Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10893014
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable! The noise cancellation is sensational and the sound quality is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnarosaO, we're glad you like the comfort, noise canceling feature and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
You can't go wrong.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these almost every day. I also have the Bose Quiet Comfort 35 II's. They can't hold a candle to the Sony's. The noise cancelling is first rate and they are very comfortable. for long term use. Love the ability to turn the noise cancelling off with the touch of a hand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi West,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Excellent choice of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise reduction is superb! Fortunate for me the newer model M5 came out a few days after my purchase. The sound remains the same but the new features such as the larger ear pads make them that much more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldGeek,
We're glad that you like the sound quality and noise canceling function of the headphones. We also understand where you are coming from regarding the XM5s. For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
best headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so comfy i honestly like it more than the xm5 bc it folds nicely
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinL,
That's great to hear! We are thrilled you're finding the WH-1000XM4 so comfortable and appreciate you highlighting the convenient folding design. We know that feature is a favorite for many users!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Sony hits the mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had wireless headphones before and Best Buy had these babies on sale. They sound great and are comfortable to wear and how convenient to use. I didn't like the sony app for these so much but once set up I don't really use it anymore. I would definitely recommend this product to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bones49,
You made the right choice with these Sony Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the Sony Headphones Connect app is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these headphones as most reviews posted showed them as one of the best noise canceling headphones around. The headphones don’t disappoint. They cancel background noise very well, the sound is really good with punchy bass, and the battery lasts. I’m glad they use usb type c which is the new norm. There’s also a companion app that adds features and is very convenient. All in all I am very satisfied with this purchase and highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Best headphones ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle finding headphones that don’t weigh my head down or make my ears ache especially when I wear hats. I HAVE NEVER felt uncomfortable wearing these I could wear these all day and not get tired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diego,
Thank you for the fantastic review! It brings us great joy to hear that you have finally found a pair of headphones that provides the comfort you've been looking for. It's great to know that you can wear the WH-1000XM4 all day without any discomfort, even with a hat. We put a lot of effort into designing them to be lightweight with soft, pressure-relieving earpads, and it's truly rewarding to hear that it has made such a positive difference for you.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Even better than the XM3s!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost identical design to the previous generation (apparently the foam on the ears is a little bigger?) but they have a few new features that warranted the upgrade for me. As with the XM3s, amazing sound, comfort, and noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound quality
Incredibe sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a lot of headphones qnd nothing compares to this one. I highly recommend it not only for the sound but how it looks on your head as well,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ROSET828, thank you so much for the amazing 5-star review! We're thrilled to hear that the Sony - WH1000XM4 stood out from the reset and delivered on both sound quality and style. It's great to know you're enjoying not just the industry-leading noise cancellation and immersive audio, but also the sleek, comfortable design. We truly appreciate your recommendation, and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Sony - WH-1000XM4 Wireless Noise-Cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-1000XM4 Wireless Noise-Cancelling Excellent!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent!!,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gifted these headphones and he loves them. They are comfortable and the noise canceling works well. I would recommend. Will be purchasing some for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nia84, We are glad to hear that he loves his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit his music. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Excellent choice!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable and easy pairing. Overall a great choice, especially if you care about the sound quality, which was my main concern
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Derek,
That's awesome! It's nice to hear that our WH1000XM4 works perfectly with awesome sound quality, comfortable to wear and easy to pair. You can now listen to your favorite music without distraction from the outside noise. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Weight
Good for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for college, it’s comfy as well as light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacC, Thank you for this amazing review of your WH-1000XM4. We're glad that you love the exceptional comfort and overall features of these lightweight headphones. These headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality, Weight
Pure beautiful sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these when I want the world away and listen to great sounding music, best set of headphones I have owned, light weight and stays on my head when I mow the grass, no mower just great music backgrounds I never knew existed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfthom,
Amazing! We're glad that you like the sound quality, weight, fit, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
I Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones their my first pair of noise cancelling and they work well theyre perfect for my daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zeto,
Thanks for this fantastic review! We're so glad to hear you're loving your first pair of noise-cancelling headphones and that the WH-1000XM4 are perfect for your daily use.
Thanks for sharing your positive feedback and for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable even for someone with a very large head. I wear a size 8-1/8 hat and this still fits well. Noise cancelling works as well as any other brand I have tried. the touch commands on the ear to control music and volume is extremely convient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, Awesome! Glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them all the time. Great sound. Noise cancelling is great. First used them on a red eye flight and didn't hear a thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulianM,
Thank you for choosing Sony!
We're beyond pleased to hear you're using your WH-1000XM4s all the time! It's fantastic that you're experiencing their great sound and great noise cancellation, especially when they kept your red-eye flight perfectly quiet. We trust that you will enjoy your new headphones for many years to come!
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Good, but could use a few tweaks to be great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Then noise cancelling function on these headphones is really good. I've never really had a pair other than airpod pros. I mainly use these while I'm studying, listening to lectures or on Zoom calls. I love that you can connect to two devices at the same time via bluetooth. These headphones are much smaller and lightweight than I thought they would be. The app you need to accompany it is okay to use, but does not have a ton of functionality. There are a couple of major points that I do not like. 1st, the padding on the earcups is not very thick. Your ears may touch the inside of the headphones if they aren't on the smaller side. I have tried to replace them with aftermarket ones, but have not found the right one yet. 2nd, the talk to speak function, it will pause headphones if it indicates you speaking, is very sensitive. It reacts to a slight clearing of the throat or other sound easily. Then it will take a few seconds to reconnect to what you were engaged in. 3rd, to get the full functionality of these headphones, such as 360 Reality Audio, you have to subscribe to "premium" apps or services that utilize it. For the price, that is off-putting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivazar, we're glad you like the noise canceling feature and the multitpoint function of our industry-leading noise canceling headphones. We're sorry to hear that you have issues with your SONY unit. Adjust the length of the headband. Put the headset on your head with the (left) mark on your left ear and the (right) mark on your right ear. There is a tactile dot on the (left) mark side. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function and the wearing detection automatic power off function (the battery saving function). You may find this link helpful in your issue with the sensitivity of the unit:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=pauses
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We appreciate your feedback on our product. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
They are good but.. Nah they are perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Headset, yes they are Over-ear ( not like others B by…) Sound quality is a 10/10 Noise cancellation is a 9.5/10 Comfort is a 11/10 very comfortable Easy to pair 9.0/10 Yes Apple devices are easier This are the best headset i have ever use, for me comfort is a must.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hector! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Great head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great clear voice. When you turn off noise it doesn't disturb and good to read or work peacefully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello fmamo,
Thank you for choosing Sony!
It brings us great joy to hear that you are enjoying the WH1000XM4 headphones. We're glad to know you find the voice quality to be clear and that they provide a peaceful, undisturbed environment for you to read or work.
Best regards,
-Fred