Customer Ratings & Reviews

Excellent pair of headphones. I've had a pair for a couple of years, and we just got my wife a pair. The headphones are very comfortable, with great sound quality and battery life. The pairing to multiple devices is also pretty seamless, most days its connected to my phone and work computer all day. It switches to whichever device is outputting sound without much issue, even pausing music from my computer when receiving a call on my phone.

These are my first $100+ headphones and no electronic device I ever purchased has failed to live up to its price and expectations like 1000XM4. For this premium price, I was not just expecting premium sound quality but also premium bug-free features. It would be fair to call them recycled 1000XM3 with poorly developed new features. Let me break down my experience so far. Sound Quality -------------------- Excellent. I'm amazed by how well balanced these headphones are. You will probably have to adjust the EQ settings to get the maximum out of them for certain types of music. It has trademark Sony Bass which does not feel overpowered and it can get pretty loud (but definitely not the loudest headphones ever). Noise cancellation is top-notch but I did not feel a lot of difference between my friend's XM3 and my XM4. Battery ---------- Good but..... So Sony advertised that these headphones can go on for 38h without NC and 30h with NC. What they did not tell you was that you will have to turn-off all the additional features to go that far. Even with everything turned off, I have never been able to get more than 20h from these headphones. Charging is OK but they claim to offer 5 hours of charging with 10 minutes of charge. This has to be the biggest scam of this century! 10 mins of charge would probably last 1-2 hours with music. Connectivity ------------------ Nice. It is really good to finally see dual connectivity in these headphones. You can seamlessly switch between listening to music on your laptop and then switching to your phone to take a call. Connecting to multiple devices is easy but not bug-free. Many a time the Sony app on my phone will not be able to find the headphones but I found it easier to connect them to PC. My guess is that the mobile app (like many other features) is probably buggy. The range is quite decent and you can roam around within 30 ft without any issues. Calling ---------- Trash. Though Sony added more mics to XM4, the calling is still pretty bad. I understand calling has never been a forte of wireless earphones/headphones but I hate to see that my $30 Chinese Bluetooth earphones have better call quality than $350 XM4. These are notorious for picking background noises when you are on call and I wish there was some sort of ambient noise cancellation for the mic. Other Features --------------------- Design - There is literally no upgrade when it comes to the design of XM4. I mean wouldn't you be disappointed when your friend with XM3 walks up to you and just says, "Oh, I see you also got the XM3. Hmm, nice". And you're like these are XM4 and they are like "Whatever, they just look like XM3 meh". Touch/Swipe control - Oh boy, it is such a hit or miss. I have still not figured out a way to do things with 100% accuracy. Sometimes I will just keep tapping to pause the music or swipe to change the music but nothing really happens. Did I mention how slow the gesture recognition is? Wear detection - A big hit or miss. Sony shows how bad their software is with this feature. I'm pretty sure the hardware sensors, accelerometers are good but their Machine Learning models have not been trained well to detect the action. When it works it feels like such a charm but when it does not work it gets very frustrating. Comfort - Good. You can easily go 4 hours without feeling the fatigue. Sony added 15% more cushioning and I do not know how big a difference that has made. I have average-sized ears and I feel that they start putting pressure on my ears after 3-4 hours. 360 Reality Audio - An amazing feature which I will probably never get to use. Case - LOL, the case looks so not premium. Not that it matters too much but it would be nice to have a leather or a case with a premium finish for this price. Side note - When I think about NC headphones I also think about people sitting around me. Just like how I do not want to hear them when listening to my music, I do not like them hearing my music either. It was sad to see that everyone around me complained about the sound leakage from these headphones.

Very good sound. Good fit. Great bass and awesome battery life.

perfect. Great in the gym, outside, gaming, music etc etc.

Your Review I couldn't be happier with these headphones! They have completely transformed my daily commute and work-from-home setup. Here is why they deserve a full 5 stars: • Top-Tier Noise Canceling: The active noise cancellation is world-class; it blocks out everything from engine hums to office chatter perfectly. • All-Day Comfort: The ear cups are incredibly soft and the headband is light enough that I can wear them for hours without any discomfort. • Crystal Clear Audio: The sound profile is rich and detailed, with deep bass that doesn't overwhelm the vocals. • Long Battery Life: I rarely have to worry about charging them, and the quick-charge feature is a lifesaver when I'm in a rush. Overall Rating: Excellent — These are a must-have for anyone who values high-fidelity sound and peace and quiet.

I recieved these in exchange of my honest review. Ill start by saying, wow these wireless noise cancellation headphone by Sony sound incredible. I've never been one to spend over 100.00 on a set of headphones, as normally I prefer to listen to my music through my floor standing tower speakers and a powered sub. But late at night its nice to have a decent pair of over the ear headphones when you wanna listen to music or even videos on YouTube. The noise cancellation works wonders at drowning out louder surrounding noise, and its defeatable if it not your thing also. But at this price I would assume your buying them as part of this feature alone. These Mark 4s don't disappoint in anyway, whether music or videos the sound is clear and crisp with a nice amount of bass. The headphones are very comfortable on your head and ears. I never found them to be fatiguing or uncomfortable in anyway. Just a joy to listen to, I found myself noting nuances in music I never heard with my old headphones. Also I love being able to switch/connect between my S10+ phone and my tab s6 tablet, great feature. The side cup controls for skipping tracks and turning up the volume works so well, I was surprised by how well it worked. Usually I find myself not using features like that but the ear cup controls are super easy and helpful on these sony headphones. Google Assistant is also nice to have to aid in controlling smart home features as mh lights and thermast. The only con I can think of is I couldn't get them in white, which really isn't bad. The included padded carrying case is a great added bonus for traveling, and keeping the headphones safe from damage. If you don't own a pair of these over the ear sonys, do yourself a favor and pick up a pair. You won't regret the decision one bit...

I've had these headphones for years, just before the release of the XM5's. They sound incredible! The noise cancelation is top shelf, the comfort of the earcuffs makes for longer listening, and the touch controls on the right cuff are convenient. The Sound Connect app makes creating your own preferred EQ profile really helps amp these headphones up; its not your basic "Bass, Mid, Treble" EQ, no, it's more in depth and very versatile so you can find the perfect profile for whatever your favorite genre is. I also love the fact that modern day headphones such as these (and the new XM6) is that they come with a 3.5mm cord if you need to be wired. Overall, i highly recommend this pair of headphones, as well as any other Sony headphone product.

I recently purchased the Sony M4 headphones, and I must say that I am extremely impressed with their performance. From its sleek design to its superior sound quality, these headphones have exceeded my expectations. Firstly, the design of the Sony M4 headphones is brilliant. They are lightweight and comfortable to wear for extended periods of time. The adjustable headband ensures a perfect fit, and the ear cups are cushioned, providing a snug and pleasant listening experience. Additionally, the headphones are foldable, making them compact and easy to carry around. The sound quality of the Sony M4 headphones is nothing short of exceptional. The 40mm drivers deliver rich and clear audio, and the bass is deep and punchy without overpowering the rest of the sound spectrum. Whether I am listening to music, watching movies, or playing games, the sound quality is immersive and enjoyable. Another notable feature of these headphones is the active noise cancellation. It effectively blocks out external noises, allowing me to fully immerse myself in my music. This is particularly useful when traveling or in noisy environments. The built-in microphone also ensures clear voice calls and hands-free communication. The battery life of the Sony M4 headphones is impressive as well. With a single charge, I have been able to use them for hours without running out of power. The quick charging feature is also helpful, enabling me to get a significant amount of use with just a short charging time. The Bluetooth connectivity is seamless with the Sony M4 headphones. Pairing them with my devices was a breeze, and the wireless range is excellent, allowing me to move around without worrying about losing connection. The controls on the headphones are intuitive and easy to use, allowing me to adjust the volume, skip tracks, and take calls effortlessly. In conclusion, the Sony M4 headphones are a fantastic choice for anyone in search of high-quality headphones. They offer an impressive design, exceptional sound quality, active noise cancellation, long battery life, and seamless Bluetooth connectivity. I highly recommend these headphones to music enthusiasts, gamers, and anyone who enjoys high-fidelity audio.

As an audiophile and tech enthusiast, I can confidently declare that the Sony XM4 has been a transformative addition to my audio experience. This purchase has proven to be nothing short of remarkable, solidifying its position as the best investment I've ever made in audio equipment. Sound Quality: The Sony XM4's sound quality is nothing short of breathtaking. The combination of industry-leading noise-canceling technology and the 40mm drivers creates an immersive audio experience that transports you into a world of sonic bliss. The deep, resonant bass, crisp mids, and detailed highs ensure that every note, beat, and nuance of your favorite music is reproduced with astonishing clarity. Comfort Beyond Compare: Long listening sessions are a joy thanks to the remarkable comfort of the Sony XM4. The plush ear cups, along with the ergonomically designed headband, provide a snug yet gentle fit. Whether I'm working, traveling, or simply relaxing, these headphones ensure that I can immerse myself in my audio oasis without any discomfort. Impressive Battery Life: Sony's commitment to innovation is evident in the XM4's exceptional battery life. With up to 30 hours of playback on a single charge, these headphones seamlessly adapt to my dynamic lifestyle. Whether I'm on a cross-country flight or embarking on a marathon work session, the XM4's enduring battery performance has me covered. Customizable EQ for Personalized Sound: One of the most remarkable features of the Sony XM4 is its customizable EQ. The ability to fine-tune the audio profile to match my personal preferences truly sets these headphones apart. Through the Sony Headphones Connect app, I can adjust the EQ settings, creating a listening experience tailored precisely to my taste. This level of customization allows the headphones to evolve alongside my evolving musical interests. In conclusion, the Sony XM4 is a masterpiece of audio engineering that has redefined my expectations for headphones. From its unparalleled sound quality and unmatched comfort to the extended battery life and customizable EQ, this purchase has been a game-changer in every sense. If you're in pursuit of an audio experience that transcends the ordinary, the Sony XM4 is the definitive choice that you won't regret.

The Sony XM4, also known as the Sony WH-1000XM4, is a highly acclaimed pair of wireless noise-canceling headphones. Packed with features and advanced technology, the XM4 has garnered positive reviews from both critics and users alike. One of the standout features of the XM4 is its exceptional noise cancellation capability. Sony's industry-leading noise-canceling technology uses dual microphones to analyze and adjust ambient sound, creating an immersive listening experience. Whether you're in a noisy office, commuting, or simply seeking some tranquility, the XM4 does an excellent job of blocking out external distractions. Sound quality is another area where the XM4 excels. With powerful and dynamic audio performance, these headphones deliver a rich and detailed sound signature. The bass is deep and punchy, while the mids and highs are well-balanced, providing a satisfying listening experience across various music genres. Comfort is a crucial factor for headphones, especially during extended use, and the XM4 doesn't disappoint. The soft cushioning on the earcups and headband ensures a comfortable fit, allowing you to wear them for hours without discomfort. Additionally, the XM4 is lightweight, making it suitable for travel or long listening sessions. The battery life of the XM4 is impressive, offering up to 30 hours of playtime on a single charge with noise canceling enabled. This extended battery life ensures that the headphones can last through long journeys or workdays without the need for frequent recharging. Another notable feature of the XM4 is its intuitive touch controls. With a few simple taps and swipes on the earcup, you can adjust the volume, change tracks, or answer phone calls without reaching for your device. This convenience adds to the overall user experience and makes on-the-go control a breeze. One minor drawback that some users have mentioned is the lack of water or sweat resistance. While the XM4 is not designed specifically for sports or rigorous outdoor activities, it's worth noting that it's best suited for indoor and casual use. In summary, the Sony XM4 wireless noise-canceling headphones offer an exceptional audio experience, powerful noise cancellation, and a comfortable fit. With its impressive battery life and convenient touch controls, it's a top choice for music enthusiasts, frequent travelers, and anyone seeking an immersive and enjoyable listening experience.

Bass 4/5 Noise Canceling 5/5 Comfort 4/5 weight 4/5 Over all sound 5/5 Battery 4/5 @ $400 I expect 24 hrs.+ on play back. Connectivity 4/5 Reason I don't recommend is that the price - performance ratio is not worth the time, unless you plan on wearing these 8+ hrs. a day I would spend less on some beats and get almost the same sound quality. Cost 1/5 - at this price point needs to have some type of GPS location built into app to keep track of these bad boys. These were lost / stolen within the first week of purchase.

I bought these to replace my early model Bose noise cancelling headphones. Those used a single AAA battery to power the noise cancelling function. As one would expect, the sound quality was excellent with those old wired headphones. But after several years of frequent use, I had worn them out and needed a new pair. This time I wanted headphones with a better microphone than my old Bose model that had a little microphone mounted on the cable. I tried RAZER wired gaming headphones with a detachable microphone, but didn’t like the sound distribution of the speakers (notable lacking in midtones), the microphone’s inconsistent behavior, and the soundcard’s failure to work with my Macbook Pro. While I was reluctant to go the wireless route - because Bluetooth compresses audio thereby reducing sound quality - I decided to give these a shot because one can mute the audio simply by putting your hand up to the right ear. That is so cool! That single feature held enough "points" in my scoring to give them a try even though they were more expensive than I targeted. When I tried them out, I was pleasantly surprised to discover they delivered rich sound. And with the phone app, one can adjust the equalizer in them and turn on DSEE Extreme, which is an AI-driven feature that enhances higher tones adversely affected by Bluetooth compression. Noise cancelling is programmable, too, being easy to turn off and one. Battery life is good unless you use all of the features; then the battery life diminishes considerably. But I like the features and for now will enjoy them at the cost of frequent charging. An invisible touch on the exterior of the right earphone controls volumes, helps with making calls, and changes tracks. One of its voice features makes it easy to place hands-free calls. Another voice feature pauses audio and turns on ambient noise if you start talking. You can then talk with a person or pet. It automatically starts playing again after several seconds of no talking. How cool is all that?!! Its built-in pair of microphones for voice pick-up (it has four separate microphones to manage its noise canceling feature) met my goal of delivering my voice consistently to callers. My son reported that voice quality isn’t as good as the RAZER delivered, but the volume appeared fine. If I want good quality audio input, I use a separate USB microphone that is good - even for podcasts. So, I repeat, the microphone, which may be the weakest feature of the Sony WH-1000XM4 headphones, meets my expectations. While not perfect, it doesn’t knock my rating to 4 stars. I didn’t address comfort in this review, but others report that the headband and over-the-ear pads are comfortable. I tried a $1,000 pair of headphones that I found to be more comfortable, but the price ended my interest. These are satisfactory. The headphones come with a removable cable with 3.5mm jacks at each end. One plugs into the headphones and the other plugs into an audio source. The travel case has an airplane adapter, too, for those airlines that want you to use their jack, not Bluetooth, while flying. When one plugs a jack into the headphones, they automatically turn off. However, one can re-engage active noise canceling by turning the headphones back on while wearing them. Its durability isn't top of the market, but given all of the other features, I am satisfied. The headphones come with a protective case that I intend to use when traveling. And I will handle the headphones with care. I value these headphones as worth what I paid, which was less than full retail price because I have a My Best Buy Plus membership. I saved over $100.00. Finally, do yourself a favor and read Sony's online Help Guide: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/index.html Best wishes!

Great sound sand super lightweight. I can wear this for hours comfortably unlike my apple headphones. The only downside is the touch feature to change songs and volume. I keep accidentally touching the side and it pauses the music. I prefer buttons.

Broke in one week customer support wouldn’t help unfortunately

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver are considered good headphones for several reasons: Noise cancelling: The headphones come with advanced noise cancelling technology that actively blocks out external noise, providing a more immersive listening experience. The headphones also have an ambient mode that allows you to hear your surroundings without taking off the headphones. Sound quality: The headphones feature Sony's advanced HD noise cancelling processor QN1, which enhances the sound quality of the music being played. The headphones also have 40mm drivers that provide a full range of frequencies and deep bass. Comfort: The headphones are designed to be comfortable even during long listening sessions. They feature a padded headband and ear cushions that are soft and conform to your ears. The headphones are also lightweight, making them easy to wear for extended periods of time. Wireless connectivity: The headphones are wireless and can be connected to any device with Bluetooth capability, making them convenient for use with smartphones, tablets, laptops, and other Bluetooth-enabled devices. Battery life: The headphones have a long battery life of up to 30 hours with noise cancelling on and up to 38 hours with noise cancelling off, making them ideal for use during long commutes or flights. Additional features: The headphones have additional features such as touch controls, voice assistant compatibility, and multipoint connectivity that allow you to connect to two devices simultaneously. Overall, the Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver are considered good headphones for their combination of noise cancelling technology, sound quality, comfort, wireless connectivity, battery life, and additional features. Best noise cancelation headphones out there

Light weight and comfortable. I can listen to my music for hours comfortably. One of the best battery life headphones. Love that I can connect to my phone and my iPad and go back and forth between the 2

The Sony WH-1000XM4 headphones are excellent overall. The noise canceling is top-tier and works extremely well in noisy environments like cars, planes, or public spaces. Sound quality is rich and clear, with strong bass that can be adjusted in the app. They’re also very comfortable for long listening sessions. On the downside, the touch controls can be a bit too sensitive at times, and switching between devices isn’t always perfectly smooth. They’re also on the expensive side, though the performance mostly justifies the price. Overall, the XM4s are a great choice if you want premium noise canceling, comfort, and sound quality

I love these headphones! They are comfortable, aren't too tight or too loose on my head, adjustable if needed. The battery life is great! They sound fantastic and the noise canceling is my favorite part! Perfect for the gym :)

I've now used these headphones for almost 100 hours and have had them for about 20 days. They sound really good, noise cancelling always works well, and I have had absolutely no problems with connectivity (I usually have a lot of problems with it on bluetooth headphones). I have worn these almost 8 hours every work day since I got them. The only wear that I've seen is a bit of the coating wearing off because of acetone getting on them (pretty expected- I abuse these things). The case they come with is also pretty nice and the battery life is good, I usually have to charge them halfway through the work week.

The WH-1000XM4s (M4) are a welcome improvement from their predecessors, the WH-1000XM3s (M3). Comfort is fantastic. They are lightweight, the earpads are plush and soft, and weight is distributed across the top of my head very well. The clamping force is nearly non-existent. I have read though that if your ears have a tendency to heat up quickly, then these headphones might create some discomfort in that regard; these headphones are not very breathable. Besides that comfort is top-notch. ANC, much like the M3s, is top-of-the-line. It is hard to tell if it is improved or not. This is not a bad thing of course because the M3s already have phenomenal noise cancelling so ultimately, the M4s are great for blocking out any unwanted noises. Sound has been improved. The M3s, in my opinion, were bloated and muddy. The M4s have just slightly (emphasis on slightly!) less bass. There is still a good amount of bass and still is pretty powerful. The treble has been brought up a tad bit so that there is a bit more detail without being too sharp or piercing. This results in a more neutral sound that is also pleasingly warm. Soundstage seems to be a bit wider than the M3s and is decent for ANC headphones. Put simply, the sound of these headphones very nice and I enjoy listening to these headphones very much. The mic is improved. People on the other end of calls have no problems understanding what I say; I couldn't say the same about the M3s! The noise cancellation of the mic is also very good as it blocks out most ambient noise. This makes calling people in noisy scenes very much a possibility. I absolutely love how using the EQ no longer kicks you out of the LDAC audio codec. This means I can mess around with the equalizer in the app as much as I want without having to lower the quality of my music by being forced to SBC. The speak to chat feature is actually pretty nice and convenient. It is uncanny how accurate it is in detecting your own voice! I did noticed however that even a simple murmur would activate it, so you have to be nearly dead-silent when you have this feature activated. I like to have it on when out in public in case I need to talk to someone quickly, but I turn this feature off whenever I am home. Multi-point pairing, which the M3s lacked, is here! It is great being able to seamlessly switch between 2 different devices and for power users (such as myself) this feature will be an absolute blessing. The touch controls are very accurate and I didn't have any problems getting the headphones to do what I wanted. I didn't have any missed gestures or ghost touches or anything of that sort. Battery life is great with Sony claiming 30 hours on battery life. Given my experience with these headphones, this seems just about spot on. I typically wait until 20% to charge them, but I usually get around 23-25 hours of listening in by the time I get to that point. Results will vary depending on ANC settings and how loud you set your music, but 30 hours seems to be not far off the mark. Overall I am very happy with these headphones. These are a slight but welcome improvement to the already impressive M3s. I highly recommend these for ANC headphones.