Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them so far! Sometimes they fall off my head because they're big but it is not a big issue. Sound quality is nice and I like that it connects to two devices at the same time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Tien!
We’re so glad you’re enjoying the sound quality and the Multipoint connection on your WH-1000XM4—it definitely makes switching between devices much easier! We appreciate your feedback regarding the fit; while they are designed for comfort, we’ll keep your comments in mind for future improvements.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair of these headphones and they are hands down the best headphones on the market in terms of sound quality, noise cancellation, and comfort. They are not cheap but worth every penny in my book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoffman, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Elegant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think are the best headphones. Durable battery. The quality sound are amazing. Looks elegant. Very comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
But buy buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I have had them for 2 years now and use them for everything. I have tried higher end headphones and these win buy a. Long shot. I would get these still to this day over the xm5 and xm6. Price and sound is unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
We're so glad to hear that the WH1000XM4 headphones have been your go-to for two years and truly stand out for their unbeatable price and sound quality—even when compared to higher-end models. Thank you for giving us 5 stars and mentioning their versatility!
Thank you for choosing Sony. We hope today is fantastic!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Great ANC Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased these to go along with my AirPods Pro as I wanted an over the ear headphone. So far the sound quality and comfort have been exactly as expected. Still waiting to see how I feel about battery life because it’s not holding a charge as long as I thought it would. I have used a total of probably 5-6 hours and went from 100% to 30% in that time. I couldn’t justify the price of the AirPods Max and so far I have not been disappointed with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rzrbck, Great! we're glad that you are enjoying the sound quality and comfort. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
So worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will use these headphones until the end of time wow they're expensive (definitely wait until a sale or black friday) because if you take good care of them, they will last you an eternity! Super good quality, super good sound quality + noise cancelling, and super portable if you're out and about a lot. I use these for music, gaming, calls, and basically everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Puffyfish,
Thanks for the review and the 5-star rating! We’re happy that the product delivered as promised! We are sure their amazing Sound quality, Noise Cancelling Technology and their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality, Weight
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had doubts on wait on fit, super comfortable, lightweight, and customizable. Has great sound and base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gxm74,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
XM4 > any other headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are way better than AirPods Pro, Beats Studio and AirPods Max are too overrated and overpriced. Offers better sound quality and headphone itself from all of those including XM5, not really worth upgrading to the new ones plus you save $50. Not much of a difference XM5 from XM4, also XM5 feel cheaper quality. Just buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImanolCampos,
Great! We're thrilled that you found the perfect headphones in the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Best Headphones ever made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my third pair of these because these are the best headphones ever made. Incredible sound, range, battery life, build quality. I'm only on my third pair cuz I beat the crap out of them and use them for 4-6 hours a day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luke,
Wow, that's awesome! We are very happy to hear that you are on your 3rd unit. It's nice to know that you are pleased with the audio quality, long battery life and overall quality of our XM4. Thank you for trusting Sony! - Marco
- Pros mentioned:Sound quality
An Unplanned Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because my old Sony headphones broke. It was an accident. They were in excellent condition and worked fine. It's just not as comfortable anymore, and I really don't want to tape it up. I will give it away to anyone who could use it. Anyway, the new headphones work fine, and it's taking a little getting used to with the lack of controls and the swiping nonsense. I prefer the controls on the headphones. I will get used to it, I suppose. It's a personal thing; I have nothing against the sound quality or the improved noise cancellation. That is a plus, as it is way better! Minus one star because I do not like the swiping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mibo49,
Thank you for sharing your feedback! We appreciate your honest thoughts on your Sony WH-1000XM4 and understand that adjusting to new controls can take time. We're glad to hear you're enjoying the improved sound quality and noise cancellation. Your input is valuable, and we hope you continue to enjoy your new headphones.
Thank you for choosing Sony!
-Maria
- Pros mentioned:Bass, Sound quality
Best Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating of 10/10 it has really good bass, the surround sound is perfect and the noise cancellation? Where do I begin, it’s Perfect!! I used to own the Skull Candy Crusher but it was wearing off, but this one is top quality product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatMoniter,
Thank you so much for such a great review! We're delighted to hear your satisfaction with the deep bass, surround sound, noise canceling features, and overall performance of your WH1000XM4 headphones. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony-WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good isolation and sound quality, recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmaS,
We’re thrilled to hear you're enjoying the industry-leading noise cancellation and sound quality of your WH-1000XM4 headphones! Thank you for the recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. The fit leaves a little to be desired. This is the first headphones I’ve had where it feels like either my head is to small or my ears are set to high up. On all my old headphones the ear-cups needed to be adjusted down. On this set the ear pieces are all the way up and the band over the top of my head really doesn’t touch anything. Again though they sound good and have a decent play time whether using noise canceling or not. The only way I would recommend is to physically sit and wear them for an extended time. These are over the ear headphones and I initially thought they felt good. It was a little later I figured out they really didn’t git as well as I originally thought.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyXM4,
We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great sound cancellation & Super comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second pair- my husband’s is the prior model ending in 3 (this one is 4) Both extremely comfortable- for us more comfortable than the Bose and equally as great with sound cancellation in our opinion Note- we tested Many models of various brands this orice range has a significantly better noise cancellation than the lower price ranges My hisband has used his on a 14 hour flight- awesome! Super easy to learn features Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sudie, we're glad you like the comfort, sound quality, noise canceling feature of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass, Sound quality
Absolutley amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these headphones for a while because my work changed to work from home, my cheap headphones finally broke so I ordered these finally when they were on sale. I wish I would have bought them a year ago, they sound absolutely amazing, I was worried because I listen to a lot of metal and usually the bas isnt there in cheaper headphones, but these sound amazing. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alm48079,
Very nice! We're glad you're satisfied with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality, Weight
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, lightweight, and are excellent for noise cancelation. I can fall asleep easily with these on. Perfect for watching tv or movies, which is my main use for them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD, Thank you for the positive review! We're glad you like the great sound, lightweight design, excellent noise cancelation, comfortable fit even while sleeping, and overall features of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Audiophile Wonder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is known for high end audio, and this is no exception! Even better than the MX3, the bass is really deep, and the high end is clear with easily discernible vocal notes. You can hear instruments individually, not all meshed together. This really makes a difference in your enjoyment of music! I was considering the Bose 700, but Sony offers so much more flexibility on their app to let you control the performance. You won't be disappointed in this choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BocaCEO, thank you for your compliment. We are also glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, comfortable, quick to connect, long battery life, sounds great, good mic - what's not to like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBCustomer, we're glad you like the comfort, battery and sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
The Best Purchase for Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beat headphone I had in years. the headphones are super comfy and they do not slid down. they truly are noise cancellation because when i can’t hear when people call my name, i only see them mouth but no sound comes out. definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElizabethD,
Thank you for your recommendation and for giving our WH1000XM4 and 5 star rating! We are truly happy to hear that you are pleased with the amazing noise canceling capability and comfortability of our WH100XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, very happy. Comfortable and sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JohnY,
Thanks for the 5-stars rating! It brings us great joy to hear how much you are loving your Sony Headphones! Their modern and comfortable design, and amazing sound quality will sure make you enjoy your favorite songs for a long time!
Thanks for choosing Sony, have an amazing day!
-DiegoV