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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the spaciousness, middle drawer, and overall design of the product. They appreciate the great lighting and feel that it offers great value for the price. However, some customers have expressed concerns about the ice maker and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,856 reviews
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung refrigerator ice maker box freezing up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been a problem since shortly after purchase. The primary issue is that the ice maker continually freezes up and becomes unusable. I have had appliance repair people attempt to repair this 3 times so far - the Samsung recommended repair is to apply a sealant around the ice maker box. In all 3 cases, it worked for a short time after repair and then reverted to freezing up again. The repair person advised me that this this is a known problem with Samsung and they refuse to do anything about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you were having issues with your Samsung Ice maker. I am glad to see that you were able to get a speedy repair from our Certified Samsung Technicians. We thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Low quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge a month ago and since it was installed the ice maker has been dripping and it takes way too long for ice to come out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator does it’s job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Refrigerator looks and works great, it was priced right and we love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this product like other Samsung appliance. Worth to buy this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Plenty of storage with options of different cooling for the various types of food and drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love "fourth door" for cans, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge arrived with damaged freezer door, after several phone calls best buy exchanged for a new fridge. rep from best buy was very helpful and am happy with new fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Had some initial issues, but working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful. Delivery smooth and guys awesome. Lot of room and very bright lights. Ice machine quiet and plenty of ice. Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 3 Drawer Refrig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice disp a lot of quieter than the Samsung 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These appliances are great looking and function great. Stove is easy to work and program. Refrigerator easy to hook up. Microwave functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good fridge for a retired couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked this fridge for several reasons. 1.) easy acess to food items.2.)full lighting to all corners and back. 3.)entire look of the fridge is attractive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Wish it had a bottom ice maker within the drawer but otherwise an awesome fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is huge. I got the white one so it doesn't have the peakaboo door which is disappointing. The delivery guys were amazing. Thank you for sending great guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing as aspected... so far so good.. bought online and got delivery and installation

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noisy. Works real good. I'm adjusting. Prolly wouldn't repurchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased finally with the Samsung refrigerator. If I could improve anything with the unit.... the upper doors should be a bit heavier to close easier....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the refrigerator - looks great, lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive, love the "fourth door" the center drawer - all the room I need. Delivery and installation were great, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old fridge took a dump out of nowhere and Inwas in a pinch. Got this one on a whim and in a oinch at the same time. Been great so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the twin cooling system. Not only is it a good looking product, it also works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple it's not as large as I had imagined but it's definitely good for a family of four

    I would recommend this to a friend