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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31648 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 31,648 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing AirPod Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other pairs of in-ear earbuds, but nothing so far has compared to these. The noise cancelling is wonderful. The AirPods connect flawlessly to my phone once you take it out of the charging case. The sound is way better than I imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Airpods pro 2

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation and very loud, will never fall off ear great for workouts too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2 worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling (although not the absolute best but very good) but the main reason I chose these over any is my Apple iOS network and ease of connection. However, the biggest selling point was the “conversation” awareness and transparency modes that come with this. I can wear them at work or in my shop and still have awareness to my surroundings or not have to pause and take out my earbuds when someone asks me something quick. Had to adjust to the ear sizes and first few days ears were sore but found the right size for comfort (go a size up) and LOVE them now. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamechanger for me! I love that I can quickly and easily switch from my work phone to an online meeting or to my personal phone. Everything is clear, and the noise cancelling capability is amazing. Also love that I can always find them with an app on my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, perfect noise cancellation. Long battery oife

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best AirPods at any price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned various AirPods since they were first introduced, and these are by far the best ones I've ever had. I LOVE both the noise cancellation AND the audio passthrough. A future update will add hearing test and aid options as well, so you can't go wrong! As always, the battery life on these is fantastic! I use one at a time and get 5-8 hours of listening/standby consistently. It's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great battery life, sound quality. Easy charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elevating the True Wire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro represent a significant leap forward from the standard AirPods, introducing features like active noise cancellation (ANC), a more secure in-ear fit, and improved audio quality. Here's a closer look at what makes the AirPods Pro a standout choice for those in the Apple ecosystem and beyond. **Design and Comfort**: The AirPods Pro offer a more refined and ergonomic design compared to their predecessors. The inclusion of silicone tips in three different sizes ensures a customizable, snug fit that enhances both comfort and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    If iphone than get airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best there is! ease of connectivity, excellent battery life, and reliable connection. and TBH Best Buy employees make it more confident to buy. from the salesperson to the cashier, everyone seemed and sounded a lot nicer than other renowned retailers. Got myself the membership as well. GG

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and microphone for clear calls. Usb-c is a great addition from previous versions. Also has good battery life for the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great foe gifts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift. They are really good i like the factor that they don’t slip out of my ear during workouts, and if you really want ro cancel the surrounding noises they are great. (I personally don’t cancel my surroundings because i like to feel aware of my surroundings)

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Honest review on AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these AirPods for a long time now and have had to issues. I really like the AirPods Pro better than the regular AirPods because they have an ear tip and makes them stay put, which for me the other AirPods don’t do that and I always feel like they’re falling out. Really recommend buying these AirPods over the regulars they really are worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro second generation, keeps getting better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These offer superb sound and easy integration to iPhone. USB C on the case is positioned for the future. Great battery life, love the spatial audio features, you are 'there'.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality and fit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound canceling, pretty good for such a small piece. And of course the fit was great, did not bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta noise cancelation really easy to find Long lasting battery

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve had. Ability to change between noise cancellation and transparency on your phone is a nice feature. Each air pod has about 6 hours of constant use and charge pretty quick in the case

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very happy I bought these Airpods Pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, fits my ears very well. I highly recommend these Airpods Pro 2 for cardio and gym workouts. They also have a feature that when u are listening to music then someone talks to u the sound lowers down automatically so u can hear what they are saying to u and then when you are finished talking to that person the sound goes back up. Very excellent feature so when u are talking to a person u don’t even have to take off Airpods Pro 2 to talk to them!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earphones for iPhone, this is my second pair. Reason why I bought another pair is because I had the 1st generation pro’s. I wanted an upgrade and I was very satisfied with the improved noise cancellation. It’s a life saver to have that option especially when working out at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend