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Customer reviews

Rating 4.7 out of 5 stars with 12573 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 12,573 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My boyfriend is in love with these headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for anyones that enjoys listening to good quality sounding music. The noise cancellation is amazing on these headphones. I initially got these headphones as a gift for my boyfriend but I find myself using them more lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello lelly,

      Thank you for choosing Sony!

      We're thrilled to hear that you and your boyfriend are enjoying the WH1000XM4 headphones. We couldn’t agree more; their outstanding sound quality and remarkable noise cancellation make them an ideal gift for any music enthusiast. It’s wonderful to know they’ve become a favorite of yours too!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones that everyone recommends. I like them, with a pretty design, and they never catch my hair, which most headsets do. The only issue is that they leak sound; other people can hear it pretty loudly from a distance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phoebe,

      It's a true pleasure to hear you find the Sony WH-1000XM4 to be an attractive and popular choice, and we especially appreciate you mentioning the comfortable design that prevents tangling. We understand your point about the audio being audible to others nearby. While the earcups are designed to contain sound, ensuring a proper, secure seal around the ear can sometimes help minimize the distance that sound travels from the headphones.

      Thank you for your comprehensive review and for selecting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light fitting, sleek design and studio quality. Cant recommend a better headphone for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesus,

      That's great! We're glad to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    good sound, good comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS good sound (not as good as sennheiser) very comfortable (more than sennheiser) app works great great battery CONS cups are not deep (ears get warm after a while)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi akhil, we appreciate those positive remarks about the headphones. Your feedback about the design and fit is greatly appreciated. This will certainly help us improve our products. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones, they are the Best ones i have until now. Sound is amaizing and noise cancellation is just perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OrianaG,

      That's fantastic to hear! We are thrilled you're loving the WH-1000XM4 headphones and find the sound and noise cancellation to be perfect.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headphones. They are comfortable and fold up for easy storage and transport in their own case. The sound quality and noise canceling are excellent; It's almost like stepping into my own private oasis when I put them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Puppikat,

      Very nice! We're glad to hear that you're enjoying the headphones and liked the comfortable design and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bass, Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent value, promptly delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of noise cancellation headsets, strong bass. Light to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackW! We are so glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones. Worth the investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and has great features. Long-lasting battery. Does not hurt the ears. Noise-canceling doesn't work if you are on the highway and you open the window. The loud air from the wind affects the headphones and hurts the eardrums. These are great for working out or going for a walk. Also great for virtual meetings and you don't want the whole house to hear the conversation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi damediabolique,

      Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Did you hear that?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I was sceptical of noise cancelling headphones, so I took a shot in the dark after a bit of comparisons online. I couldnt personally go out at test any, but I highly recommended before buying based on each persons' preferences. I have larger ears and it comfortably sits over them for extended periods of time. Sound quality is great and noise cancelation takes me to a deeper dimension of my dissociation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipHaynee, thanks for the amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you love them, especially the noise canceling feature and comfort. Your recommendation about personal preferences is spot on. Enjoy the enhanced listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones I've ever owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I've ever owned! The battery lasts forever and they sound great. I've had a couple of strange disconnects during calls but I'm not really using them for that anyway

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, we're glad you are enjoying our product. We're sorry to hear that you have an issue with your Sony unit. We recommend isolating the issue by following this link:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones is great!! Battery last pretty long as well, and they were very easy to set up. Was looking at the newer version but for the price this was the better deal and IM not sad at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Insultz,
      Perfect! We're glad that you are enjoying your Sony WH1000XM4 for having such a great sound quality, long battery life and ease of setting it up. You will surely not regret buying this one. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. Great quality headphones, very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Absconder, Awesome to hear you’re loving the WH-1000XM4 headphones! It’s great that you find them comfortable and of such high quality. Thanks for sharing your feedback! We appreciate it! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this at first, but it is amazing. The noise cancelling is good and it fits pretty comfortably and you can adjust it according to your liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmnaM, we're glad you like the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM4 is #1 in my book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spence,

      Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony’s best ANC to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones for all scenarios

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is phenomenal, the apps customization of sound is excellent, and they are very comfortable for long sessions. Absolute must buy if you love listening to podcasts/ebooks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricdrellana, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound very good Love them Would recommend to a friend's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brow,

      It makes us really happy to hear that you love your Sony WH-1000XM4 headphones and that they sound very good!

      The XM4s are celebrated for their exceptional sound quality and powerful noise cancellation, offering a superior listening experience whether you are traveling or just relaxing. We are especially grateful for your recommendation to friends!

      Thank you for choosing Sony and for sharing your enthusiasm!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and noise canceling comfortable long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blion,

      Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. Quality sound and the battery lasts forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanS,

      Thanks for sharing your thoughts! It's fantastic to hear that the Sony XM4 headphones have impressed you with their top-notch sound quality and incredible battery life.

      Thank you for choosing Sony! Enjoy! -Maria Sony_US