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Customer Ratings & Reviews

Model:
W8Y-00001/Q4Q-00001
SKU:
4610900
$99.99

Customer reviews

Rating 4.6 out of 5 stars with 3163 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,163 reviews
  • Rated 1 out of 5 stars

    Lasted 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the charger for my surface pro 3 and it worked great--for a month! Now it just makes a weird noise when I connect it to the outlet and doesn't charge my surface anymore..

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Albert, Surface has a Limited hardware warranty which includes service on hardware for 1 year from the date of purchase. Covered accessories include the Touch Cover, Type Cover, Surface power supply cords and adapters, and Surface pens. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work or charge surface pro 4 ................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft Charger Not Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord stopped working and it has not been 30 days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wall Charger

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to replace to often, on every one I have purchase would tear and expose wires

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Charging Already

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the charger just under 3 months and it's not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shameful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charger diue after 2yrs, with my geek plan I had to wait a week for new charger, so I had to buy a charger in store, the charger went bad already

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its a cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as it should. It is oem no issues but

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too exspensive for something that keeps breaking. Third one this year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy-Defective!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about 20 minutes and hasn’t worked since. Ridiculous!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for less than a month and it went out. They did replace it with a new one that was mailed out to me 3 days later but was a hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This cord sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I never wasted my money. The cords sucks plan and simple. It's super hard to get it to stay in place to charge. What a waste!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a fake-Not Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fake, not authentic product. No Microsoft authenticity label anywhere on the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord didn't even last a month before it started to fray at the connection point to the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 weeks and it stopped working! So dissatisfied!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the charger 3 times and it is already out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service. Item stunk like mildew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other one went bad, so I needed to exchange it. The cost is too high.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Microsoft wall charger as a replacement and no problem encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality, but questionable design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly right out of the box. I prefer to stick with the original chargers for laptops, so this was a must buy. Only 1 star knocked off for price and fragility of the charger, but that's a design complaint aimed at Microsoft for all of their Surface Pros models.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a knockoff on the internet an it lasted a couple months. So I chose to just spend the dough and get a real one and it's been great. The original one was lost. If your considering the price of this charger amd the price of a knockoff just factor in 2 or 3 more knockoffs and the inconvience of having to keep ordering one. There is hardly anything in the world that cannot be made a little worse and sold a little cheaper, and those who consider price alone are that man's lawful prey. John Ruskin

    I would recommend this to a friend