Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Great build quality, awesome sound quality and it can be connected via bluetooth and wired 3.5mm headphone jack so lots of great connectivity options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irving, Perfect! We're very pleased to hear you like the great built quality, excellent sound, and multiple connection options (Bluetooth and wired 3.5mm connection). Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Lawn care, headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased these because I had wore the old ones out. I use them in my lawn care business so they do take a rough ride a lot. Happy with the sound quality of my new set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShawnJohnson,
Thank you for your fantastic review of the WH-1000XM4 headphones!
We're thrilled to hear that you're a returning customer and that your previous pair stood up to the demanding conditions of your lawn care business. It's great to know that the new set is also meeting your expectations for sound quality, even with the rough ride they take.
We're delighted that the WH-1000XM4s continue to be your reliable choice for exceptional audio, no matter the environment!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Best Buy always has availability at a store near me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulietN,
We are thrilled to hear you enjoy the great sound of the Sony WH-1000XM4 headphones! Achieving exceptional audio quality is a core focus for us, and we are delighted that your listening experience has been so positive.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sound and fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. I love that I can swipe the headphone and change the song forward or backward, I can halt sound by placing my hand over headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 2kidMom,
That's nice to hear to that you are enjoying your new Sony WH1000XM4 and loving the awesome fit and sound quality of it as well as the touch sensor feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Holy Sound Batman
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came highly recommended to me, but that didn't even begin to do them justice. I nearly cried when I first put them on and heard the amazing soundscape they provide. The ANC is amazing, the full clarity of the range is mind-blowing, and they are comfortable enough for hours and hours of listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azur, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Unfortunately my son's Lab puppy destroyed the first pair. I had a chance to make a change but after listening to all the others again ... I chose the Sony's! It was the correct choice Great sound quality, Great connectivity, Great isolation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxonb1,
We regret to hear about what happened to the first pair of headphones. You may the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, connectivity, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Great value for quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is very good for sound and noise canceling. It is light. Great value. Better value compared to the newer model and comparable Apple headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristadossR,
Great! We're glad that you are pleased with the sound and noise canceling capability of our WH1000XM4 as well as the lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
5 stars!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and outside noise cancellation! Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD,
That's wonderful to hear! We are thrilled you're enjoying the great sound quality and the excellent outside noise cancellation of your WH-1000XM4 headphones. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality, Weight
Great for sleeping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these strictly for sleeping. The ANC is very good, and the headphones are lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanteB,
Thank you for your review! We're glad to hear that your Sony WH-1000XM4 headphones are helping you get a peaceful sleep with their excellent noise cancellation and lightweight design. Wishing you many restful nights ahead!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Comfort, Sound quality
Superb best headphones I use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling too good. Sound is impeccable. You can hear the instrument being play. Comfortable no complain Can get warm . Perfect for fall and winter, not for spring and summer. My question is that can you play hi fidelity track on it, little confused on that one.??? I going to use headphone for years to come.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy does a great of offering top notch products at extremely competitive pricing. The Sony XM4 headphones sounds amazing and are very comfortable. highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurI, wow! We're glad you like the sound quality and comfort of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony outstanding products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony very high quality fit comfortably the sound is outstanding and I've had Sony products before very reliable definitely would recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camel2020, We are happy that you like the sound quality of your Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Best headphones I have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work 10hr days in a loud environment. With these I can still hear my audio nice and clear. The amazing battery life on these means I can listen all day at work and not have to fret if I forget to charge them at night. I'll take these over beats any day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Levi,
Very nice! We're glad the headphones helps you with your daily activity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're glad you like the batter performance of the headphones. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Beautiful sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible for the money. A wonderful birthday present.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griz007,
We couldn't be happier to hear that you find the sound of the Sony WH-1000XM4 headphones incredible for the money! It's fantastic that these headphones were a wonderful birthday present. We're delighted that the premium sound quality and industry-leading noise cancellation are making your listening experience special.
Thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Top Notch Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as an upgrade. I thoroughly enjoy listening to my music on them. They are super comfortable and perfect for blocking out background noise, including airplanes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jzgm, You've made an amazing choice! Thank you for upgrading to your new Sony XM4. We're glad you're enjoying the comfortable fit and excellent noise cancellation of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Best Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Apple AirPod Max’s before these and hated them. Far too heavy, wouldn’t stay on my head and gave me headaches. These, however, are a dream! So comfortable, incredible audio, just a fantastic set of wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jras, You've made an excellent choice! Thank you for purchasing the Sony WH-1000XM4. We're glad to hear you like the comfortable fit and incredible audio quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. App is amazing. Only thing is that the pads get greasy a little easily but that isn't a deal breaker. The EQ is amazing once you fine tune to your liking. Also comes with 3.5mm cord as well as an airplane adapter, which is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris,
Thank you for your feedback! We're thrilled to hear that you're enjoying the sound quality of the WH-1000XM4 and that you find the app impressive. We appreciate your observation about the ear pads. We continuously strive to improve our products based on customer insights. It's great to know you love the EQ features and the included accessories.
Thank you for choosing Sony!
Regards,
- Stephanie
- Pros mentioned:Comfort, Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sister for christmas and she loved it!!! It's really comfortable and the sound quality is amazing. It's perfect for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Samira,
Thank you for purchasing our WH1000XM and for the 5 star rating! Surely your sister will love this one and we're glad that she's satisfied with the amazing sound quality and comfortability of her new headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Birthday Gift for Myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love I treated myself to these for my birthday. It was a richer clearer sound. A single charge lasts awhile. My only complaint would be I also have Samsung buds pro, and i like that when i start talking it lowers the sound and starts back playing soon unlike these that take longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungHoarder,
We're glad that you like the battery life and sound quality of the headphones. Your feedback about the Speak-to-Chat function is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones for quite work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My son love it! it has a great quality and the price is affordable compare to other brands !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, VendimB!
We are so pleased to hear that you consider the WH-1000XM4 headphones a great product and that your son is loving them!
It's fantastic that you are both impressed with the great quality and appreciate the value these headphones offer compared to other brands. We designed them to deliver industry-leading Noise Cancelling and premium sound, and it's rewarding to know you feel they are a worthwhile and affordable investment.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team