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$422.49
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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12572 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 12,573 reviews
  • Rated 5 out of 5 stars

    Great Gift for Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a mother's day gift and it's been one of the best I've ever purchased. My mom never is without them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love These Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Excellent sound! Great canceling noise too. Was great on the plane. Long battery life! All around great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryH,
      That's perfect! We are thrilled to hear that you are pleased with the audio quality and noise canceling capability of our WH1000XM4 as well as the long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectaculares mis auriculares, suenan increíble de verdad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola Good,

      ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra muchísimo saber que estás disfrutando de tus WH-1000XM4 y que el sonido te parece tan increíble.

      Disfruta de la mejor experiencia de audio de Sony!

      Saludos,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid headphones!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiktok also brought me to these. Its insane how these are genuinely noise canceling. Big fan of the battery life. They will last through all plane and car trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerard,

      Very nice! We're glad to hear that you like the noise canceling and battery performance of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent but pricey

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these have been my daily drivers for work and just general use. Great battery life, excellent sound quality, and on long flights with kids it did it's job swimmingly. I will say the only reason it doesn't get 5 stars is that Sony or BBY keep fluctuating the price and I'd purchased them full price making it weird to recommend. Def a must buy if on a solid sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor,

      We're glad that these headphones are perfect for your lifestyle. We also appreciate your review about the price. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and sound for my dad who has hearing issues. The nose cancelling on flights are what tsealed the deal for him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Adrianh,
      Nice! We're happy that you dad like his WH1000XM4 and were able to help him especially with his flights, thanks to the awesome noise canceling feature of the headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for 31 days and listened to/wore them for just over 220hrs. Worth the money if you listen alot or want it to be quiet. Occasionally the touch surface swipe is misread but I wonder if the headphones just aren't always on straight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arden,

      We're glad that you are enjoying the noise canceling function of the headphones. Your feedback about the touch sensor is greatly appreciated. Make sure that you are operating this function properly. You may find this link helpful:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tremendous step up from budget headphones. Super comfortable too along with great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyB, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic. Have not tried to use the microphone yet. Does not feel like I'm wearing them even though several hours have passed. Would definitely recommend. Especially if they are on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobbyBojangles,

      You made the right choice! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Def a Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and lightweight. Love the swiping method on the earpiece for volume and skip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remy, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality with one tiny issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, having a separate app is kind of annoying, but if you want a lot of customization in your sound preferences, this is definitely for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Kaiya!

      We are absolutely thrilled to hear that you are enjoying the great sound quality of your WH-1000XM4 headphones—that's exactly what we aim for with our premium noise-cancelling line.

      We understand your frustration regarding the dedicated app for customization; we know that adding another app can sometimes feel annoying. However, we're pleased to hear you recognize that the app is essential for providing the deep level of control you mentioned, including features like Adaptive Sound Control and fine-tuning your EQ preferences.

      Thank you again for choosing Sony for your audio needs!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you spend this much on headphones you always prepare yourself for disappointment. That was not the case with these. Great sound and extremely comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Millertime,

      You made the right choice! We're thrilled that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the Xm5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over the Xm5 because it folds up. Easier to store. Good sound quality. Noise canceling top notch. Comfortable to wear long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaysonG, Thank you for purchasing the Sony WH1000XM4! We're very pleased to hear you like the fold up design, great sound quality, top notch noise cancellation, and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound dampening quality. I use it for more than just listening to music. The battery lasts days at a time, literally. 10/10 would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaylorA, amazing! We're glad you like the sound quality and battery of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever owned. I used this headphones to travel a lot. They are very comfy and nicely built. I truly got to test their noise cancelling during last Pride. Pride is super loud and I got to use the headphones to walk inside the parade taking photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xasan32, That's great! We're glad to hear that you appreciate the features, design, and function of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Bass, Weight

    Rated 5 out of 5 stars

    Exceptional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, excellent! I has the earlier model, which I plan to return due to Bluetooth issues. I must say the current model is lighter and has no such Bluetooth related issues. I favor deep bass headphones, and SONY is perfect for such. Plus, I love the color midnight blue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best WFH headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best WFH headset I’ve used. Only con is that the microphones pick up to much outside noise and can be heard within teams calls. The noise cancellation is amazing on planes and while listening to music. Battery life is excellent as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryan5081, Thank you for sharing your thoughts and experience using your Sony WH-1000XM4. We're thrilled to hear you're satisfied with the excellent noise canceling and great battery life of the headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones deliver impressive sound quality with deep bass, crystal-clear highs, and a perfectly balanced audio profile.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyQ,

      Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying your WH-1000XM4 and are impressed with the sound quality, from the deep bass to the crystal-clear highs. We put a lot of effort into ensuring a balanced and immersive audio experience, so it's wonderful to get such positive feedback.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent upgrade! Best noise cancelling headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are well worth the price. They are by far the best sounding noise-cancelling headphones out there. I've tried offerings from Bose, Sennheiser and a few others. The sound on the Sony are by far the most realistic, with a well balance between bass, treble and mids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using these headphones. The battery lasts foreverrr They are sound proof and have very good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AqdasB,
      Great! We are truly happy to hear that you are enjoying the awesome sound quality, nice noise canceling capability and long battery life of your WH1000XM4. Thank you for choosing Sony and we appreciate your feedback! - Marco Sony_US