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Customer Ratings & Reviews

$349.99
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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12573 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 12,573 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used. Easy to connect. Long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SionZ,

      Perfect! We're glad that you are enjoying the connectivity and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They are great for the gym and for relaxing. I keep them on the tightest setting in the gym and then I will go up 1-2 notches for relaxing. The sound cancelation is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user971892, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so soft and comfortable wear, perfect to hear the music, amazing noise cancelling, recommend highly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollegeStudent, Thanks for the 5-star rating! We're glad that you are enjoying your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and comfort with good charge time as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Erick,
      Thank you for your purchase and for sharing your awesome review of our WH1000XM4. We are truly delighted to hear that you are pleased with the sound quality and comfort with long battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, could get a bit louder, but that is probably just a me thing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, sound, and fit are top notch. My secong pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Paul,
      Awesome! We're glad that you are pleased with the noise canceling feature, sound quality and fit of your WH1000XM4. Thank you for the trust and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome on everything, sound, it sounds clear, it sounds perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback on the WH-1000XM4, ZaidheG! We are honored to hear that you find them to be awesome in every way, and that the sound is both clear and "perfect."

      We designed the WH-1000XM4 with our industry-leading noise cancellation and a premium sound experience in mind, and it's truly rewarding to learn that you appreciate the clarity and quality of the audio.

      We appreciate you taking the time to share your wonderful experience and thank you for being a Sony customer!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony WH1000XM4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent sound and is not too heavy. I will be buying a second set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgavila52,

      That's great! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're excited for your next Sony purchase and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Say what now? I have my headphones on

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are great! I feel like the user manual can be a little more detailed since there isnt actual buttons really but the touch is great, the sound quality is amazing, and the noise canceling is the reason i got them! No regrets at all and i would even buy another

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaylaS,

      Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the touch controls, sound quality, and noise canceling function of the headphones. Your feedback about the manual is greatly appreciated. Help guides and other manuals are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfy silence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. I constantly fall asleep with them on. And it’s great to have when you do gym workouts, or chores around the house. I believe I’ve charged them once or twice so far I got this back in May. They are holding up great. Highly recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamS, Thank you for the 5-star rating! We're very happy to hear that your new Sony WH1000XM4 worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and active noise cancellation. Very comfortable to wear while staying securely on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tablet, Awesome! Good to know you're enjoying the great sound, excellent noise cancellation, and comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and doesn’t hurt my ears. great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yesyes, Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and exceptional comfort of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones By far. It has noise cancellation. Durability and light weight. Gym bro approved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanB, Thank you for the 5-star rating! We're glad you like the industry-leading noise cancellation, and durable and lightweight design of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Purchase them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lightweight! The noise canceling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndrewC,
      Awesome! We're glad that you appreciate the lightweight design and noise canceling capability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones, great comfort, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP, we're glad you like the comfort and battery life of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not an audiophile by any means so I don't know how "premium" the sound quality actually is but by far these have been the best headphones I've ever had the pleasure of owning. Noise cancelation works like a dream and it's packed with a ton of neat little features that make you appreciate not opting in for the competition, well worth the pricetag, if you're in the market for an amazing pair of over-the-ear Noise-cancelling headphones then look no further.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian, thanks for your feedback. We're glad that you like the sound, noise canceling, and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones so far. The sound quality on these is superb and it gets me immersed in my music no problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARES, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM4 headphones because of their exceptional sound quality. Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Exvrlent headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noice canceling and clear and crisp sound. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, Miq0598!

      We are so pleased to hear that your WH-1000XM4 headphones are working perfectly for you. It's fantastic to know that you are benefiting from the good noise canceling and enjoying the clear and crisp sound quality. We designed these headphones to be easy to use while delivering a premium audio experience, so your feedback is greatly appreciated.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones out there, have tried the bose as well but i believe these are the ones that take the cake. The build the design is 100. The sound is premium i think with bose they do have a slightly higher quality but i feel these have a better build and strong enough for running, gym and everyday use. Its storage case is so great you can take it anywhere and love that the headphones can fold and be taken anywhere, recorded for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrComex,
      Great! Thank you for sharing your feedback and we are delighted to hear that you are pleased with the premium sound quality of our WH1000XM4. Also, we're glad that you like the design and the carrying case. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a yes from me, dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for everyday noise cancellation to help with sensory issues, as well as for studying and classes, and they’re the best I’ve tried. Comfortable, adjustable, and has Bluetooth connectivity. Make sure to download the app for pairing and control!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kalboyd,

      Amazing! We're thrilled that you are enjoying the noise canceling function, comfort, design, Bluetooth connectivity, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US