Customer Ratings & Reviews
- Model:
- 981-000337
- |
- SKU:
- 3436994
Customer reviews
Rating 4.2 out of 5 stars with 2091 reviews
(2,091 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life3.9
Rating 3.9 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the H800 RF Wireless On-Ear Headset's sound quality, comfort, Bluetooth functionality, and range. Many also appreciate its lightweight design and affordable price. However, some users report issues with battery life and occasional connection problems. A few customers also mention challenges with fit and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn't work for long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for 2.5 weeks before just quitting. It was working one minute and not the next. No mater what I did to try and get it to reconnect - it never did.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Battery life
Rated 2 out of 5 stars
50/50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought these and thought they were great, I used them a grand total of 3 times before they stopped working. The first time I paired them with my phone, they worked very well, the sound quality was nice and they are fairly comfortable to wear for an extended period of time. They worked great with my laptop, the last test was the PS4. They worked for about 45 minutes then completely died. I thought maybe it was the battery, so I tried charging the battery for a few hours. Still nothing. Won't work with the PS4, phone or computer. Power light is on, but no sound and unable to link via Bluetooth. My wife bought the same pair at the same time and has had zero issues. I will be taking mine back and replacing them with something different.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Comfortable but no electronic value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not efficient. Has a very poor travel range. Lose connection walking across the room
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi WirelessHeadphones,
I am sorry that you are not happy with your new H800 headset connectivity; Logitech appreciates your product insight. I recommend you purchase any of Logitech's headsets with Bolt wireless adapters. These devices are designed for professionals that need a secure wireless connection with no interference. Also, you can try the H600, this headset is as economical as the H800, and it is designed for a longer signal distance, up to 10 meters of signal reach. I hope you find this information helpful and that you are willing to try one of Logitech's headsets that better suits your needs.
- Leo from Logitech
Rated 1 out of 5 stars
Stopped working a month later
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on 9/9/2020 and they stopped working on 10/1/2020, which was past the return period. What a waste!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset is no longer working for you. Luckily this headset comes with a 2 year warranty through Logitech, so we can get that replaced for you! Here is the link so that you may file a warranty claim: https://support.logi.com/hc/en-us/articles/360025070513-Warranty-Wireless-Headset-H800. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Inconsistent Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the headphone is not consistent. Many time I had to keep resting the headphone receiver
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello SOC1, we are so sorry to hear the issues you are having with the H800 headset. At the end of this message, I have attached a link for some FAQ's that will help solve your headset's connectivity problems. We are so sorry for the inconvenience. We can't wait to hear how the H800 headset is treating you after troubleshooting. If the problem persists, please don't hesitate in reaching out to us on the same link. Just submit a warranty claim so we can help. Have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360025171234--FAQ-Wireless-Headset-H800
Rated 1 out of 5 stars
Mute button doesn’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mute button doesn’t work. I have to press the button serveral times
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Niyah,
I am sorry that the H800 is not working as expected. Please, contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Returned Immediately
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awful - muffled sound and gave me a headache after 20 min wearing them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jenn, Very sorry to hear about the problems you had with muffle sound and comfort with the H800 Wireless Headset. Hope that you were able to find a better option for you and that all is going better. If comfort is of great importance, might I suggest that you take a look at Logitech's gaming headsets which were designed with comfort in mind while also performing at a premium. Here's a link to some of the wireless gaming headsets for you to check out: https://www.logitechg.com/en-us/products/gaming-audio.html?filters=lightspeed-wireless. Hope that you found this helpful and that all is going well. Thank you for giving Logitech a try. - Richard from Logitech
Rated 1 out of 5 stars
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations on these, end up returning due to inconsistent audio levels on same proximity.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
had to return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like sound. lost connection if i was not close enough.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Samsung,
I am sorry that the H800 did not meet your expectations. I recommend you try the new Zone Vibe 125. This new headset has high-quality sound, a retractable flip-to-mute microphone, and a 30 meters signal range. I think you will love it. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Didn’t Work with My Devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones didn’t work with my devices and was returned to store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ms Mani
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts off don’t work to the best I definitely going to return this item .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi BevM, thank you for your feedback! The H800 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024318533 - Will, Logitech.
Rated 1 out of 5 stars
Lousy headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THis lousy headphone hurt my ears and it began to work intermittently. in short time it stopped working completely. Money in the trash.
No, I would not recommend this to a friendRated 1 out of 5 stars
microphone breaks within 16 days.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.luckily, best buy only allows 2 week returns for faulty equipment. so you are just out your money!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about your headset breaking. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Died after three days!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my SECOND set. My first I got at Amazon and they died after a week. These died after THREE days. Get something else!
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolutely terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working with in 2 weeks barley could hear on it absolutely trash piece of equipment
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you didn't enjoy your H800. We hope you find another product in our lineup that will suit your needs.
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.save your money. This is a bad product. Glitch and doesn't really work. Cheap materials
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you did not have a good experience with the product. You may have received a defective unit. Fortunately, it has a warranty through Logitech. Please visit the support page for this item on Logitech.com, to file a claim for a new one. I hope this helps resolve the issue. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Reliability is a failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suspect it was sent with a faulty battery. Won't function after a 24 hour charge.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear the headset will not hold a charge. Lets get that replaced for you! This headset has a two year warranty through Logitech. Just visit the support page for this item on Logitech.com and start the claim process for a new one!. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Couldn't get them to work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get them to work properly with my laptop, not sure where issue was as been using headphones while gaming for years
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 feet and you lose the connection. No use of wireless
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dippy, I am sorry that you are encountering connection issues. Pair any Bluetooth-enabled device or insert the leave-in nano receiver into a USB-A port and move freely away from your connected devices up to 40 feet. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024318533 Thank you!
Rated 1 out of 5 stars
Don’t buy. Invest in something good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought them a month ago y ya se quebraron. 0/10 Would not recommend Okay bai
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about your headset breaking. Fortunately, it has a warranty through Logitech so we can get you a replacement! Please visit the support page for this item on Logitech.com in order to start the claim process for a new set! I hope this was helpful. Thank you for taking the time to write this review, we appreciate the feedback.