Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10893014
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Best Headphones I’ve bought
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much, the sound quality is amazing there’s so many haptic uses and very easy to use and the app where you can optimize your sound and transparency is amazing. I use these every day and I say they’re worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Dante!
That's nice to hear! We're glad that you are pleased with the audio quality of your new Sony WH1000XM4 and you're able take advantage of the Sony Headphones Connect app to customize the the headphone to your desired settings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
What beats!???!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I return my prior purchased beats pro and picked up the Sony m4’s after watching a couple YouTube video’s on headphone comparison. Very happy. These head phones are crazy nice. Oh yeah and the 360 surround with tidal omg. Yes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Godsgirl,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Best noise cancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used these for years after coming from M3s. If anything goes wrong, would always replace with the same model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamaraJ, Thank you for your positive feedback on the WH-1000XM4 headphones. It's great to hear that you have been satisfied with them over the years. We are glad to hear that you are enjoying its noise canceling feature! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony WH-1000XM4 on Fedora Linux.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using these on Fedora 34 Linux and have no issues. They were easy to connect the first time and automatically connect when I turn them on after the first set up connection. The noise canceling part completely blocks repetitive sounds like fans and almost completely blocks other sounds like voices unless they are pretty loud. I love the quality of the audio I get thru them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mogosh,
Awesome! We are glad you like the fast Bluetooth connection and noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Poor Quality Design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Sony M4s for about a year and this is the second time that they broke at the hinge. It practically fell apart just as I was about to wear them. I have never once dropped them and took great pride in caring for my product as they are quite expensive. As a bass lover, the sound is impeccable and features are great, but overall the quality of the product is flawed for the hinge to break twice in just under a year. For the price point, the quality is very underwhelming and for this reason, I would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tara, while we are glad that you like the audio quality and features, we are sorry to hear that the headphones hinge fell apart. This is definitely not the experience we'd lie you to have. We'd love to help you and turn this into a better experience.
Please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Best noise cancelling headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones a couple months ago and works great. I use them for school where it can get noisy and the noise cancelling work fantastically! It's worth the price vs other completive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoslynnV, awesome! We're thrilled that you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing. They are great if you love listening to music or if you want to watch something on your device. They work excellent if you’re look for headphones that are over $500.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlondraR, That's amazing! Thank you so much for sharing your wonderful experience so far with your Sony WH-1000XM4 Headphones. We're truly delighted that you love the exceptional sound quality and you are having an enjoyable listening experience with these headphones. It sounds like we hit the mark with the WH-1000XM4. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
I’ll take these instead
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I considered the AirPods Max but decided to go with this Sony headset. Sound, functionality, and price make this headset an absolute winner. Amazing sound with music and fantastic with movies. No regrets with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HistoRB49, Awesome! We are glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely comfortable in the sound quality is unreal. The time that it uses to drain the battery while on calls surpasses 20 hours these are exactly what you’re looking for if you are looking for high Quality streaming of music or high-quality always canceling phone calls if you work from home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeNicolajx, We're glad to hear that you are comfortable with the WH-1000XM4 Wireless Noise-Canceling Headphones. WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. With a huge 30 hours of battery life, you'll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours' worth of charge after just 10 minutes with the optional AC adapter. A proximity sensor and two acceleration sensors in your headphones can detect whether you're wearing them or not, then adapt playback accordingly to help save battery power. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones!!! I was originally going to buy Bose, but found these in the store and gave a listen. Great noise cancelling, adaptive sound for when I’m walking, and FABULOUS SOUND!!! love them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LynnAnne,
Wow! You made the right decision in getting our WH1000XM4 and we are truly happy that you are enjoying the awesome sound quality and amazing noise canceling capability of our XM4. Stay safe and thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Loved the sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my eye on this for quite sometime and was waiting for a price drop. The noise cancelling is way better than I have experienced with any other headphones. The adaptive sound control is also a good feature. I still haven't explored all the features, but this has been my go to headphones now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello aremorsefulbuyer, That's good to hear! We are glad that for you, the noise canceling feature of your new Sony wireless headphones is way better than you have experienced with any other headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Can't beat Sony's Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them !! They're actually really good!! Sound quality is amazing !! Style is unique and simple but nice Overall 10 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yayaa, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying the sound quality of the WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best noise cancelation headphones on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy & satisfied with this product, I'm an recording artist, rapper, singer, songwriter, producer and must listen to music daily & constantly cause music is my life & hands down these headphones are beyong amazing, quality, sound everything on point, literally best on the market, no cap! All facts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
#worthit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great device with superb sounds and the ability to easily control any settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NateH, Fantastic! We're thrilled to hear that you are satisfied with the exceptional sound quality and user-friendly design of your WH-1000XM4. Thank you very much for your perfect five-star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Worth the Money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a pair for myself and a pair for my daughter for Christmas and they are just amazing! We used them for the first time on a flight and they were perfect, the noise control option really does work! I would recommend these to friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlmaSalvaje, We are glad that to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Amazing Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, sleek headphones. Noise canceling is amazing. So easy to set up, has its own app too. If you have kids, don’t use this, you won’t be able to hear em (I don’t have kids but I have a little brother who is practically my son at this point). Pricey, but 100% worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YM02,
You made the right choice with the Sony WH1000XM4! We're glad that you like the design, noise canceling function, and dedicated app (Sony Headphones Connect) of the headphones.
We understand that you want to have the peace of mind when using the headphones. With the Ambient Sound Mode and Quick Attention Mode, you will be able to hear your surroundings easily while wearing the headphones. For more information, please refer to these links:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752829.html
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752815.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Noise canceling for real
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go to gym. My AirPods didn’t block out noise from gym. I’m very impressed how these block everything. Best part is you don’t have to remove to hear anyone that’s talking to you. Just cover one side and you hear everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickC, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Best Bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ! Really happy to have it. The best Noise canceling and sound very good .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigha, we're glad you like the noise canceling feature and sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
love them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love getting my stuff from here always good pricing and good quality. these headphones i got for my boyfriend and they are awesome, he loves them and they are honestly worth the price for the quality and the things that come with it it’s amazing. would recommend 100/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorginaG, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The Best, Period.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i knew noise canceling headphones, but these are on a different level. I had no clue it could be THIS good. And the audio quality is great, especially since they support LDAC (at least on my Samsung devices, but still sound great even on my iPhone). They also look great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kpsquared, Wow! We're thrilled to hear you're enjoying the great sound quality, LDAC support, and beautiful design of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam