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Customer reviews

Rating 4.8 out of 5 stars with 31648 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 31,648 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro (2nd Gen) for a while now, and honestly, they’ve exceeded my expectations. The noise cancellation is incredible—it really blocks out background noise, making them perfect for work, travel, or just tuning out distractions. The transparency mode is super natural, so I can have a conversation without taking them out. Sound quality is noticeably better than the original AirPods, with deeper bass and clearer mids/highs. The fit is super comfortable, and they stay in place even during workouts. Battery life is solid, and the MagSafe charging case with Find My support is a nice touch. Overall, they’re easily the best wireless earbuds I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Smart Features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a huge step up. The sound is crystal clear, with rich bass and excellent noise cancellation that really blocks out the world. I love the transparency mode—it makes talking to people while wearing them feel natural. One standout feature is the new hearing aid functionality. It subtly boosts voices and sounds in noisy places, which is super helpful and thoughtful. They're super comfy, easy to use, and the battery lasts a long time. Plus, they switch between my Apple devices without a hitch. These are hands-down the best earbuds I’ve used!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love the new AirPods Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the AirPods Pro 2 for a few months now, and I'm thoroughly impressed with the improvements over the original model. The sound quality is incredible—rich, balanced, and with better bass response. The Active Noise Cancellation (ANC) is top-notch, making it easy to block out external noise whether I'm commuting or in a noisy cafe. Transparency mode has also been improved, allowing for a more natural listening experience when I need to hear my surroundings. The fit is comfortable, and the new XS ear tips make a big difference in getting the perfect seal. The battery life is solid, lasting longer than the first version, and the new case with Find My support is a nice bonus. If you're an Apple user or someone looking for premium earbuds, the AirPods Pro 2 are absolutely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Exceptional Clarity, Comfort, and Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPod Pros and I am thoroughly impressed by their performance. The sound quality is exceptional with crystal-clear highs and deep, rich bass. The active noise cancellation feature is a game changer—it effectively drowns out background noise, allowing for an immersive listening experience whether I’m working from home or commuting. The fit is another standout aspect. The silicone tips come in three sizes, ensuring a snug, comfortable fit that stays secure during various activities. I’ve worn them during long runs and quick errands alike, and they’ve never felt like they might slip out. Pairing these with my devices was seamless thanks to the intuitive Apple ecosystem integration. The battery life is robust, offering around 4.5 hours of listening time with noise cancellation active, and the charging case provides additional charges quickly. Customer service has been top-notch; navigating the setup and any troubleshooting with Apple’s support was straightforward and helpful. Overall, I highly recommend the AirPod Pros to anyone looking for high-quality, reliable earbuds. They’re a worthwhile investment for both casual listeners and audiophiles alike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Seamless Listening Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the AirPods Pro 2nd gen for months now, and I must say, they've exceeded my expectations in every way. As an avid music lover and frequent traveler, I was blown away by these earbuds' impressive sound quality, convenience, and innovative features. Sound Quality: The AirPods Pro 2nd gen delivers crystal-clear audio with deep bass and crisp highs. Noise Cancellation is incredibly effective, blocking background noise and immersing me in my music or podcasts. The Transparency mode is also a game-changer, allowing me to stay aware of my surroundings while still enjoying my tunes. Comfort and Fit: The earbuds are incredibly comfortable, even for extended periods. I've worn them during workouts and commutes, and they've stayed put without discomfort for 99% of the time. Convenience and Battery Life: The battery life has been impressive, for me is around 5 hours of listening time, and several days with case (not use them 24/7). Additional Features: The AirPods Pro 2nd gen also boasts some impressive features, such as seamless pairing with my iPhone, effortless switching between devices, and the ability to use them with my Mac. Verdict: Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. Got these when they were on sale. For is great with the medium nibs. Love the adaptive mode. Did the ear exam, turns out I have mild hearing loss in my left ear. Can be used as “hearing aids” but they do feel weird leaving them in all day. I have since followed up with an audiologist, and they confirm and I am being fit for an actual earring aid. The new feature to nod yes or no to answer is also super convenient. My favorite feature by far is the transparency through adaptive mode: just perfect blend of hearing protection and hearing other clearly while still listening to music/podcasts, etc. Connecting them is all the ease expected from Apple. Battery life is excellent, lasts me all day. Find my is great can look for individual AirPods the same way you look for AirTag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2nd Generation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods last 5-6 hours for me on 1 charge and feel very comfortable in your ear. The box comes with several ear tip options if the default medium size doesn't fit you. The audio quality is amazing on these AirPods and the voices are clear and the instruments sound very smooth. There are very cool features that these AirPods have such as a volume slider/button on the stem part of the AirPods, Noise cancelation that blocks out almost all noise for during my experience using it, transparency mode which allows all sound to pass through into your ear and adaptive mode which is a combination of noise cancellation and transparency. This adaptive mode blocks out background noise such as distant conversations but allows near voices to pass through. I hope this review helped you decide if this product is a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    The Best Earbuds I’ve Used So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed. The sound quality is crisp with strong bass, and the noise cancellation works amazingly well, especially in busy places. They fit comfortably and stay in place even during long use. The improved battery life and seamless pairing with my devices make them super convenient. Overall, a great upgrade and definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a while now, and they’ve completely blown me away. The sound quality is amazing—clear, balanced, and rich with deep bass, which makes listening to music or podcasts a real pleasure. The active noise cancellation is a game-changer, blocking out unwanted background noise, so I can focus no matter where I am. I also love the new transparency mode, which allows me to hear my surroundings when I need to without taking them off. The fit is super comfortable, and the improved battery life is a nice upgrade, too. Plus, the new touch controls are super intuitive. Overall, I couldn’t be happier with them—these are definitely the best earbuds I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2: Worth the Hype and Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for a week, and they’re awesome. Sound is crisp, bass hits just right, and the noise cancellation is a lifesaver on noisy commutes. Transparency mode is great for staying aware without taking them out. They fit snugly, even during workouts, and battery life easily gets me through the day. I have been recommending this airpods to my family and friends and this is the 5th airpods, I’m purchasing through Best Buy. Love the spatial audio—it makes movies feel like a mini-theater. Only downside? Still stuck with Lightning instead of USB-C. But overall, they’re worth it if you want premium earbuds that just work. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Still the Gold Standard for Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s AirPods continue to set the bar for seamless wireless audio. The setup is instant, especially with Apple devices, and the connection stays rock-solid. Sound quality is clean with balanced mids and highs—perfect for podcasts, calls, and casual music listening. The fit is comfortable for most ears, and the battery life is solid for all-day use with the charging case. While not audiophile-level or ideal for bass lovers, the convenience and ecosystem integration make AirPods a top choice. If you’re in the Apple ecosystem, it’s hard to beat them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound Quality Unmatched

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvement over the Gen 1 is night and day, once you feel the sound quality, you’ll never consider other headphones, the noise cancellation is equally amazing, it will completely fade out all noise, and the transparency mode is something I never thought I would need but now I can’t live without, you can listen to music while staying aware of your surroundings this feature is even better when you enable the Adaptive mode which intelligently cancels out really loud noises while keeping awareness of your surroundings. These earbud also have a Spatial Audio mode which makes it so your music sounds like a concert, and your movies feel like you’re at a movie theater, a truly underrated feature. Also battery last forever and then you charge for 5 min and you’re good to go for plenty of hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd Generation) are absolutely fantastic! The sound quality is crisp, with deep bass and clear highs that make listening to music, podcasts, or calls a joy. The Active Noise Cancellation is a game-changer, effectively blocking out distractions while the Transparency Mode seamlessly lets in surrounding sounds when needed. The fit is super comfortable and secure, even during workouts, thanks to the customizable ear tips. Battery life is impressive, and the charging case is sleek and convenient. Pairing with Apple devices is seamless, and the added features like Adaptive EQ and Spatial Audio enhance the experience even further. If you're looking for premium earbuds that deliver in every way, these are worth every penny. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a consumer, let me tell you about the AirPods Pro Gen 2 – they're a game-changer for anyone who loves music on the go. With upgraded Active Noise Cancellation, these earbuds really let you sink into your tunes without any interruptions. And the Transparency mode is a lifesaver for when you need to stay aware of your surroundings. But what really sold me on these is the comfort and fit. They stay snug in my ears, even during intense workouts, and they're sweat and water-resistant, so I don't have to worry about them getting damaged. Plus, the sound quality is top-notch – the bass is punchy, the mids are clear, and the highs are crisp. Setting them up with my Apple devices was a breeze, and I love that they seamlessly switch between my iPhone, iPad, and MacBook. And the battery life is impressive – I can listen for hours without needing to recharge, and when I do, the wireless charging case makes it super convenient. Overall, if you're in the market for wireless earbuds, the AirPods Pro Gen 2 are definitely worth the investment. They've made my music experience so much better, and I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Air Buds for a few weeks now, and I have to say—I’m genuinely impressed. For such a compact and affordable pair of wireless earbuds, they deliver way above expectations. Sound Quality: The sound is crisp and clear, with just the right amount of bass. Whether I’m listening to music, taking calls, or watching videos, the audio is full and well-balanced. Vocals sound great, and the bass doesn’t overpower the rest of the mix like it does with some cheaper earbuds. Battery Life: The battery life is fantastic. I easily get 4–6 hours of continuous playtime, and the case holds multiple charges, so I don’t need to worry about running out of power during the day. Perfect for commuting, workouts, or just long days out. Easy to Use: Pairing was instant—literally opened the case, and my phone recognized them right away. They reconnect super fast every time I use them. Touch controls are responsive and intuitive, letting me pause music, skip tracks, or answer calls without needing my phone. Call Quality: I was surprised at how clear my voice sounds during phone calls. Even outside, with wind and traffic noise, the built-in mic handled everything well. Friends and coworkers say I sound clear every time. Comfort + Design: They fit snugly in my ears and stay put—even during workouts or walks. Super lightweight and comfortable, I often forget I’m wearing them. Plus, the sleek, minimalist design looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    AirPods Pro one of my most loved headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer a stellar listening experience with their active noise cancellation and transparency mode, providing immersive audio while staying aware of your surroundings. The in-ear design ensures a secure fit, and the customizable ear tips contribute to comfort. The seamless integration with Apple devices, from quick pairing to hands-free Siri access, enhances user convenience. With sweat and water resistance, they're suitable for workouts as well. The compact charging case extends battery life, making them a top choice for those seeking premium wireless earbuds with a perfect blend of sound quality and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Worth the Upgrade these Are really Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is super clear, with good bass and crisp vocals. I didn’t realize how much of a difference that would make until I switched. The fit is also more comfortable for longer use, and they stay in place really well, even during workouts. Battery life is solid, and the case is sleek with better tracking features, which is a big help when you misplace stuff like I do. If you’re thinking about upgrading, go for it. These feel like a real step up, not just a small tweak. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Upgrade – Crystal Clear Sound & Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a few weeks now, and they are a big improvement over the previous version. The sound quality is richer, with deeper bass and clearer mids/highs, which makes music and calls feel more immersive. The noise cancellation is outstanding—it blocks out background noise really well, even in busy environments. Comfort-wise, they fit snugly in my ears without causing fatigue, and the different ear tip sizes make it easy to get the right fit. The battery life is solid, lasting me through work sessions and gym time without needing frequent charges. The new charging case with Find My support gives me extra peace of mind in case I misplace it. If I had to point out one downside, it’s that they are on the pricier side, but considering the quality and features, I think they’re worth it. Overall, I’d recommend these to anyone looking for premium earbuds with excellent sound, comfort, and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods Pro. They are so comfortable and easy to connect to the phone. The sound quality is amazing especially the noise cancellation is a great way to isolate yourself from any sound when needed. I love that you can change the cushions that best fit your ears so they are more stable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Air 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with clear audio and deep bass. Very comfortable to wear, easy to connect, and battery life is impressive for daily use

    I would recommend this to a friend