Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality. Love how good it’s noice cancelling is!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jenni,
Thank you for choosing Sony!
We’re honored to hear that you appreciate the sound quality and noise-canceling features of the WH-1000XM4 headphones. It’s wonderful to know they are enhancing your listening experience, and your positive feedback encourages us to keep delivering products that support immersive and enjoyable audio.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Excellent service excellent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JyotiK, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones. I’ve bought several different bands but always come back to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Amber!
We are delighted to hear that you consider the WH-1000XM4 to be great over-ear headphones! Your loyalty means a lot to us, and knowing that you always come back to the quality and performance of these headphones is the best compliment we can receive.
Thank again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Sound quality
She loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My own personal review of the pair I purchased for myself gave these a lower rating because they pinched my head too much, this review is for the pair I purchased for my GF. She absolutely loves them and uses 3-4 a week. She says the bass thumps and its very clear. She likes being able to put her hand over the earmuff and for the noise cancellation to stop. The sound she says is great and she plans to use these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LDaniel, we're glad that your GF enjoys using these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We hope that you'll also have the same experience with the headphones. ~Ralph
- Pros mentioned:Sound quality
Can't be beat for value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quality! Still hold up after all these years. Great budget headphones in 2025 going into 2026
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason!
Thanks for the great feedback on the WH-1000XM4!
We are immensely pleased to hear that they are still providing you with such a high-quality experience and that you consider them a great value going into 2026.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Just do it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best headphones ever!!! Super comfy, the features are great and the sound is BOOMING! Very clear!!! I also use them as a gaming headset with the aux, perfect!!!! I traded in the WF-1000XM4 earbuds for these, I really loved the size of the earbuds and the sound, but my ears just aren’t meant to put things in as I had discomfort after only an hour, there’s no discomfort with over the ear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koshetos,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony, great for gaming!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is rich and deep, a classical Sony feature. They are very comfortable to wear for a long time. Great for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UnahppyCamper,
Perfect! We're glad that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
College Student in need of wuiet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work incredibly well. I can’t really hear anything at all with them on. Connectivity is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, That's awesome! We're glad you are impressed with the connectivity of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great set of active noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable for extended use. Larger than average sized head and felt great during 11 hour flight. Noise cancellation works well and sound quality is excellent. Sony’s version of Apple’s transparency mode doesn’t work quite as well, but at nearly half the cost I see no reason to splurge for the AirPod Max headphones over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aFineMess, Thank you for the awesome review! We're pleased to hear you like the very comfortable fit, excellent noise cancelling feature and sound quality of your Sony WH-1000XM4. We appreciate your feedback about the transparency or the ambient sound. You can adjust this setting according to your personal prefence using the Sony headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Best pair of over the ear wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably one of my best purchases this year. As a musician and producer, I have to give credit to Sony on this pair of headphones. The sound is phenomenal and the noise canceling works great. The frequency response is great and I like the app you can adjust specific frequencies if you want to change how they sound. The battery life is super great. It was worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy33, Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Best Headphones on the Market for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is better than my old Bose QC ll's and rival the AirPod Pro's which provide a better seal only because of the in ear design. Sound quality is and bass on the XM4's is better as well. Good for the type of music I listen to and I love that they give you an equalizer to really fine tune to your preference, Touch controls took some getting used to but work great and really give the headphones a nice look.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OAG1717,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Comfort, Sound quality
Incredible comfort and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version which my wife quickly took ownership of. As soon as the XM4s released I knew I’d be grabbing a pair. It’s had to improve on perfection, but Sony somehow has. Sound is incredible, extremely comfortable for long listening sessions, and the gestures to navigate songs is intuitive. Hands down worth the money, especially when you can grab them on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sandz,
Great! We're thrilled that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
No regrets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so amazing the color silver looks amazing and they are so comfortable to use the sound is amazing and the noise canceling is top tier the battery lasts long and I love the fact it has an option for aux which some headphones have gotten rid of usb-c is also a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec, we're glad you like the comfort, noise canceling feature, battery life, and sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
As good as advertised.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear ANC headphones. Comfortable on my ears and no headaches from 2-3hours of use. Easy to use. I’m not an audiophile but the sound and ability to customize the settings via app allowed me to enjoy my podcasts and music without any disappointments. My wallet enjoyed the extra savings from picking this up on a sale. Looking forward to using the ANC feature on a plane when the pandemic is over.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wunon1fit,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Amazing headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, the sound quality is great and it is very durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelvin,
It brings us great satisfaction to hear that you are loving your WH-1000XM4 headphones! We take great pride in combining premium sound quality with a durable build, so it is wonderful to know they are holding up well for you.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound qualityCons mentioned:Volume
Sound really good but possible glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound pretty good but once I power up the headphones, the volume starts at around 75% up even tho I never leave or even use them at this volume level. Took back first pair because of this and the replacement did the same thing. So if they’re all like this, be careful when first turning on music after powering on headphones. Not sure is these split seconds of high volumes will damage headphones. Turning down the volume all the way after powering on doesn’t fix issue either. As soon as I first press play after powering on, that’s when the volume is way too high. And unfortunately, I have to press play in order to lower the volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy,
We're glad that you like the sound quality of the headphones. We do appreciate your feedback about the volume when turning it on. The volume level may vary depending on the source or device. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very comfortable great look. Will repurchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review We're glad that you like the sound quality and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
best headphones ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great battery life, it took 3 months for me to have to actually charge it, super comfortable on ears and come with case great for traveling
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
One of the best headphones…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my Beats Solo Pro headphones. Audio quality and noise reduction are top notch. The weight and head clamp are light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidCd, great! We're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl