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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.4 out of 5 stars with 12556 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the Universal 90W Laptop Charger's broad compatibility, performance, and ease of use. The price point and charging speed are also appreciated by users. However, some customers have noted concerns about the fit within the computer port and the reliability of the connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 12,556 reviews
  • Rated 2 out of 5 stars

    slow charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine while plugged in but takes hours to charge your computer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to review this power adapter. We really appreciate your feedback and your business! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Power adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would've been a great charger but it doesn't have enough tips

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for my Dell or HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had the correct connectors, voltage, and amperage to work with my Dell and HP laptops, but both laptops would show a message that the laptop was "connected to power, not charging". Tried all sorts of troubleshooting and restarting, but nothing could make this charger work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Right Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't come with the tip necessary to fit my laptop. I was unable to get the additional tip recommended on the box. I had to take another route to getting an HP charger. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although on your website is stated that this was compatible for my computer it wasn't money just wasted. Also I purchase this online with parking lot pick up but can only return it in store. With this virus going on wasn't worth the risk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our AC Laptop Power Adapter. I understand it seems to be not compatible with your computer and that can be disappointing. We try to include the most common tips on the box. But, we would be happy to look for the right tip for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wrong tips waiting 5 weeks for correct one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disaster. Company changed policy so call was greeted with advice to reach them on line with computer that doesn't work. Then told to go to internet cafe. 71 years old handicapped on a small island. Then told will be delivered in 2-4 weeks. That was 5 weeks ago with no shipping number or order number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed power supply...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product lasted just over one year - hardly seems reasonable. Worked fine at furst, but of course when needed on a trip it failed catastrophically. Had to replace it - definitely chose another brand...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    overprice cheaply made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Isignia has an overpriced product. They are just waiting for people who really need it. So then they will overpay. Much cheaper and better options on market. So if you have time to research, this is a bad option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy Return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, this didn't fit my computer, so I had to return it. Kudos to the Best Buy associate who made the return painless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DId not have the proper out adapter charger for my HP computer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that the product didn’t meet your expectations, especially when trying to use it with your HP computer. Ensuring compatibility and functionality with various devices is essential, and we apologize for any inconvenience caused. Your feedback is valuable, and we’ll use it to review and improve our product offering to ensure a smoother experience for future customers. If you need assistance with finding a suitable alternative solution, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. . Keith | Insignia Support https://www.bestbuy.com/site/insignia-universal-90w-laptop-charger-black/5202025.p?skuId=5202025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not work with Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to work with my Dell Latitude 5480, and it did not work. The cable connection is perfect, but my laptop kept giving me an error message that it was “plugged in but not charging”. I ended up purchasing a Dell charger for half the price....and it is perfect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't have the correct replacement tip for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product a 1 star because I ended up having to return this product because it didn't have the correct tip for me. It may be a good product, but I was never able to try it out. It looked like it would fit my model until I actually took it out of the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anyone else made this product I would buy theirs instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge the computer but the computer works while it's plugged in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Caused Battery problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return as it was not compatible as advised with my laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t Power a Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this to charge a Dell laptop. It will not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be Careful of matching to laptops

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all laptop power supplies work with all models. Be careful to match power supplies with laptop models, as I'm sure this power supply would have worked fine if it was meant to work with my laptop model. Unfortunately, it was not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We appreciate you taking the time to share your experience with this power adapter. As you mention, it is important that you make sure that your laptop is compatible with the correct adapter and so, please know that you can contact us on the link below, and we will gladly assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    This item didnt work for my hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didnt work for my hp computer so no luck here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part purchased from your store did not work with my laptop. I had to order the part directly from the manufacturer. I do not look at this as being anyone's fault. The end result was accomplished. Thank you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Universal charger universally does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Universal charger because the Dell charger that came with my Dell computer I bought at Best Buy stopped charging after 4 months. The charger would not charge my computer, but kept it from going complete dead. I waited too long to return it so I will eat the $45.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your review of this Laptop Power Adapter. Please contact us so we can check your warranty options: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia