Customer Ratings & Reviews
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The text seems to be a combination of keyboard shortcuts and instructions for using the Logitech keyboard, along with some additional information about the keyboard's features.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5761/5761911_sd.jpg)
- Model:
- 920-008219
- |
- SKU:
- 5761911
Customer reviews
Rating 4.5 out of 5 stars with 3500 reviews
(3,500 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the MK850 Performance Keyboard and Mouse Combo for its reliable keyboard quality and ease of use. Many appreciate its simple connectivity and long battery life. However, some customers have noted experiencing lag and consider the product to be somewhat pricey. Overall, the positive aspects of the combo seem to outweigh the negatives.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not reliable with macos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth connection drops very often with mac book. Works fine with windows.
No, I would not recommend this to a friendRated 3 out of 5 stars
It is not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot connect to multiple devices as promoted. I am very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stellar mouse. Dumb keyboard.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the mouse feels great and tracks beautifully, the keyboard layout is cumbersome, especially on the bottom row. Too many keys are jammed to the left of the spacebar, so I can not accurately hit the Ctrl-C and Ctrl-V combination with my left hand, thus messing up my productivity and making the keyboard pretty useless to me. I'm also not a fan of how the keyboard raises up in the center, forcing me to be poised above the keyboard for proper use. So I'm return this combo and separately getting the mouse (M720 Triathlon) and a different keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Keithalicious, we're sorry to see you're unsatisfied with the Keyboard portion of the MK850 Combo. This combo does use the Unifying Receiver signal type, so you can always pick up another compatible keyboard and pair it with the mouse! Hope that helps and thank you for your feedback.
Rated 2 out of 5 stars
Nice mouse; Keyboard dysfunctional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the mouse. Sensitivity of scroll wheel might be too much for some. Keyboard was meh. Used for a few days and then it stopped working on any computer with fresh battery change.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sticky keyboard from hell!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I figured this one would be a good solution for a replacement to my K350, but I was very wrong. I wanted something that wasn't as loud as the K350 wave, but this keyboard is just awful. Super sticky keys especially the space bar. It does not register strokes and leaves you to correct tons of words unless you really start slamming down with your thumbs. After a week of frustration I tried opening it up and fixing the issue and trashed the keyboard in the process. Back to my loud K350 wave I guess until I find something that works better than this trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you had with the keyboard. For future reference, sometimes if the keys are not responsive if just needs a firmware update which can be found on the support page for this device on the Logitech site. It also did come with a 1 year warranty so we could have replaced it before you took it apart. Thank you taking the time to write this review, we appreciate the feedback.
Rated 3 out of 5 stars
Good Keyboard but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard, but it was not what I was looking for.
I would recommend this to a friendRated 1 out of 5 stars
If I didn't throw away the box, I'd return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was TERRIBLE. I would not detect the letter "a" and I would have to hit that key several times. It was overall very slow and lagged considerably. I moved the receiver right next to the keyboard and mouse, and it didn't help. I also limited other wireless devices, and that didn't matter either. The mouse is okay, but sometimes the volume control sticks and I have to turn the mouse off and then back on for the volume controls on my speakers to return to normal. I would not recommend this set.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the keyboard. You may need to do a firmware update in order to get the device to function properly. This can be found on the support page for the item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 3 out of 5 stars
Decent for casual users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is made from cheap plastic. I ended up returning it for the k800.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing and painful for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this. Description does not mention “ergonomic” features, but the curves are in the keyboard. Extremely uncomfortable for me. I got the 650 instead.
No, I would not recommend this to a friendRated 3 out of 5 stars
Number keys blink and keyboard sticks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use keyboard when the white key lights are on.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great value keybord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t consider this anything fancy. The buttons feel cheap, the mouse feels cheap and response time is pretty much terrible. Looking for a low cost combo? This will get the job done- but don’t expect gaming-esque controls or quick typing. Keys almost fee sticky.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful, complete waste of money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the space of just two months, I lost count of how manys times the Bluetooth connection stopped working, each time requiring a combination of tricks to solve the problem. The last round, however, I tried every recommended permutation to attempt recovery and nothing worked. Two months of unreliable use and now I have to buy something else because this device is unusable. Such a disappointment from Logitech and I hope this review saves others from regular frustration.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with this keyboard. This keyboard does both Bluetooth and USB connection for a wireless experience. The USB dongle is always going to be the more reliable connection. I hope this helps. Thank you for taking the time to write this review.
Rated 2 out of 5 stars
Keyboard function keys
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is a bit soft. Wish the function keys are in normal size. Since this is a curved keyboard, my fingers are not long enough to get to the F5 key which I used a lot in wring MS SQL. Mouse is OK.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there SLY3, I'm sorry to hear you had some issues with your MK850. Using our Logitech options software, you should be able to set different macro keys to the buttons on your mouse as well as your keyboard, which should solve your issue with the F5 key. -Weston from Logitech
Rated 3 out of 5 stars
Enjoy the spacing on this keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like that I get continual requests for a "Logitech " Update.
I would recommend this to a friendRated 2 out of 5 stars
Unit does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We reset the unit twice, switched the controls and read the manual, the unit does not work, does not make ice and is not cold. Only thing that works is the water dispenser. Delivery team was awesome.
No, I would not recommend this to a friend- Cons mentioned:Lag
Rated 1 out of 5 stars
Terrible Device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I worked with Logitech and it was a complete disappoinment. I sent them logs and they had me try multiple configurations and nothing worked. It would lag, skip and not follow from computer to computer.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expected a lot more from this keyboard but Logitech has let me down on this one. the keys seem to get stuck if you are typing too "fast" and it just doesn't have the ideal feel for someone that uses it for 6+ hours a day.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Sony24, sorry to see you're unsatisfied with the MK850. This keyboard combo does come with a 1 year limited warranty that can be claimed for a replacement. But Logitech also has a bunch of choices that will fit your comfort needs! If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360025071293-Warranty-MK850-Performance. Hope that helpls.
Rated 1 out of 5 stars
Do not buy this piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this keyboard if you want to keep your sanity. First day of using and keyboard keeps freezing.. mouse would work keyboard only works when it feels like. Had to continuously resetting the usb receiver to get it to work. It’s an expensive piece of junk.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
Rated 3 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I would expect a keyboard to do. Works fine.
I would recommend this to a friendRated 3 out of 5 stars
Average performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Key board will cut out and not work until moved around.
I would recommend this to a friend