Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Excellent sound including bass, and excellent noise cancelling. Easy to store in provided case. Very happy I made this investment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paisley,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Slaps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've owned. Tried a few on in the store and these had the best sound and fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eryo1217, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Best Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is great. Amazing comfort, lightweight and sound quality is unbeatable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camilo,
Great! We're glad that you like the noise canceling function, comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and very good comfort fit. Would recommend to anybody that is considering this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Amazing! We're thrilled to hear you're enjoying the great sound quality and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones very comfortable design and perfect sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clara,
Perfect! Thank you for purchasing our WH1000XM4 and we are delighted that you are pleased with the sound quality and comfortability of our XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Almost great, but showing its age
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and comfort are great, but the outdated Bluetooth really showed. If you’re not planning on wearing in crowded places or using multipoint much it’s still a great option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT,
Thanks for taking the time to share your experience. We're thrilled to hear how much you're enjoying the XM4s! We appreciate your feedback on the Bluetooth as it helps us improve in future products.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality, Weight
Best I've Tried
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Beats Studio 3, these are in a word, superior. They have better noise cancellation, they're lighter and they sound better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rmcx, we're glad you like the noise canceling feature and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The microphone works great and the sound is amazing. Noise-Cancelling works fantastic plus they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dubb, Great! we are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
- Pros mentioned:Comfort, Sound quality
Worth the money for sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and definitely noise canceling very comfortable too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sarah,
Great! Thank you for shring your review and for the 5-star rating! We are very thrilled to hear that you like the audio quality, noise canceling feature and comfort of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
The best keep getting better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best ANC headphones you can get for your money. Best in class ANC Solid sound quality Solid features Solid improvements to comfort Y/Y Added dual BT connectivity
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and i love the carry case and light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyC, we're glad you love the sound quality and carrying case of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Recommend these to everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought a pair of these for me for Christmas years ago and she's been jealous ever since as she felt the sound quality blew her Bose headphones out of the water. Noticed these were on sale this month and decided to surprise her with the gray pair - she couldn't be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Proudofmylife, That's very generous of you! Thank you for the kind words and review of your WH-1000XM4 Wireless Noise Canceling Headphones. We agree that your wife also deserves a pair of WH-1000XM4s for that! We're so glad that your purchase went well and you are enjoying everything about these great headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for trusting Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Best product for teenagers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best product for teenagers the battery life and quality sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoM,
Thank you for the purchase! We're glad to hear that you like the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Sound. Excellent Features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am someone who always used bose headphones due to their amazing sound quality. However, my friend suggested me to try this headphone and dang I was surprised. The headphones have amazing sound quality specially base if you compare with bose over the ear headphones. I really like the right ear touch feature to listen outside sound clearly. If you are looking for an amazing quality product, look no further. One con can be that I like the acoustic sound in Bose headphones better. You may have to change the settings to get the best sound for songs with low base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mak1234,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones. Great separation, amazing noise cancelation, and fantastic comfort. The multipoint pairing can be finicky at times but still amazing headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramye,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would reccomend these. noise cancellation is excellent, and they are very comfortable once you get used to them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jbranch72, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! -Carl
- Pros mentioned:Battery life, Sound quality
Superior sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The hype is real, this headphones have incredible sound quality. It’s light and has good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechGuy,
Great! We're thrilled that you are enjoying the sound quality, weight, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Solid headphones, better than AirPod Maxs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, long battery life, easy to use and helpful action buttons. Slightly uncomfortable after extended use at one time. (I.e. 2+ hrs)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxB, Thanks for the positive review. We're glad that you are enjoying the amazing sound quality and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Make sure to adjust the headband sliders according to your need to avoid discomfort. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones. Comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrookeB,
That's awesome! It's nice to hear that you are pleased with the noise canceling feature of our WH1000XM4 and appreciate how comfortable to use the headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
CANNOT BE BEAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible!!!! I use these for daily use as well as in gym use and I have np problems whatsoever. Sound quality and fit are superb!!! Cannot be BEAT by BEATS
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KINGTY, Great! Thank you for taking the time to review WH-1000XM4. We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for commending our WH-1000XM4 and for choosing Sony! -Jess