Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great audio, incredible noise cancelling. Overall, love love love these headphones. Only issue is that the grey headphones look cream colored in the pics but are actually grey in real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinT, Thanks for the perfect rating! We're glad you are impressed with the features. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good, crazy sound quality, and the headphones are so comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HenryH,
Nice! We are truly delighted to hear that you are amazed with the awesome sound quality and comfortability of your new XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Consider these for premium over-the-ear headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own a pair of Bose noise-cancelling headphones and they were great but needed to be replaced after having them for over 6 years. I was going to purchase the most up-to-date Bose headphones but also wanted to do some research on other competitive brands. After watching countless videos and getting a better lay of the land, I was able to make a decision on these Sony wireless noise-cancelling over-the-ear headphones. They sounds very pristine and I love the 360 audio feature....it's really freaky at first but it's definitely a one-of-a-kind experience! They also feel much more premium than the headphones I had before so I have confidence these will last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rblr1291, welcome to Sony family! We're thrilled to hear you're enjoying the sound quality and 360 Reality Audio. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality, Weight
Comfortable and can’t hear NO ONE!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality on these are amazing. It’s lightweight and portable. I absolutely love it. The NC is amazing as well. Can’t go wrong with over the ear headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Excellent quality. Apple friendly.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony created a comfortable and great sounding set of headphones. They are easy to pair with iPhone, Macbook Pro, and Apple TV. I have been enjoying the quality and emersion of the playback.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcarey,
We're thrilled to hear that your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, sound quality and built is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoshi!
It's a pleasure to hear that you're happy with your new WH-1000XM4 headphones! We really appreciate you sharing that feedback with us.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best NC headphones you could buy, preferred over the apple brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for choosing Sony!
It's truly wonderful to hear that our WH-1000XM4 headphones are your top choice for noise-canceling headphones. We're delighted to know they exceed your high standards for exceptional sound, comfort, and noise cancellation. We appreciate you sharing your preference for them over other brands.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
best noise cancelling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great the noise cancelling is beyond amazing. i have a big head so these arent exaclty the most comfortable but for what i needed them for which was peace and quiet while studying in a family house they work amazing. they are light which is a plus and the ear pads are really soft
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grod44,
We're glad that you like the noise canceling function and weight of the headphones. Your feedback about its comfort is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
The “go to” for travel headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get it, if you travel? Get it. If you want some piece and quiet? Get it. If you want quality audio? Get it. Lightweight headphones with Portability in mind? Yes please.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josue, That's awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
First Rate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Use them all the time around the house and for travel. Good quality all around. Noise cancelling is very effective. Charge lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bg13, Thanks for sharing your great experience with your Sony wireless headphones. We are glad that you love your WH1000XM4 headphones and you are using them all the time. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Sony headphones are top notch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are wonderful over the ear headphones... the sound is great. Good clear bass and tons of features... call quality was good and ANC is the best!!!! Definitely recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilBoosie404, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony headphone xm4000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and ease of use, overall an excellent headphone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelM,
Thank you for choosing Sony!
It's truly wonderful to hear that you appreciate the sound quality and ease of use of the WH1000XM4 headphones. We're delighted to know that the product has made such a positive impression on you.
Best regards,
-Fred
Sound proof
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longggg battery life and great noise cancellation.
I would recommend this to a friend- Pros mentioned:Sound quality
Favorite over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones in my opinion. Sound quality is ELITE, noise canceling is equal, if not better than the apple headphones, but much cheaper in price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Anon, thank you for your review. We are glad to hear that you are enjoying your WH-1000XM4 headphones. The WH-1000XM4 model is known for its exceptional sound quality and industry-leading noise cancellation technology. These headphones leverage advanced audio technologies to deliver clear and immersive sound, making them ideal for various listening experiences.
Your feedback is valuable, and we are delighted our product exceeds your expectations. Should you have any further questions or need assistance, feel free to reach out!
Thank you for choosing Sony!
Gus
- Pros mentioned:Sound quality
Noise Canceling is Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also great sound quality, very intuitive app for managing options, sleek but comfortable design, overall my favorite wireless headphone on the market!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best sounding high end affordable headphones on the market. The sound is incredible theybare comfortable and they are a huge improvement over the last model i.had worthy upgradw
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heff, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Sound quality
Great headphones!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my birthday from my wife and they are amazing! The sound is great. I was looking for headphones with good bass and this pair works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LA89, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Headphones for Flying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to wear instead of my earbuds for recent numerous flights. Huge difference. Great flights. Next to 0 noise in flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RichardL,
Thanks for the great review! It brings us great joy to hear that your Headphones are meeting your needs effectively! With their comfortable design, amazing Sound Quality and Noise Cancelling feature, we are glad they are a nice asset for you!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
LOVE THEM!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality feel… high quality audio. Sooo comfortable! Not to mention the Noise cancellation is amazing! The best I’ve tried (& I have previously owned Beats & Bose)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeakDesign,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Comfy for long all day meetings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphone. I like this headphone comes with Bluetooth plus the wired option. Noise cancellation is great, comfy for long all day zoom meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ananth, we're glad you like the noise canceling feature and comfort of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl