Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10880089
Customer reviews
Rating 4.7 out of 5 stars with 12576 reviews
(12,576 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great on Day 1, and 2 years later!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones as a gift for my husband over 2 years ago - he loved them immediately and he still does! The noise cancellation is impressive, and the additional features (such as muting music and allowing sound through when it detects the wearer is speaking) are so helpful. These work great and hold up over time!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Sony XM4
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones overall. Sound quality was good. I wish they got a little louder. Very comfortable and compact.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamH,
Thank you for the great feedback on the WH-1000XM4 headphones! We're happy to hear you find them comfortable and compact. We appreciate your comment about the volume and will pass it along to our team. Sometimes, the volume can be limited by the connected device, so it's worth checking those settings as well.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best noise cancellation and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is incredible. Superior to any earbud style headphones with noise canceling, including my AirPod pros which I was using previously. The battery lasts all day which is important to me since I use them for pc gaming and watching videos for long periods. They are very comfortable and surprisingly light on your head. Yes, they are pricey, and I was hesitant to buy until I saw they were on sale. But now that I’ve been using them regularly I can be confident in purchasing future models at full price if need be.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rrmm, Great! We're pleased to hear that you like the noise canceling feature, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Vary good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a vary good par of headsets and are vary comfortable to wear for a long period of time. The build quality is great and the touch input works well. I would recommend getting these if they fit your budget.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua123, that's great! We are glad that you like the comfort, build quality, and touch controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really terrific, the noise cancelation is wonderful! Sound reproduction is very good and it fits my oversized head. Gonna get another set for work.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelS,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH1000XM4 headphones! It’s great to know the noise cancellation and sound quality are standing out for you, along with a comfortable fit. It’s fantastic to know you’re planning to get another set for work. Your feedback means a lot to us, and we truly appreciate you making our headphones a part of both your personal and professional life.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
The best headphones ever.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are far and away the best over-the-ear headphones I've ever owned. They're so light and comfortable that it's easy to forget you have them on. And the noise cancelling is incredible. Definitely worth the $200 I paid for them. The sound quality is also amazing. The full audio range is clear, and the bass is thumping. Not to mention, the connectivity is great, and the app is intuitive. I simply love everything about these headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Burzmali, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Very good ANC headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about spending a lot on a pair of headphones, but I have to say I continue to be more and more impressed by these headphones. The noise cancelling is outstanding, they are very comfortable, and the sound great. I really like the bass response. It’s strong without being muddy or overwhelming the rest of the music. It’s also great that they have several eq modes to help find a sound that suits you. Finally, the ability to connect to two Bluetooth devices is very helpful.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, You've made an excellent choice! We're glad you like the excellent noise canceling feature, comfortable fit, great sound quality, bass response, multiple sound mode options, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for the gym. These are very comfortable to wear for long periods of time. I was worried they would get ruined by the sweat but I make sure to dry them after every workout and I added a couple of silica bags to keep them dry after each use. They have a great sound and excellent sound quality. The battery last for a very very long time as well. Ever since I bought them back in February of 2022 I’ve only charge them 3 times.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Thank you for the awesome review! We're glad you like the comfortable fit, excellent sound quality, and long battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works exactly like it says. It is very comfortable over my ears and the charge lasts a long time.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris19! It brings us great satisfaction to hear that your WH-1000XM4 is working out so well and that you find the fit comfortable for long listening sessions. We're glad the battery life is keeping up with your needs!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 5 out of 5 stars
Amazing noise cancelling, best purchase for WFH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite pricey but the noise cancelling capabilities are truly high quality, better than Bose in my opinion. I'm still getting used to the voice command feature, as the headphones sometimes pause to listen when I'm singing along to music. The tech is overall really advanced and convenient. I like that I can connect it to both my phone and laptop, but I sometimes have a hard time transitioning back and forth, especially when when I try to pick up a phone call and am video chatting on my laptop, but that will likely get easier with tie
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Crystal Clear Bass and Vocals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, when it comes to comfort, battery life and sound quality they are amazing. Out of the box they come with great sound but tweaking it in the sound options of their app make them so much better depending on your taste. If you want headphones with amazing noise cancellation, sound and battery life. These are the perfect choice!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Thank you for the amazing review! We're glad you love the comfortable fit, long-lasting battery life, excellent sound quality, and industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
99% perfect headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I absolutely love these headphones. I have the wf-1000XM5 earbuds which I love, but they aren't super comfortable so I bought these. The earbuds have slightly better quality in the sound and noise cancellation but that's understandable since these are only over the ears. These are super comfortable, I can wear them for hours and even sleep with them on. The only issue I have with these is that they don't fit super tight so sometimes they fall off if I move around too much, so if you plan on using these for the gym and you have a small head like me they probably won't work well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Fantastic Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect. Battery life lasts a few days. Excellent at blocking outside noise. Lightweight - feels like I don't even have them on. Ordering and shipping was a breeze. They were actually delivered 2 days early!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulieSeriously, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
The perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Best Headphones for Music Lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love music and prefer the highest quality sound possible, then the XM4 is the best set of headphones hands-down! The clarity of the bass, mids, and highs makes these the top performing headphones all-around. The XM4s sound great out of the box, and you further enhance your experience with custom EQ. The bass is very punchy for basshead lovers, or if you're like me, you can turn up your mids and highs and hear all the instruments that usually get faded and lost. I have my EQ settings pretty balanced, where my lows and bass sit around a 4, while my mids and highs sit at 8 (10 being the max). These are by far the best sounding headphones I’ve ever heard, and I’ve tried a lot. None of the previous ones can even compare. The companion app comes with a bunch of settings and features to help enhance the XM4s like adjusting your EQ settings of course. It also provides features such as fit testing for 360 reality audio and ANC/ ambient sound control. One of my favorite features is the Adaptive Sound Control. It’s able to detect where you are, and depending on how you have your settings, it will auto-enable ANC or ambient sound. For example, if I’m at work, the headphones will automatically enable ambient sound so i can still listen to my music while also being aware of the chatter of my coworkers around me. If I’m at home, i can fully immerse myself in my music thanks to my headphones auto-enabling active noise cancelling. Another neat feature i love is the headphones can detect if your’e speaking, and will automatically pause your music and go into ambient sound mode to allow you to converse. Then after you've stopped speaking, it will resume your music in whatever previous mode you had it set to. And of course you can always turn all these features off if you wont be utilizing them. Overall, I’m really impressed with these headphones. I’m upset i didn't try them out sooner. It’s definitely worth the price. It looks good, travels well, has a ton of features, and most importantly, sounds great! 10/10 for me.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amosvane,
You made the right choice! We're thrilled that you are enjoying the sound quality, dedicated app (Sony Headphones Connect), Adaptive Sound Control, and Speak-to-Chat function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
If you’re thinking about it, just buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeee! They’re super comfy on the ears especially and piercing friendly as well! Sound quality is great and I love that you can skip/pause as well as adjust the volume without having to use your phone! Also if you’re one who forget to charge your headphones you can easily get a few hours of use with just a couple minutes of charge!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saki,
That's awesome! We're glad to hear that you love the comfortable design, sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten these because my beat studio pros had broken and was worried due to the price but they haven not disappointed me at all they feel premium and the transparency and noise cancellation is amazing I appreciate the features such at the touch controls which make it soo much easier to do normal headphone stuff while being discrete
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IbrahimS,
Thank you for choosing Sony!
We're elated to hear that the WH-1000XM4 headphones have lived up to your expectations, especially after your previous experience. It’s wonderful to know that the premium feel, effective noise cancellation, transparency mode, and convenient touch controls have enhanced your daily use. Your appreciation encourages us to keep delivering products that blend quality and innovation seamlessly.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
No Brainer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pair of WH1000XM3's, I love them and when I needed an extra pair of headphones it was a "no brainer" for me. Great sound quality, great build, and easy to connect. After all it is a Sony.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastorpooh,
That's excellent to hear! We appreciate your loyalty to the WH-1000X series. We're thrilled you're enjoying the great sound, build quality, and easy connection of your new WH-1000XM4s.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
A Great Investment.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Bose and Beats. Bose are good headphones but uncomfortable on the ears due to me wearing earrings. Both of my beats broke after about 7 to 8 months of daily use. Very poor battery life also. Bought these and have enjoyed them more than all other listening devices. The app is a plus too. They fold up nice and compact. Battery life over an 8 hour work day. Comfortable and very happy. A great investment.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oxford, You've made an excellent choice! We're glad you're enjoying the compact design, Sony Headphones Connect app, long-lasting battery, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
They’re v Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I needed and more. I’m impressed with the quality of these headphones. First off, sounds great. I listen to different genres of music; I cannot describe in with my limited vocabulary how amazing my music sounds. It’s like I can hear everything the producer added- like I can finally hear the backing vocals for “Why Not?” by LOONA. I’m so amazed at the attention to detail, but don’t be mistaken!!! THE BASE!!! HOLY SHI- THE BASE IS ALSO AMAZING. Anyways sounds great. Second, I never truly knew the blessings of having noise canceling headphones. I’ve always had to turn up the volume on my regular earphones bc everything else outside of earphones was so loud. So I don’t ever need to go past the middle of the volume controls to be able to hear my music or podcasts. It’s intuitive, easy to start up and use. It has special controls on the headphones itself; so I when I’m working on my projects I don’t have to look away and use my phone to change the song or podcast episodes. The only thing I do wish Sony would do is make these headphones resistant to water/water damage of any kind (sweat, splashed water, idk what else). There’s also the Voice-to-speak; I sometimes hum to the songs I’m listening to so the headphones will automatically stop whatever I’m listening to. I don’t really use this feature so I just turned it off; but it’s cool. Anyways great pair of headphones; more grey than I thought they’d be. best purchase I’ve prob ever made. 10/10 STAN LOONA
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeye, Perfect! Thank you for taking the time to write such an in-depth review of your experience with your WH-1000XM4 Wireless Noise Canceling Headphones! We are extremely pleased it suits your needs and expectations! You definitely made the right choice! We're also thrilled to hear you love the exceptional noise cancelling, sound quality, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess


















