Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 5592421
Customer reviews
Rating 4.7 out of 5 stars with 3826 reviews
(3,826 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the M720 Triathlon Wireless Optical Mouse, highlighting its ease of use, Bluetooth connectivity, and ergonomic design. The mouse's size is appreciated by those with larger hands, and the battery life and infinity-style scroll wheel are also well-received. While some users feel the mouse could be heavier, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Excellent mouse, poor life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two stars only because the functionality is excellent. just over a year now and the left button is going bad especially when using drag. The selection would break and I would end up dragging or selecting something else entirely. this is getting annoying day by day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Ashiq! I'm sorry to hear about your experience with the M720 mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The M720 has a 1-year limited hardware warranty. Thank you so much for the feedback on the drag feature! I will be passing this along. - Maggie from Logitech
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay mouse for the price, You get what you paid for, thankfully have faced no problems !
No, I would not recommend this to a friendRated 2 out of 5 stars
Scroll wheel too sensitive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you move the mouse too fast it will spin the scroll wheel and move your webpage or cursor or affect your video game. the wheel is heavy and can spin for many seconds before stopping, so heavy wheel plus slick bearings means it moves when you move the mouse. i wouldn’t have bought this mouse if i knew this ahead of time
No, I would not recommend this to a friendRated 3 out of 5 stars
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too large for a my small hand. Wound up giving it to my husband.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a few months. Logitech replaced it; not working again - too bad it's after best buy return period. Waste of time and money
No, I would not recommend this to a friendRated 1 out of 5 stars
Won’t connect to Mac products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is well made but couldn’t get it to connect to my MacBook via Bluetooth. Should work with Window computers. Would recommend, but not for Apple Products.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your M720. For Mac we recommend downloading our Logitech Control Center software: https://support.logi.com/hc/en-us/articles/360025297833
You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 3 out of 5 stars
Ok mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is somewhat big but fits good on the hand. Don’t purchase if going mobile.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good while it lasted
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after almost a year. Suddenly the left click just stopped working
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear your M720 stopped working after nearly a year, especially with the left click giving out. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Rated 3 out of 5 stars
Its a mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a mouse, looks like a mouse, works like a mouse, it moves the pointer and works as expected.
I would recommend this to a friendRated 1 out of 5 stars
Spend the extra for an MX
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to save a few bucks. Worst mistake I have made in a computer purchase lately. The center wheel\button is almost impossible to get used to. It is incredibly difficult to click down on the center button without scrolling left or right accidentally. As someone who uses 3D modeling software regularly, that is an important button. My hand hurt so badly after trying for a week, I went back to using a crappy wired dell mouse that came with an old PC. Does not play well with the MX Keys keyboard. Very disappointed that I have to spend almost $100 to get a decent mouse. You would think that $45 would put you into a nice mouse. Oh Well
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ifilz, thank you for sharing your experience with the M720. I'm sorry that the center click on the scroll wheel was difficult to use. Using Logitech's Options software you can customize what the buttons do, and can also deactivate buttons. If you are not needing the left and right click on the scroll wheel you can change the function to off and might ease some of the problems with the center click. the M720 and the MX Keys should work well together and can easily be paired to the same Unifying receiver so that you're not using an extra USB on your laptop/computer. If you are wanting to pair the devices to one Unifying receiver you can download the Unifying software (https://support.logi.com/hc/en-us/articles/360025297913) and follow the on screen prompts. I hope you are able to get the issue fixed so you can continue to use the M720. Thank you for being a Logitech customer. Kristi from Logitech
Rated 2 out of 5 stars
OK Mouse but would not buy again nor recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An OK mouse with flaws. The scrolling wheel goes into sleep mode the second you stop using it. There's no way to change this under settings. It is also very flimsy feeling with both left and right buttons being very sensitive. Hopefully Logitech will fix the "sleep" flaw with the next firmware update. I would NOT recommend this mouse.
No, I would not recommend this to a friendRated 3 out of 5 stars
works well most of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is cool. It works well most of time. Some times it has connection problem with my iMac.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too complicated mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not my favorite shape too many buttons multiple functions of them - not helpful
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Mouse with potential to customize!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse with lots of options and capabilities. Seems to perform the basic functions just great!
I would recommend this to a friendRated 5 out of 5 stars
Great for having multiple computers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I finally bought this! I used 3 computers and it helped to just have one mouse for all 3.
I would recommend this to a friendRated 3 out of 5 stars
i have not learned how to program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall a good mouse but i haven't learned how to program to 3 computers yet
I would recommend this to a friendRated 5 out of 5 stars
Logitech Mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter needed a new mouse for her school computer, she likes it and has no problems with it.
I would recommend this to a friendRated 2 out of 5 stars
Not so happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not so happy with this mouse it was difficult to connect to link up with my lap top
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!
Rated 3 out of 5 stars
Laptop Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but I have not used this mouse as of yet. I will update review when I do.
I would recommend this to a friendRated 3 out of 5 stars
Mouse is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent mouse to control more than one item. Feel is average.
I would recommend this to a friend