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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 24.6 Cu. Ft. French Door Refrigerator for its ample storage space, overall performance, and quiet operation. Many appreciate its size, design, temperature control, and lighting. However, some customers have expressed concerns about the ice maker's reliability and the refrigerator's resistance to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,527 reviews
  • Rated 3 out of 5 stars

    We Had to Make it Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fridge we got a great open-box deal on. However, when they delivered it and went to install, it didn't quite fit in the space. The delivery guys said all we had to do was shave off a tiny corner of our counter and it would fit perfectly. That was a lie. We ended up having to shave off 1/2 inch of counter top. They shouldn't have told us that if they didn't actually know for sure. Didn't appreciate the misleading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is big. It holds a lot and is well organized. You can monitor the temp of the top or bottom. It was cooled off after we plugged it in REALLY quickly! The black stainless steel looks sleek and doesn't show prints (although we don't have small children). I would recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung fridge. It has a wonderful feature that beeps when the door is open for too long, which is a great reminder for my kids! It has a clean sleek look and spacious interior that holds a large amount of groceries for my family of 4. I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. Only give 4 stars because we had one warranty issue with the ice maker but after it was corrected, it’s been perfect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Robb. Samsung is happy to hear that you've had a positive experience with this refrigerator. ^Lo Samsung

  • Rated 5 out of 5 stars

    What can say

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about Samsung they have definitely improved in all areas of innovation style and functionality. I bought this refrigerator recently got a great deal at Best Buy. I would buy it again and recommend to all friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice machine freezes - Common Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker freezes. Can’t get it to defrost with settings. Have to take blower too it weekly. Quick research shows it’s a big problem with this fridge and there’s a class action lawsuit against Samsung as a result. I’d suggest another fridge brand. Side note - we have the Samsung washer/dryer and TV - they are great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Fridge, more room and very stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, it is working very well. there is a lot of space in the freezer part. The top part has a lot a versatility with the shelves and how they fold up. The doors have a good amount of space and the water / ice maker is a plus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the double door and freezer below.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is good and everything works great. The only thing I would ask for is a bigger and removable water catcher on the door. Water tends to get everywhere when the kids use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for a new house we are building. I have not got it installed yet, however I am happy with my purchase. I hope it lasts for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is working great and looks great too I also like the fact that it has a 10 year warranty on the compressor. The delivery and install were excellent as well both guys were very professional especially the lead person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, versatile fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge! The door shelf capacity is tremendous and the versatility of the fridge shelves is a huge benefit. Ice maker storage feels small but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is extremely well-designed. The doors close independently (not like some crew cabs on trucks that require one door to close before the other). It has various temperature controls and an area where you can keep food that you want at a different temperature. It has adjustable shelves that can be customized so that one can put in gallons of milk or other taller items. Overall, VERY satisfied. It is a heavy beast, however, so plan accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    overall we like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker is very noisy, but it is a good fridge, lots of room inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that it has a large 10 year warranty sticker on the front right door that cannot be removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for smaller space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed smaller fridge to fit our space. Black stainless was a must. The Samsung was one of very few offered in black stainless that included ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good good good very good very good very good very good very good very good very good very good very good very good very good very good vey good very good

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Very nice addition to our kitchen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and very nice looking. It does make some loud cracking and popping noises but overall very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For what your getting it’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no way these grudges are worth the money, but everywhere you go, the price fixing is across the board. So I might as well get it at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super look refrigerator but leaves finger print!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It goes well with my appliances. It functions well. Only negative is that is not safe from finger print. So you have to clean it often!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love it. Buy it if you need a new fridge.

    I would recommend this to a friend