking forward to using the ANC feature on a plane when the pandemic is over.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wunon1fit,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so amazing the color silver looks amazing and they are so comfortable to use the sound is amazing and the noise canceling is top tier the battery lasts long and I love the fact it has an option for aux which some headphones have gotten rid of usb-c is also a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec, we're glad you like the comfort, noise canceling feature, battery life, and sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Volume
Sound really good but possible glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound pretty good but once I power up the headphones, the volume starts at around 75% up even tho I never leave or even use them at this volume level. Took back first pair because of this and the replacement did the same thing. So if they’re all like this, be careful when first turning on music after powering on headphones. Not sure is these split seconds of high volumes will damage headphones. Turning down the volume all the way after powering on doesn’t fix issue either. As soon as I first press play after powering on, that’s when the volume is way too high. And unfortunately, I have to press play in order to lower the volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy,
We're glad that you like the sound quality of the headphones. We do appreciate your feedback about the volume when turning it on. The volume level may vary depending on the source or device. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony, great for gaming!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is rich and deep, a classical Sony feature. They are very comfortable to wear for a long time. Great for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UnahppyCamper,
Perfect! We're glad that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
College Student in need of wuiet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work incredibly well. I can’t really hear anything at all with them on. Connectivity is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, That's awesome! We're glad you are impressed with the connectivity of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Best headphones for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WinA,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.
To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.
For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.
Best regards,
-Fred
- Pros mentioned:Battery life
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphone for the gym and they’re the best. I love they’re long lasting battery. It takes a lot of movement for the headphones to fall off. They’re great and I definitely recommend these headphones if your trying to go the gym or even gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusG, Awesome! We are glad to hear that you are happy with the battery life of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality, Weight
One of the best headphones…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my Beats Solo Pro headphones. Audio quality and noise reduction are top notch. The weight and head clamp are light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidCd, great! We're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
2nd pair from Sony! Love them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable headset that cancels enough noise and yet doesn't make me feel like I won't hear if there was an emergency that I would not be aware of. I need to be distraction free at work, yet still aware if someone needs to get my attention. These work perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dragonrabbit, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Bass, Sound quality
Top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is top notch, the bass is remarkable, the only slight zonk is the noise cancelling could be slightly better, and there is a learning curve due to being feature packed. The design quality and materials used are also of a high standard, down to the included carrying case is smartly designed, with some thoughtful features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starkz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Shaggy’s Sony Headphone Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones especially the noice cancellation option. A++
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoyJ,
Perfect! Thank you for your time writing this honest review. We are truly happy that you like the awesome noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco