Customer Ratings & Reviews

Probably my first head of headphones since I was young and they are great! Fits comfortably on my head, sound quality is great, and the battery life is totally worth it. I think the noise suppression could be better but it definitely gets the job done.

TL;DR: I really enjoy these and would recommend them to someone in the market for new headphones. -- ***********USE*********** Study, work, meditation. ***********COMFORT*********** I have a big head. The SONY WH1000XM4 fit great. When I am working at a desk or moving around at work, they fit comfortably and snug enough to make sure they aren't falling off. However, I don't know if these would be great for more strenuous activity--I can't see myself going for a run or doing a workout with these. I've used Audio Technica and Beats in the past. The Audio Technicas fit well and were comfortable, but the padding wore out fairly quickly. The Beats were free from a work event. I don't think I'd ever find myself buying them. They never fit Noise Cancelling: The noise cancelling is a great feature for study, work, or meditation. I am unsure if I've used the ambient sound settings; generally when I'm using these, I'm in a space where ambient sounds are pretty calm [libraries, coffee shops]. -- ***********SOUND QUALITY*********** No complaints. Everything is clear and sounds great. There are equalizers you can use in the SONY CONNECT/Sound Connect. -- ***********CONSTRUCTION*********** Seems to be pretty great as well. I don' throw these around or really abuse them. I use them, clean them up, and pop them back in the case when I'm done. -- ***********BATTERY LIFE*********** No complaints on that front. Admittedly, I haven't been using them as frequently recently. I think since buying them I've had to charge them four or five times. They seem to hold a charge fairly well when not in use. I think there's been one day so far that I've killed them during use--but I'm sure they weren't at a full charge when I started using them. ***********COMPLAINTS************** I find the swipe features [volume, skip, etc] difficult to use. Sometimes if I move my head enough I'll pause or skip songs inadvertently. Not a huge deal because I'm generally listening from my phone. Easy enough to manage things through that. It took me a minute to figure out charging as well. I generally charge these off of my laptop. Has to be open, on, and plugged in. If my computer goes into sleep mode, charging stops. This could entirely be an operator error. I haven't looked into it as it hasn't been to much of a damper on my use. Connectivity was problematic at first, too. I was using an iPhone 10 when I first got these. After downloading [at the time] SONY Connect, I struggled to get the headphones and my phone to connect. Took about thirty minutes and a handful of tries. I've since upgraded to a newer iPhone and downloaded the new app [Sound Connect, available through the App store on iPhone]. I haven't had any issues with connectivity since the updates.

These headphones are really good for the money and what they feature. Although $350 is a lot for a pair of headphones it is impressive how much tech and features Sony has been able to put in these headphones and keeping the price reasonable and competitive with other headphones on the market that cost more and deliver less features. Noise cancelling on these headphones are good, I haven't taken these headphones and an airplane yet, but I did use them in cars and all car noises and radio have been blocked out by these headphones, however when I used these headphones inside my home without playing music and someone would talk to me you can hear a bit of them. These headphones are made from a premium plastic which keep the headphones lightweight, but also quite durable. I can easily wear these headphones for 4+ hours and not get any ear fatigue. The sound from these headphones are incredible, using the normal sound profile these headphones came with deliver great sound and overall well balanced. You can install the headphones app on your smartphone and customize the EQ if you so wish. Battery Life is also great, I have been able to mange around 30 hours with these headphones while using noise cancelling, also to note I usually keep the volume around 70-80%. The features these headphones come with are great even though at times you may never use such features. The biggest feature I do like about these headphones is being able to connect to devices to this single pair of headphones, So I can listen to music on my computer and pick up call on my smartphone. However switching from device to device has a one second pause.

The sound as well as the battery have been great, I bought since May, 22 and still using it right now so there are no any problem like the battery life or the cancellation mode are reduced. Besides this, weight is one of the most Im quite interested in it, thin, concise. The last thing, the hug of headphones does not make my head feel heavy, even though I do not feel one.

I have tried many over the ear headphones throughout my life especially to use when I am at the gym. These headphones are incredibly comfortable and light weight. I love the functions where I could just swipe on the right side of the ear when I need to instead of looking for buttons with my fingers to use the functions I need. The sound quality is outstanding especially the noise cancellation and if you download the app you can also customize the sounds and when you want the noise cancellation/transparency on and off which I thought was pretty neat. All the other headphones I have used always got uncomfortable to wear throughout my lifting session but these are very comfortable that I highly recommend!

Very good quality of sound, battery last forever, confortable pads. 100 % recommended.

My son now 15 goes thru a pair of headphones every 1 -2 years. I used to pick them out for him but now he checks for reviews and compares features available against features he likes. Between comfort, connectivity and the case he’ll tell me something else he’s found about these that he likes. The option to go wired or wireless

After wearing a multitude of headphones for well over a decade now, Beats has always been a strong brand. I purchased this with the intent of having a multi purpose headphones for general use. Whether it be at home or at the gym, it’s definitely reliable. When you first put it on, it’s comfortable although after a while you want to give your ears a break from the pressure on your ear. As far as audio quality goes, it’s what you’d expect from a Beats brand headphones. If your device is DOLBY ATMOS compatible, I do recommend turning it on to immerse yourself to the deep and heavy bass it provides with the noise cancellation. Helps you get in the zone! Battery life is standard but love that it is a USB-C recharge as most of my devices (minus my iPhone) use the same. Overall, very worth the price!

Honestly the best Headphones ive ever owned. From the quality to noise canceling. Love these headphones. Wear them all the time at home, Work and the Gym. The battery life on these are also amazing, and they charge hella quick too. Also they fit and look great. Definitly worth the money, especially since i was unsure about these when i bought them because of the price. And the app for these headphones are dope too, alot of features and what not.

Comfortable, easy to use, easy connectivity, very good sound quality, very good noise canceling. Better than Bose for less money.

had to pay a pretty penny for these bad boys but they are well worth the financial commitment. i found having this quality makes such a difference in my day to day mindset. i tried them at a display at best buy a while back and couldn't stop thinking about them so i finally bought them. ordered them to be picked up. they were ready so fast and when i went in everyone was friendly and it was a quick painless experience. now that i have had them for almost a month and use them daily i can truly say these are the best headphones i have ever had and i still look forward to wearing them when i am away from them. the noise cancelling on another level of technology and the simplicity to turn off that function or go to ambient sound makes it so convenient to snap back into reality. i truly love the customizable options to skip, pause, volume, etc. i had some other sony's that had the same function but these are soo comfortable, straightforward and the battery life lasts forever I've only charged them once and the battery wasn't even low I was just doing it out of habit. if you are thinking about it, do it. my only regret is not getting them sooner.

The Sony WH-1000XM4 Wireless Noise-Cancelling Headphones offer outstanding sound quality, with rich bass, clear mids, and crisp highs. The noise cancellation is exceptional, effectively blocking out unwanted background noise. They're incredibly comfortable for long listening sessions and feature impressive battery life, lasting up to 30 hours on a full charge. With intuitive touch controls, seamless device switching, and a premium build, these headphones are a top choice for anyone seeking high-quality audio and noise-cancellation in one sleek package.

The Sony WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones in Black have truly surpassed my expectations. These headphones offer an exceptional blend of superior sound quality, effective noise cancellation, and impressive battery life. The audio fidelity is outstanding, with a depth and richness to the sound that breathes new life into your favorite tracks. The active noise cancellation is equally remarkable, capable of making busy environments feel tranquil, thus creating an immersive audio experience. The headphones also shine in terms of comfort, with a sleek, lightweight design and soft ear pads that allow for prolonged use without any discomfort. Their intuitive touch controls and integration with virtual assistants add to the convenience, making them a delight to use. The battery life on the WH-1000XM4 is phenomenal - they've often lasted me over 30 hours on a single charge. Plus, the quick charge feature has come to my rescue more than once. Overall, the Sony WH-1000XM4 has raised the bar for what one should expect from premium headphones. Whether for travel, work, or relaxation, these headphones are the perfect companion for anyone seeking a superior audio experience. Absolutely worth every penny!

I love the sound on these and the comfort the only thing that bugs me is how sensitive it picks up background noise. Sometimes it’s able to block everything completely and sometimes it doesn’t detect it. The battery life is great to me.

I have been looking for some gym hesdphones that dont fall off and have amazing noise cancellation. When I tell you these are the ones… THEY ARE!! They are so comfortable and easy to fit anywhere, as well as dont feel too heavy. Perfect features on the app they have at no cost ! Awesome headphones reccomend 100%

Got a good deal from best buy on these! They're definitely worth it. You can customize the equalizer to your liking and they aren't bass heavy and have a good treble. They aren't too heavy and they fit comfortably over my ears. They look so good too! Very satisfied with my purchase.

