Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these for the last 2 years and they've been the best casual listening, wireless headphones I've ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CoreyA,
Thank you for choosing Sony!
We’re excited to hear that the WH-1000XM4 headphones have been your top choice for casual wireless listening over the past two years. It’s rewarding to know they continue to provide you with excellent sound and comfort, making your daily listening experience truly enjoyable.
Best regards,
-Fred
- Pros mentioned:Sound quality
Better sound quality.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Sony headset for my son's birthday gift. He loves it; it has better sound quality than his Beats. Specially the noise cancellation feature, use it for gym all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarwinB, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great value for your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound out of the box. The app has built in eq and makes the sound even better. Really comfortable and stylish. Also like how transportable they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hugo,
Great! We're glad that you like the comfort and app features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
would recommend for traveling and studying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great noise cancelling, no issues with function, and super comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnneY, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Seamless multiple-device pairing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are great! Switching connection from one device to another is very easy and happens very quickly. The noise canceling is also amazing, with music playing, you won’t hear anything from the outside. The sound quality is great, I love that you can customize the sound through the app, for example, if you want a higher or lower bass, it’s easy to customize. I would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stacey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Very comdortable headphones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The noise cancelling is amazing. The case is also very durable. Very comfortable to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CecilJay,
Perfect! We're glad you like the amazing noise cancelling features, comfortable fit and durable case of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Sound quality is amazing, battery life is solid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, Thank you for the great review! Good to know you like the amazing sound quality and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
The best of the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product one of the best sets of headphones I have ever owned ,comfortable, and sound incredible, simply the best choice for headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dads,
Great! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones overall. They work great and fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cornell, we're glad you like the overall performance of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Is the hype real?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound quality and noise cancelling. Ambient mode is also good. Very intuitive headphones that are comfortable to wear for hours on end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi retrojack,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Sounds great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd year going strong. Great sound and bass.use em at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarjinderS,
Nice! We're glad that you're still enjoying your Sony WH1000XM4. Quality is our priority. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound qualityCons mentioned:Price
Pretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid headphones, i think its a little overpriced though, good sound quality and noise cancellation i dont regret getting them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omar,
Great! Thank you for your purchase. We are thrilled to hear that you are enjoying the sound quality and noise canceling feature of our Sony WH1000XM4. Surely worth the price! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Light weight best sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound , light weight I use it for work for 8 hour a day i love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luisa, we're glad you love the sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
GREAT HEADPHONES!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great and super comfortable to wear for a day to day basis. And love the extra features with the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kn28, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphone available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a nice steady improvement over the MX3’s. I love the sensors and the new design makes for a lighter headset. Also the noise canceling has improved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie,
Awesome! Good to know that you like the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Bose Rival Here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound quality. Comfortable and noise canceling works well. A bit expensive but rivals Bose in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanner, Awesome! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
20 year old son’s Christmas gift delivered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son is a music lover who dabbles in percussion himself, so appreciates high sound quality. He reports excellent performance on sound snd on noise cancellation feature as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyGP123, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounding and great quality for the price. The app helps control different settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristopherS,
Thank you for choosing Sony!
We're excited to hear that you're pleased with the sound quality and value of the WH1000XM4, and that the Sound Connect app enhances your experience with its easy-to-use settings control. Thank you for your thoughtful feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noise canceling and long battery life, Easy access controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, we're glad you like the ease of use, noise canceling feature and battery of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Very nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Sound and noise cancelling are very good as is fit and comfort. Slight learning curve for setup and use but once setup, operations is easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobthedestroyerofpancakes, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl