Customer Ratings & Reviews

The voice quality is excellent and the mobile app is well-designed. I strongly recommend this to anyone who wants to save money on their phone bills. I have a premium account and I am saving nearly $40/month over what I was paying for telephone service from Comcast. T

It was easy to set up and their web site is decent. If you want to port your current number Ooma will charge a fee of $45.00 to do it. I wanted to keep my number so I paid for it. Otherwise, you can easily pick a new number through them at time of set up at no cost. Quality of phone line is just as good as the one I had through Comcast. I am happy with this purchase. You still need to pay approximately $3.50 per month for state taxes and surgarches.

this product has great sound quality and no more phone bill its worth the price

I wanted to retain my land line number, but cut my dependance upon Verizon or the cable companies. This allowed me to purchase a bare bones Internet connection without having to choose a package that generally gave me more than I wanted or had extra charges. There are cheaper ways to "cut the cable" for phone, especially if I was willing to lose the land line number I have had for decades. But Ooma seemed to be a reliable way to retain my land line # in a way that I could reliably transfer it elsewhere in the future if I chose to drop Ooma in the future. Setup was very quick and easy, and the audio quality is very good. NOt sure what audio quality would be for a slow internet connection. Mine is a strong FIOS internet, so that may be a factor in my satisfaction. I chose to purchase the Ooma premier plan so am spending $10 per month. This was because it gave me a free transfer of my land line (a $40 value) and I also wanted to test out their spam filter. The filter does seem to filter robo calls, but spammers are getting clever and finding ways to get around that. I'll stick with the premier plan for a year, but most likely will drop it at the anniversary, which will leave me with an ongoing phone bill of $0.

Ditched TWC and wanted a home phone. Set up was a breeze. Quality is excellent. I will recommend to anyone.

easy set up and will have cheap phone bills now, works great, had are old phone number ported to it

Ordering and pickup were easy on the Best Buy web site. Installation pretty easy as well. Checking voicemail seems doable from the device or from the myooma web site. I was able to transfer my home phone number for a one time fee. Looking forward to using the Ooma Tell to make phone calls.

Easy hookup from router to Ooma that took about 10 minutes. A lot of things are part of the $10/month premium package but you can decline them. After that the monthly cost is the phone taxes. Mine were $4.66 per month. Notable features of the Premium service are; names to match the number on the inbound caller ID. and the incoming message playing over the Ooma speaker. Convenient, but not a deal breaker. Call quality is excellent.

Nice looking, easy to set up, excellent call quality. Built-in "answering machine" better than standard voicemail because you can screen calls and pick-up a voicemail in progress. Better than conventional answering machine because your messages are on the cloud and can be accessed anywhere, including the phone app. A little annoyed that the information that porting your old number costs $40 isn't more up-front. Took some digging to find out how to change the standard voicemail greeting too. But overall very satisfied,

Replaced our landline, some hiccups getting it set up but once it was set up has been working without problems. Voicemail is a lot more convenient as well.

Excellent Product. No complaints. Easy to use, good sound quality

Easy set up, long term low cost telephone solution! Highly satisfied!!!

Only 6 bucks a month for a 'landline' vs Spectrum's 20 or Frontier's 25? Nice! Works perfectly with the multi-handset and answering machine system we've had for ages. Only complaint is that it takes a very long to time to start up the first time and after a power/internet outage. So long you might think it doesn't work anymore. 15-20 minutes after your internet comes back this thing will still be flashing red. Took off one star for that reason. Otherwise, I'm happy with it so far.

If you're still into landline phones these days, then I would recommend this option. There is a selection of annual fees based on the level you choose, account details are configurable online, you can block the unwanted numbers in addition to caller ID, call-return, and all other standard phone features. Customer service is alright to say the most, and the unit itself is reliable, although needs restarting from time to time.

Very happy with this product. It works great. Plug in to gateway modem/router. It took bout a week for my current number to get ported. It cost about $5.00 a month in taxes or add another 9.99 for special features, which are actually pretty nice.

My earlier Ooma lasted nine years. This new version with WiFi and Bluetooth is a significant upgrade. Install required a call to Customer Support as their app failed to connect to the unit. Their agent was efficient and got me up and running quickly. Once online, this is a great product. The sound quality is very good and you cannot beat the price.

I went into Best Buy thinking I was buying the Magic Jack. However, there are yearly fees involved and I started looking at the Ooma, which I wound up purchasing. I am glad I did. Set up was easy. I have a Century Link Modem. At first, I couldn't get the blue light to go on the Ooma Telo. I called the toll free number and they had me check one of the connections and I've been good to go since. I've had this product about two weeks and I'm very happy with it.

This is a great service for home phone. Just pay taxes under $5 a month! Can't tell it's not a landline!!!

Am so very pleased at this time as it has cut my phone bill tremendously, but at same time with only one cell phone needed for emergency calling.

Easy installation, friendly service techs, & huge savings to boot! What’s not to like?