I bought these in anticipation of a long overseas flight. Got them on sale at the low price end of quality noise canceling headphones. What a bargain. Tried them out immediately and they instantly quieted the sound of my overhead fans and general house noises even before playing anything through them. I found the initial sound profile for music a bit less than I hoped, but the software includes equalizer adjustments along with a few preset choices. I changed to the 'Bright' setting and was more than satisfied with the sound after that. Clear distinct sound with good range and more than adequate base for my taste. I took them out to my patio with my air condition nearby and train noise a few blocks away. They disappeared almost comlpetely even with my music at low volume. I've gone through a variety of musical styles and found the sound to be very good across the entire range, soft ambient to full blown rock. Battery life is great. I've listened for hours and haven't had to recharge yet. The Bluetooth connection has worked flawlessly. I find them comfortable, even for long stretches. Can't think of anything I don't like. One of the best things I've bought.

I bought these for my son as a graduation gift after he tried out the Bose NC 700's first. He said: These are very comfortable headphones for long term use, but there's a bit of pressure on the crown of the head after 4+ hours. The ANC is outstanding and on par if not slightly better than the Bose headphones. I have 4 fans in my room (no AC in the dorms) and it blocked 90% of the fan noise. Battery was insanely long and I had a hard time getting these headphones to run out of juice (Bose offers 20 hours instead of 30 on these). The added smart features were all mostly useful. Multi-device pairing was a must for me, and these deliver as it seamlessly transitions between my phone and my laptop (you have to give up LDAC to enable multi-device pairing). I love how you can choose in the app which 2 devices you want to be paired. Auto pause was convenient when I needed to take them off to talk to someone. Speak-to-chat was cool but I don't see myself using it (holding 2 fingers on the touch pad toggles it on or off). Sound was great, if not a bit muddy for me since I like to emphasize vocals, but the EQ made tuning it to my style a breeze (the Bose were also muddy but the EQ wasn't available when I tried them, and I've seen that it's not as useful and even a bit buggy at times). You can change the EQ even while music is playing to hear the changes in real time. Bass was perfect out of the box but this could be tweaked too. Overall I love how it can be changed to your own music tastes. They are also loud headphones, as 50% volume was perfect for me even in my loud fan-filled room so there's a lot of headroom left over if more volume is needed (Bose were really quiet by comparison and I had to have it at 85-90% to get decent volume). The only con I found is that the mics are nowhere as good as the Bose NC 700's. They're not bad and definitely above average quality but I will miss the class leading mics on the Bose. Regardless, you will still be heard pretty clearly, I just mainly got complaints about background noise. To sum up, these are awesome headphones that should deliver on pretty much every single thing you need them too. I would only recommend the more expensive Bose if you are constantly taking phone calls with your headphones.

Absolutely love these headphones. I'm no audiophile, but I love the sound and the noise cancelling is great. The over-ear is extremely comfortable. I've worn them for 6+ hours for the last month or so and have loved them. They hold a solid charge, I maybe charge them once or twice a week. Being able to connect to two devices at once is also a huge bonus because I can easily swap from my phone to my laptop. Only negatives is that sometimes the band at the top weighs down on my head so I need to shift it around. Also, if you are someone who easily gets carsick/vertigo, you might have to adjust to such strong noise cancelling. At first I would feel nauseous but after about a week, I didn't have any other issues with nausea. You can turn the noise cancelling off in the Sony app if it's an issue so you can ease yourself in to using the ANC all the time.

Best headphones I've ever bought. I also have the XM3, and while I think the noise cancelling is better with that headset, everything else about this one is superior. It's lighter on the head. Sound quality is amazing. The touch controls seem to work better. Battery life is phenomenal, I wear this thing for hours at a time and it'll go about a week or so before I need to charge it. Been using it for almost a year now, have had no issues whatsoever. If I have a gripe, it's that the built-in microphone doesn't work with PC at all, which is a bummer, and if I want to configure something or update the firmware I need to use the mobile app and connect the headset to my phone, but I haven't felt like I needed to so it's not that big a deal. I use this for gaming on my PC and attach an Antlion mod mic to the side of it (because the built-in mic doesn't work with PC). Gaming headsets in this price range pale in comparison. It's got simulated surround sound so I can accurately hear where enemies or other sounds are coming from. I don't have to download proprietary software and mess with an equalizer to get clear audio out if it like I did with my LG and Corsair headsets, though if you want to there is a mobile app where you can do that. It's lightweight and I can wear it comfortably with glasses for hours and it doesn't even feel like it's there. 100% would recommend this over any other gaming-focused headsets.