Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10210553
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The GOAT of headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite literally the best headphones on the planet. Would definitely recommend for flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianG,
You made the right choice! We're glad that these headphones are perfect for your travels. Thank you for choosing Sony!
-Ralph
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones Purchased these and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarcoC!
Thanks for your great feedback! We are thrilled to hear that you’re loving your WH-1000XM4 headphones.
We appreciate you choosing Sony!
Warm regards,
Estefany
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Bought them primarily for use while flying but works well with my smart TV also. I use them at night when my wife is sleeping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkTrail63026,
Thank you for choosing Sony!
It’s fantastic to know that you’re enjoying your WH1000XM4 headphones! We're glad to hear they enhance your flying experience and work seamlessly with your smart TV. It's great that you can use them comfortably at night while your wife is sleeping. Thank you for sharing your positive experience with us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony XM4 review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are absolutely amazing when it come to feel, build quality, sound quality, packaging ,etc. Also the noise cancellation is amazing 100% recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi slime, Thank you for the positive review of your new Sony XM4! We're very happy to hear you like the overall feel, built quality, exceptional sound, packaging, and industry-leading noise cancellation of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them on sale for $229.99, or that price they cant be beat. They're well made, soubd amazing, and are made by a brand you can trust. The XM4's are seriously that good! I would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseRittenhouse, We are happy that you like the sound and build quality of your new Sony wireless noise canceling headphones. Everything in the WF-1000XM4 headphones has been designed from the ground up and they have exceptional quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 years since I bought these and they still work with high quality sound and noise cancellations working in a warehouse. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DonovanH,
Wow! It really lives for its quality. Thanks for your recommendation and we are truly happy that you still enjoyed using your WH1000XM4 for its awesome sound quality and nice noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was searching for a good pair of headphones. Couldn't believe the sound quality for the price. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelP, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Sony Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones where comfortable. I just dont like that the sound leaks out of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shana,
We appreciate your feedback regarding the comfort of the WH-1000XM4 headphones, but we sincerely apologize that you are experiencing sound leakage. Sound leakage is typically caused by an imperfect seal around the ears, which not only allows sound out but also compromises the noise-canceling performance. Please try slightly adjusting the position of the earcups over your ears to ensure they sit flush and completely cover them, as even a small gap can allow sound to escape. If repositioning doesn't help, checking the condition of the earpads for wear or damage may be necessary, and our support team can assist you with earpad replacement options if needed. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Lovely product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.XM4 fours are an excellent over the year option great noise canceling as well as adaptive features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaB, Amazing! We're very pleased to hear you like the great noise canceling and Adaptive Sound Control of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
i love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing, i constantly use them and theyre great for noise cancellation. They go well with every outfit and they are just so worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, great! We're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great for noise canceling.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound surprisingly good range. The noise canceling works really well but any other mode I find annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! Super reliable and durable for my wife. She uses them all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queso,
We couldn't be happier to hear this wonderful feedback! The durability and super reliable performance you describe, especially for all-day use, are exactly what we strive for with the WH-1000XM4. It is truly wonderful to know they are working great for your wife. Thank you for this fantastic 5-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Awesome sound, great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves these! Saved 250 bucks by getting these over the fruit brand ones! He where’s these every wear he goes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenM, we're glad your kid loves our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound. Range works pretty great with my PC and iPhone throughout house. Has even worked into the basement from the main level. I'd give the noise cancelling about a 4/5. Not perfect, but still pretty darn good. Still drowns out the crowded coffee shop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thank you for the awesome review! We're thrilled you're enjoying the amazing sound quality, Bluetooth range, and great noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
XM4 Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones, like that there's a wired aux cord that comes with it. great noise cancelling and ambient noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, it cancels the sound around you, and personally my favorite feature is that you can place your hand on the right side of it, and it will stop the noise canceling. Would totally recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gunther,
We're thrilled that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort
Good value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to connect to and easy to use and understand. Very comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayy, That's awesome! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones from a plane ride and OMG they are the best! You can actually hear the difference when the headphones walk out, background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattG, perfect! We're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
SONY WH1000XM4
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My headphones have been going strong for years now! I love the sound quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abriel, Awesome! We are so glad to hear that you are enjoying the sound quality of you WH-1000XM4! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
I might get another pair!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and has a lot of bass, not the best noise cancellation I’ve ever had but for the headphones in its price range I’d definitely recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lamont,
Very nice! We're glad to hear that you like the clear sound quality and bass of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. We appreciate the recommendation and thank you for choosing Sony!
-David