Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 24.6 Cu. Ft. French Door Refrigerator for its ample storage space, overall performance, and quiet operation. Many appreciate its size, design, temperature control, and lighting. However, some customers have expressed concerns about the ice maker's reliability and the refrigerator's resistance to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,527 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Serves my purpose well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frog serves my purpose. The only complaint I have is that the ice maker is very slow.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Works as good as it looks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most fridges are very loud when cooling. This fridge is very quiet. The one and only downside is the ice despenser spits out little chips from grinding the cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love the space and looks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space the refrigerator has and the looks of it . The drawer compartments have plenty of room and the freezer drawers pull out for plenty of space

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious! Wasn’t thinking it would have this much room inside but it does! I’m love with the pantry drawer and the extra rolling rack in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, had a month, it's quiet, makes ice fast, shelves a little tight but freezer has a lot of room, black stainless doesn't show as many finger prints as plane stainless, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Space

    Rated 5 out of 5 stars

    Samsung 24.6 cu. ft refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product thoroughly meets my family food storage needs. Several compartments for produce, cold cuts, cheeses,and salads. The shelves are adjustable for storing large beverage containers and large cooking pots . The external water and ice dispensers are so handy to avoid losing inside of fridge cooling temperature. The lower bottom freezer allows for double wide storage space in upper fridge . We seem to always fill up the extra fridge space regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was hoping to get when I ordered this refrigerator. After reading all the negative reviews I was a little skeptical to purchase this but so far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams do come true! Thank you for choosing Samsung! ^Lo Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    SO far .. So Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase our refrigerator for a good price. Unfortunately, it was a floor model open unit. We ended up saving nearly $800, if not more. So far, no issues and we recommend this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for a Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a ding and dent special. The drawers fit, and work well. Having the full drawer for extra cold beverages also works very well. I recently developed a sqweek with the right door. Some WD40 and silicone spray seem to take care of it. Also, frost was building up in the freezer while on the energy saving mode. Turning this feature off seemed to eliminate the problem. Otherwise, it looks great, and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, frustrating service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our new fridge. Our unhappiness has to do with best buy. Fridge 1 arrived broken...refused. Fridge 2 arrived and the workers broke the cord and then dented it twice...refused. Having to take off work AGAIN, fridge 3 was finally a keeper. Definitely going to find a new store to buy from in the future! My rating and recommendation are product based...not for best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget frodge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with our fridge so far, especially for the price. Delivery and installation went very smooth as well. The fridge holds a lot and doesn’t make a lot of noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful, ellogent, and Sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working product by Samsung, it definitely feels top of the line, only one complaint, you cant get the digital temperature reading to stay on the screen, only by pressing the temperature button will they display for about 3 seconds then disappear. Other than that we are extremely pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is easy to use. I like the crushed ice feature. It looks really nice with the black stainless. No fingerprints noticeable. It is easy to wipe down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking the time to write a review on your refrigerator. We appreciate the feedback, Cher. ^Lena Samsung

  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Also saw a lot of comments about Samsung customer service not being so great. It is better to get the Best Buy warranty with appliance purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! Has a good ice maker and excellent water dispenser! You can easily fill a pitcher of water in no time. The refrigerator is easy to clean. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice fridge, but no egg trays

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice and water work great, convience drawers are very nice, best looking fridge I've seen, easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    nice frig, clean look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend! Looks great, very spacious and shelves are nice and sturdy. A little difficult to clean the outside (stainless steel) but the spray cleaner for stainless does an ok job.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Awesome Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this fridge. The water dispenser inside is easy to use. Shelves are easy to adjust and the freezer draw tray is enclosed so things don’t fall out onto the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice with plenty of room!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and roomy with plenty of drawers and freezer space. I like the stainless steel. We were looking for an energy efficient refrigerator that would meet all our needs. This one definitely does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before choosing the Samsung, it seemed to be well liked by most people and I liked the interior the best of the three brands I looked at. A few people made comments about it being noisy - it isn't loud at all, but occasionally makes sounds my old one didn't - but its not loud or bothersome - I only notice if I'm right there. The shelf space is great and so flexible. I also really like the deli drawer and the fact that it can be set to three different temperatures. We had a side by side before and the bottom freezer has so much more room and it's easy to get at things. This is a great refrigerator! We haven't hooked up our ice maker yet so I can't comment on that, but everything else is certainly 5 star!

    I would recommend this to a friend