Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2025 at less than half the price of the then current model XM6. I'm willing to pay for the best if I can afford it, but value matters even more to me. I didn't notice any difference between the two in minimal testing, so saving about $200 was the right choice for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WeiszGuy,
We are pleased to hear that you found such excellent value in the WH-1000XM4! While newer models like the WH-1000XM6 introduce specialized features such as an upgraded 10-band EQ, improved transparency mode, and the ability to listen while charging, the XM4 remains a fan favorite for its comfortable folding design and industry-leading noise cancellation. We agree that the "value-to-performance" ratio of the XM4 is hard to beat, and we're glad they are providing the premium experience you were looking for at a price that works for you.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Sony has an awesome winner here!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely ones of the best pair of Active Noise Canceling headphones I ever have had the -pleasure of using. USB-C charging so I can use the same charger as my other more modern devices. Built in Microphone with Filtering for great call clarity. Awesome battery life, even with the ANC active.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UxoriousBurrito,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I am repurchasing so I’ve already owned a pair for 3 years and they work perfectly still. I used them mainly for the gym and they do not fall off, perfect noise cancellation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ErikaR,
Thank you for choosing Sony!
We're honored to hear that you love your WH-1000XM4 headphones so much that you're repurchasing them. Knowing they've lasted perfectly for three years, stayed secure at the gym, and provided excellent noise cancellation is exactly what we aim for. Thanks for being such a loyal fan!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones - highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, top quality you’d expect from Sony. Active noise cancelling is great for studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jomo,
Thank you for choosing Sony!
We're honored to hear that the WH1000XM4 delivers the great sound and top quality you expect from Sony. It's especially rewarding to know that the active noise cancelling feature is helping you create a focused environment for studying. Your positive experience is truly appreciated.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great sound annoying control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and have a good build quality. The customization of sound output and button function is nicely executed but the touch control on the right side is so annoying I had to turn it off. Would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DYLANK,
We're glad to hear you're enjoying the sound quality and build of your WH-1000XM4 headphones! We also appreciate your feedback regarding the touch controls. We understand that they may not be for everyone, which is why the option to disable them is available in the Sony | Headphones Connect app. We are always working to improve our products, and your feedback is a valuable part of that process.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Better than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased these headphones. First thing I noticed about them is that they are lighter than I expected but still good quality material and the sound quality is great especially with the different EQ settings. The noise cancellation and the acuracy with the touchpad features ambient sound control is impressive. The pressure on the earpads is not too bad and the earcups have a soft memorylike foam which is comfortable and doesn't seem to make my ears too hot after a while of wearing them. The optimizer does seem to help make the earcups feel a little more natural when wearing them. I got this as a gift for my other half and wanted to test it before giving it to him for Christmas. I'm honestly thinking of investing in a pair for myself. It also really helps with studying and writing reports when there is a lot of noise in the house. The 2 way pairing also seems to be useful when I'm on the phone and using my laptop at the same time and decreases the hassle of having to switch back and fourth as I have experienced with earbuds. The charging cable that came with it is a bit too short but can always use a longer cable so it's not a problem. It takes a bit to get used to the touchpad swiping motions but It didn't take me too long to find certain ways to swipe without much hassle. It also seems to have a good grip on my head as my head is pretty small but I'm glad i can move around and not feel like it's going to fall off. The mic quality seems to be good. However, if the headphones are in a certain angle such as if you were to lay down while on a call, it seems muffled but headphones aren't really meant to be used when laying down so it's not too much of an issue. Otherwise, I think these headphones were worth purchasing so far. I also love how it comes with a hardshell case to carry the foldable headphones and the different cables that come with it which is an extra plus.
I would recommend this to a friend - Pros mentioned:Sound quality
The Travel Endgame
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are other wireless headphones out on the market that are technically better, but at over half of the price without much of a difference in performance. The sound signature is great for casual listening, don't get these for your dedicated listening sessions for audiophiles, this is not your product. However, if you are used to headphones that come bundled with products, these will blow your mind. The sound cancellation is some of the best I have ever heard and the gesture controls are amazing. The one complaint I have is that one audio codex is not accepted, I forget which one, but it means I cannot use these on my TV wirelessly without substantial delay. Get dedicated tv headphones for that purpose. No issue though on iphone or android
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PSGamer, You've made an excellent choice! We're glad you like the great sound quality, excellent noise cancellation, and amazing touch control of your Sony WH-1000XM4.
Note: This headset supports the following 3 codecs for music playback via an A2DP connection: SBC, AAC, and LDAC.
