Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10880089
Customer reviews
Rating 4.7 out of 5 stars with 12576 reviews
(12,576 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Good, could be better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re good the only issue I have is that after a few months of wear the start having this loud beeping? noise ive had to have them replaced less than 1 year in
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaquelinT, Thank you for your review! While we are glad to hear that you are happy with your WH-1000XM4 headphones, we are sorry to hear that it had to be replaced due to a loud beeping sound. We hope that you get a better listening experience this time! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these are great, and they’re much comfier than expected.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianaW, we're glad you like the noise canceling feature and comfort of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Great for programmer husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my programmer husband. He loves them- he had another pair for years and when they finally died he knew he needed to get the same kind.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user178620,
We are so glad to hear that your husband is enjoying his new WH-1000XM4 headphones! It is a great testament to the quality of the series that he chose to stick with the same model for his programming work, where the industry-leading noise cancellation and 30-hour battery life are perfect for long, focused sessions. We hope this new pair serves him just as reliably for years to come. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best headphones for everyones needs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are by far the best Ive ever owned. The sound quality is by far the best and the noise cancelling works way too well. Great battery life and easy use.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, awesome noise cancelling, use it for construction noise to avoid using ear protection and for fun for everything, bought them almost 2 years ago and still rocking good, i don't like the speak to chat feature thats turns on automatically but other than that their great! im in my own world when im rockin this dudes!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Barraza,
That's awesome! We're glad that you were able to enjoy the awesome sound quality and noise canceling capability of our WH1000XM4 while at work and it helps you protect your ears. If you are having issues with the speak to chat feature, you can turn it off thru the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Great headphones at a better price than new model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding set of headphones at a bargain price relative to the latest model. Since the technology hasn't changed much, this is a great choice for someone looking for a less-expensive set of high-end headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sujay,
Thank you for choosing Sony!
We're elated to hear that you view the WH-1000XM4 headphones as an outstanding choice offering high-end quality at a great value. Your insight into the lasting technology highlights the thoughtful balance between performance and affordability we aim to provide. Thank you for sharing your perspective with us!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Buenísimos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones, modo silencio, sonido, comodidad, perfecto
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VictorS,
Nice! We're glad that you like your new Sony WH1000XM4 for its awesome sound quality and noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love the Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had earlier model and very Happy with it. When this latest model went on sale, jumped at the chance to buy another one. Great Sound and battery last forever
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derm, That's awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
20 year old son’s Christmas gift delivered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son is a music lover who dabbles in percussion himself, so appreciates high sound quality. He reports excellent performance on sound snd on noise cancellation feature as well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyGP123, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
No regrets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ita very comfortable, light weight, and good for traveling. No regrets purchasing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Kayla! We are glad to hear that you got the perfect traveling headphones for you! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Really great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so comfortable and light. And the sound it increadible. Its worth it!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuiO,
Great! We're glad that you like the comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Better than Bose 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no better wireless headphones than these Sony headphones. Soooo comfortable, amazing noise cancelation and the sound quality is way better than Bose 700.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HunBroader,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly great sound and comfort. Coming from the XM4 True Wireless a great upgrade
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi G0821, We are happy that you now have an awesome noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are comfy and sound nice, but i do wish they were louder
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great for Home or Mobile Use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, not ideal for studio quality sound engineering, but apart from that the best pair of headphones I've ever owned. If you need studio quality, get wired.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, toastmalone!
We are thrilled to hear that you consider the WH-1000XM4 the best pair of headphones you’ve ever owned! That is high praise, and we are so pleased they are delivering a superb listening experience.
We also appreciate your insightful feedback on studio quality. You are absolutely correct—for the flat, uncolored frequency response required for professional sound engineering, a dedicated wired monitor headphone is always the best choice.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superb If you like music you will love these head phones Can’t believe how so many lows this pair of headphones produce
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer, Awesome! We're glad that you are enjoying the sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and I enjoy the controls. The only downside is having to download a separate app in order to use the headphones. I also had problems with them disconnecting during phone calls. Overall, I enjoy these headphones and believe they are well worth the purchase!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trinity, Thank you for your awesome review! We are glad to hear that you are enjoying your new WH-1000XM4! Thank you for the 5-star rating! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound, great noise cancelling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great noise cancelling with this set. Sound quality is great. Comfort is really good too. Very lightweight and folds for portability. Highly recommend.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
WOW!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling tech in these are very impressive. Works so well for listening and relaxing or walking on the treadmill. I bought these for work and was very pleased at how well the microphone worked for calls while cutting out background noise. Highly recommend to anyone looking for great headphones that font disappoint.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, we're glad to hear that you are impressed with the incredible noise canceling feature of our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
bought it for my wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, nice design and material. Easily connect to anything
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tima, thanks for choosing and purchasing our product. We're glad you like the sound quality and design of the WH1000XM4. Hope your wife is enjoying it too. Have a nice day! ~Earl


















