Customer Ratings & Reviews
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The text seems to be a combination of keyboard shortcuts and instructions for using the Logitech keyboard, along with some additional information about the keyboard's features.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5761/5761911_sd.jpg)
- Model:
- 920-008219
- SKU:
- 5761911
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the MK850 Performance Keyboard and Mouse Combo for its reliable keyboard quality and ease of use. Many appreciate its simple connectivity and long battery life. However, some customers have noted experiencing lag and consider the product to be somewhat pricey. Overall, the positive aspects of the combo seem to outweigh the negatives.
This summary was generated by AI based on customer reviews.
Nice design but some issues.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, but the kb was bigger than I expected, Can't use with my LT. The mouse is almost useless. Using it with the dongle and it works OK but keeps "resetting" every few minutes and I have to wait while it reconnects ("1" light starts flashing). Dongle is about 6in away. Bluetooth is better but cursor sometimes cursor wanders.
No, I would not recommend this to a friendNot the best, but cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap. Don’t like the action or feel of either the keyboard or mouse. Don’t know how to explain it... just not smooth or comfortable to use.
No, I would not recommend this to a friendLoses connection to PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longtime Logitech customer and very disappointed in this purchase. Numerous keyboard errors on boot. Loses connection consistently with HP desktop 3' away from keyboard. Will not wake up over 50% of the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JimmyMac,
Thank you for your feedback. It is greatly appreciated. For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
slow customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice kb and mouse. the only reason i kept them. I cant get the prt screen to work. Always dropping the bluetooth connections on power up of pc and during a pause in your working on the system. It seems like most of logictech has that problem with their KB. The customer service doesnt get back to me on this problem. I did find that if i separate the kb and mouse from bluetooth and the usb they work a lot . So if you dont need all the bluetooth buttons..it works.
No, I would not recommend this to a friendGood value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go back and return the because the pad had a hole, otherwise I’m happy with the purchase.
I would recommend this to a friendConnection Problems
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has remarkable problems staying connected via blutooth. The mouse does fine, but the keyboard regularly disconnects, or pauses. Sometimes the pause comes mid-typing, in which case word-processing infuriatingly keeps repeating the last letter endlessly. I have tried going to their website for assist, but is mislabeled, and I cannot reach anyone.
No, I would not recommend this to a friendyep
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Actor back in 5 to 78 am saying at all at all at all at
I would recommend this to a friendConnectivity Nightmares
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can absolutely relate to other negative reviews. Worst keyboard mouse combo I've ever had. Same problem with connection disconnection as you type. I got so mad i discarded my keyboard and mouse, waste of money. Logitech should consider recalling this product.
No, I would not recommend this to a friendExcellent design marred by inconsistencies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Key action is beyond, but a few keys don't respond without significant extra pressure. You have to really stab the M key to get it to type. Mouse action is very nice, but scroll wheel has very inconsistent response. The side scroll function is a nice addition, but will require some retraining to take advantage of.
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable keyboard and mouse from logitech.
I would recommend this to a friend Bluetooth failed :-(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard failed bluetooth connection after a couple of hours of use.
No, I would not recommend this to a friendSquishy Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the keys to be squishier than I like. There is not very much bounce back. Over all acceptable but not what I had hoped for.
No, I would not recommend this to a friendBuy lots of batteries.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. The keyboard and mouse take different batteries. You will be in the battery business if you buy this product. The batteries themselves only last about 1 week, if you forget to turn the keyboard and mouse off. Performance with standard Bluetooth is very poor. The keyboard will frequently unpair from the computer. Switching to the wireless mode is only slightly better. The keyboard constantly loses connectivity with the computer. I have owned Logitech products since the 80's and have now switched back to an old USB wired mouse and keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Not bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable layout of keyboard. Mouse sensitive. Took a while to get mouse to sync with apple laptop
I would recommend this to a friend- Cons mentioned:Lag
Okay but laggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an okay devise but it lags in and out sometimes
No, I would not recommend this to a friend Logitech MK850 Wireless Keyboard/Mouse & ViewSonic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get my PC to work with my new Keyboard/Mouse and my new ViewSonic Monitor (that I also bought from Best Buy). Also, takes forever to switch from PC to Mac or Mac to PC. HELP!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We apologize that you're having trouble connecting your Logitech MK850 keyboard and mouse to your PC. The slow switching between PC and MAC can also be a hassle. Our social care team can help troubleshoot these connection issues. They have a variety of steps that might resolve the problem quickly. You can reach them via email at socialcare@logitech.com with your
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Too big for my small hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard but the key size and position is better suited for larger hands. I have small hands better suited for world domination than full size keyboards.
I would recommend this to a friendGreat features when they work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was a great item then consistently dropped the Blue tooth connection and forced me to shut the mouse off then the keyboard and then restart. Since i use this for school, and after the third time dropping in the middle of a test, the combo is now in a bin.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your frustration with the consistent Bluetooth connection drops, especially during your school tests. We apologize for the inconvenience and the unreliable performance. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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No Back Light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although very good, is a bit bulky and not angled correctly. Also should have included keyboard lighting feature (F5)
No, I would not recommend this to a friendCost effective but short range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay for the low price. The range isn't anything impressive, any farther than 6ft and you'll have connection issues.
No, I would not recommend this to a friend