Customer Ratings & Reviews

The kids charger went bad and the school didn't have any back ups. Thankfully Bestbuy had chargers available so the kids can get their project done.

It worked as expected. I was happy with the product.

works great. the geek squad checked my old cable for me and foud the problem.

Standard charge plug for a Microsoft surface. It is an expensive little item though!

Loved it best amazing thing must buy works great ..

Great charger. It has a special charger box that you can put in a phone USB charger at the same time. Great magnet charging end so that it doesn't pull your computer if you happen to get up or trip over your wire.

Best Buy is known for having quality merchandise..

Daily use of the Microsoft pro and this charger go hand- and - hand.

Great quality product. Have one for office and home

Much longer cord than one that come with Surface 4

Fine product. Better than the original outlet plug

Just what I needed in a pinch for my boss’s laptop.

My previous power supply died so this new one has been quite reliable for my Surface.

Microsoft Surface laptop has the worst charging port design using the worst charging supply interface connector. I had altogether replaced this power supply 5 times (6 including the original charger that comes with the product) within less than 2 years, almost all the power supply did not work more than 4 months. I have lost faith in Microsoft computer products and will not advise anyone to use Surface Pro laptop or tablet due to the poor charging port and unreliable power charger design. I returned the 65W power supply due to Best Buy's poor customer service and not honoring the warranty return/exchange agreement with Microsoft. 4 months ago, I purchased a 127W Microsoft power charger from Best Buy, but the charger stops charging in about 3 months. I took it back to Best Buy and was told to call Microsoft directly for the warranty return. Three times, Microsoft customer service asked me to take the charger back to Best Buy for product return, I also checked Microsoft's accessory return policy on Microsoft's webpage, which clearly stated to bring the defective product under warranty to Best Buy to check and let Best Buy to ship the charger to Microsoft, and replacement would be sent to Best Buy for customer to pickup. I went back to Best Buy, but was refused to handle the warranty return service as stated in the online web page and per Microsoft's customer service request. Best Buy did not honor the after sale product warranty service arrangement with Microsoft, I will no longer purchase any product from Best Buy and I have communicated my experience and warned other potential customers. Altogether, I am not happy with Best Buy and I am not happy with Microsoft warranty customer support and poor product reliability.

I tried to use unoriginal wall charger but after I changed several of unoriginal I decided to pay more but don't have problem. And I think I'll never stop tell that in BestBuy prices are cheaper and always good shopping experience. Using already this more than 1 month and very happy with my purchase.

Works very well and it woks very well and it works

Perfect for what we needed. Works great, no issues.

Power cords for our tablets are always at a premium and these come in so handy for travel!

It does what I bought it to do and i am pleased ty

I was worried i wouldn’t find a replacement power cord for my Surface because it’s an older model, but Best Buy has it in stock. So glad i didn’t have to chase one down.