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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 24.6 Cu. Ft. French Door Refrigerator for its ample storage space, overall performance, and quiet operation. Many appreciate its size, design, temperature control, and lighting. However, some customers have expressed concerns about the ice maker's reliability and the refrigerator's resistance to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,527 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Pretty nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but the ice maker is extremely loud. Other than that it's great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 1 out of 5 stars

    Very Noisy, Ice maker broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 1.5 years. This is a very noisy fridge, and shortly after the warranty expired, the ice maker decided it will no longer dispense ice. I have been a huge Samsung advocate for years, but after trying to deal with this and find a repair option that isn't 50% of what I paid for the fridge, I may be starting to look at other brands. Very disappointed, I would strongly consider looking at a different fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Conner. I understand how frustrating it is when desired results aren't quite met. Here is a link that may help you get ice dispensing again (http://bit.ly/31oAitb). If the problem persists, please reach out to us via any of the following options and reference ticket number 1140174900.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. The ice maker is a little slow sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge, as our old one was leaking and could not fix it. We went to Lowe's, they had a sale, but could not get the fridge for another month. We then went to Bestbuy, and they had our fridge we wanted, cheaper, and cheaper extended warranty... WIN, WIN, WIN! The fridge is large, easy to find items, and makes cute little ice cubes! Easy to keep clean. And very quiet. My only negatives; no bottom ice maker, and on the left door, there is empty space where you can't store condiments..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LOVE SAMSUNG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and even better that I purchased on sale. The ice maker is a little loud....but aren't they all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Elegant looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage both freezer and refrigerator area. Competitive pricing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boundled this fridge with all black stainless steel appliances. It's energy efficient and it looks great - However it makes a loud popping noise that bothers me a bit, but I got a great bundle deal so not bad... I need to call best-buy to question the noise, I think I read about this in other reviews, not sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a family of 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're constantly in and out of our refrigerator and it always keeps closed. I like how an alarm will go off if the door is not funny shut. The open and close for the left door is a little annoying and requires a tougher pull and push to open and close since it locks in. The ice maker seems to take it's time when dispensing but also makes great chewable ice which is a big deal for us.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for about a month but so far we are very pleased with it. Plenty of space compared to our old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Grey Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mid priced refrigerator is awesome. The amount of shelves makes organization very easy. I also like the deli drawer with adjustable temperatures!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a set, I love the French doors and the room you have in it. The fridge works well and consistently keeps temperature. The only reason why I didn't give 5 stars is due to the noise the compressor makes... its louder than my old one. This is common though with the newer type of compressors made after 2009.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Fridge for Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge to purchase for its price. Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good fridge, Loud Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid fridge and good size. Ice maker is very loud while making ice, can hear all the way upstairs at night. Fresh drawer is good size but both doors have to open to pull it out as it runs the horizontal length of fridge. Also the storage on inside of the left door is pretty narrow.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and looks amazing next to our new cabinets! Love the freezer drawer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great looks, works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great, love it. And working fine. Only thing is some noise.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    nice looking & like interior design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker has froze up twice in the past few weeks since i purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious and convenient. I love the middle drawer since you can adjust the temperature to make it either a small fridge or small freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started looking for fridge the day of my closing. And I had coupons for almost all appliance stores. But bestbuy is the only one who said they can deliver in next 4 days. Bestbuy delivered the stuff as promised. It took only 15 minutes for them to install and they moved the stuff in to my tiny home without scratching the walls or anything. The refrigerator is really good. One thing I noted is that the doors does not close automatically if you leave them and you have to push. But i think it is normal with all french doors. Overall great experience and hope to continue best buy for my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family, adjustable shelves, easy to store everything. Was worried about the drawer freezer but is working out perfectly. Love the black stainless!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial delivered product was really noisy. We notified Best Buy who replaced it right away. Fridge is now running smoothly and working great.

    I would recommend this to a friend