The audio playback on the headset may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. Please check the AV sync settings or any related settings of your TV to minimize the audio delay. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Lightweight, great bass and overall sound. App is very user friendly. Very pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunY, we're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great quality!!! Superb sound.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!!! Cannot be beat. Wow. Just wow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaF,
We couldn't be happier to hear that the Sony WH1000XM4’s sound quality has impressed you so much. Your enthusiasm means a lot to us—thank you for sharing your experience!
We really appreciate you choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort
My go-to wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and value. Very comfortable for all day work and commute use. Works great with all of my devices (iPhone, iPad, PC, MacBook Air, switch, PS5)
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your glowing review of the WH-1000XM4, Udang! We're thrilled to hear that they're exceeding your expectations in both performance and value.
It's fantastic to know that you find them comfortable enough for all-day use during your work and commute. We designed them with comfort in mind, along with features like our industry-leading noise cancellation, so you can truly immerse yourself in your audio, no matter where you are.
We're also delighted to hear that they work seamlessly with all your devices—from your iPhone and iPad to your PC, MacBook Air, Switch, and PS5. Our goal is to provide a versatile and high-quality listening experience across all platforms, and your feedback confirms we've hit the mark.
Thanks again for choosing Sony and for taking the time to share your experience. We hope you continue to enjoy your headphones for a long time!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, very light and comfortable. I have the AirPod max, and these are very comparable, with the sound quality being just better with the AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisL,
That's awesome! We're glad that you love the sound quality and comfortability of our WH1000XM4 as well as the sound quality. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Phenomenal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with these headphones I use them daily!! Would recommend purchasing these if you’re looking for a good pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tickler,
Thank you for choosing Sony!
We're excited to hear that you're in love with your WH-1000XM4 headphones! It's fantastic to know that you use them daily and that they've been a great purchase for you. Thanks for the recommendation!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Enjoying the experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for travel and school. Although I'm still adjusting, I've enjoyed the experience so far. They are comfortable, the sound is great and the noise cancelation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JocelynT,
You made the right choice! We're glad that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Premium Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are unbelievable and provide a level of audio fidelity you would be hard pressed to find in other comparable brands. The battery life hovers around 25 to 30 hours on a full charge. The ANC is industry leading. Highly recommend these headphones for anyone looking to have premium audio at home.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t regret buying these headphones because they are exactly what I was looking for. They have noise cancellation, great sound quality and they’re really comfortable when they are worn. I would recommend buying these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user601210, thank you for taking the time to share your thoughts with us!
We are thrilled to hear that the WH-1000XM4 headphones are exactly what you were looking for! It brings us great satisfaction to know that the noise cancellation, great sound quality and comfort are standing out to you.
We designed these headphones with features like Adaptive Sound Control and Speak-to-Chat to enhance your listening experience.
We truly appreciate your recommendation!
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Comfort, Sound quality
Best over hear headphones out there.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watched a ton of reviews on The best over ear headphones. I even went into Best Buy and tried them on. The sound and comfort of these were slightly better than the competition, and were cheaper, especially compared to the apple maxs. The noise canceling is amazing too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
Great! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for new headphones (from airpods pro gen 1). It was jusy time, and I wanted something different. After reviewing the differences between these and the bose quiet comforts, I decided to try these -and I’m glad I did! I would say my favorite aspect of these is the ambient control option -especially mainly using these at the gym, it has been very convenient while talking to people without taking them off. I used to have to hold down the ear buds to turn off the noise cancellation and it got a little annoying, while these did it automatically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Victoria,
Great! You made the right decision in getting our WH1000XM4. Surely, you'll not regret this. We are delighted to hear that you are now enjoying your gym sessions thanks to the ambient control feature of your new headphone. We're glad that you were also utilized the speak to chat feature and noise canceling capability of our XM4. Thanks for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound qualityCons mentioned:Price
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with high quality feeling of materials used. Features are fantastic and I love the noise canceling feature. I didn’t pay the full price since I got them on sale. Felt regular price was a bit high, I recommend to wait for sale price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ulyie, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t want to be disturbed by outside noise at a reasonable price this is the headphone for you. Once paired to my tv and the volume adjusted I had no problems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GARYR,
We're thrilled to hear you're enjoying the excellent noise cancellation and sound quality of your Sony WH-1000XM4, especially for undisturbed listening at a great value! We're also glad to know the pairing with your TV was successful. Enjoy the immersive audio experience!
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise suppression is amazing, sound quality is perfect. Easy to pack.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KonnerR,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH-1000XM4 headphones. It’s great to know the noise suppression and sound quality are making a positive impact, and that their portability adds to your convenience. Your feedback truly encourages us to continue delivering exceptional audio experiences.
Best regards,
-Fred