Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,770 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many remotes but this one is the best ever. This is the one to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works fine, but the app to set it up was fairly tricky. The remote can also be cumbersome to use, as you have to toggle back and forth between devices and programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of amplifiers was great but remote is a little difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the harmony remotes for years and recommend them highly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV control that came with the Sony TV was better. I could talk to the Sony control, but lost that feature with the Harmony Elite. The Geek Squad Tech who installed it was not very knowledgeable with the system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. Easy set up and very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult at first to learn how to operate, but now it is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote that was easy to install and this one was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote especially one that has backlight keys for easy use in the dark

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is nice to use just one remote to manage our multiple devices, we have lost the voice control search feature with this device, and it is so tedious to search character by character on the screen for TV and music. My husband has trouble navigating the device because his fingers are so big, and the touch sensitive interface jumps to the wrong selection as a result, pretty often. Lastly, we are now seeing drop-offs with our internet connectivity which we did not have before, and will have to install a mesh wi-fi system. We're super disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gerat Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB is the best, always willing to help and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a lot of different remotes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once it was programmed, it is really easy to user. ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it does take some time to determine how to best use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. Controls everything seamlessly. Love all the customization options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so cool to be able to customize the remote the way you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is much easier to use as opposed to the Ultimate that I’ve owned!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are cutting the cord and getting rid of cable. Going with PlayStation Vue since we have a PS3 and PS4. While this remote can control the PlayStation, it cannot control PlayStation apps like Vue, etc. Had to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and controls all my home entertainment devices. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 1100 replacement

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent replacement for my 1100 that just died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote control that controls all my electronics. Easy to use.

    I would recommend this to a friend