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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 3499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the MK850 Performance Keyboard and Mouse Combo for its reliable keyboard quality and ease of use. Many appreciate its simple connectivity and long battery life. However, some customers have noted experiencing lag and consider the product to be somewhat pricey. Overall, the positive aspects of the combo seem to outweigh the negatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,499 reviews
  • Rated 1 out of 5 stars

    Logitech = MK850 Wireless Keyboard and Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 02/22, the keyboard went out 3 months later. The replacement stopped working 7 months later. Purchased again in 11/23, the mouse stopped working and best buy refused to give me a refund.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry to hear about the issues you're having with your Logitech - MK850. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    So-So Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth keystroke action, but unit loses connection with laptop frequently and unexpectedly. Must turn off/on to continue typing. Would not purchase another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    #4 key sticks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn't. After about 6 months, the number "4" key started to stick making it impossible to enter passwords. (unless the pass word was "44444444444444...…")

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    switch is very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switch between computers using magic flow is very slow, and sometimes it will take couple of attempts to switch to another computer/laptop

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry to hear about the issues you're having with the switching between computers while using your MK850. Here are a couple of steps you can follow to solve the issue:
      1. Check that both systems are connected to the internet:
      On each computer, open a web browser and check the internet connection by navigating to a webpage.
      2. Check both computers connected to the same network:
      Open a CMD prompt/Terminal: Press Win+R to open Run.
      Type cmd and click OK.
      In the CMD prompt type: ipconfig /all
      Check and note the IP address and Subnet mask. Make sure that both systems are in the same Subnet.
      3. Ping the systems by IP address and make sure that ping works:
      Open a CMD prompt and type: ping [Where the

  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this keyboard AT ALL. I went back with a Microsoft WIRED keyboard and mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard! Lightweight but sturdy. Very sleek and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, size is great, key response is nice, have enjoyed using this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    on and off signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was ok at first when i used closed to the computer but turned sour, on and off signal when placed it at almost 12 feet. then after 24 days keyboard just went dead even with new batteries.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps losing bluetooth connection for some reason.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! Make sure the Logitech device and computer are close to each other and try to stay away from metal and other wireless signal sources. Also, make sure your operating system (OS) is up to date. If the issue persists, contact Logitech support for further assistance in this case.

  • Rated 1 out of 5 stars

    expensive rubbish - as it's $80 going in the trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rubbish. i'm now 10 days beyond my return date - and keys stick (even if they aren't physically sticking) - functions are convoluted and the pressure required to type is unreasonably hard - making this an unusable keyboard...and now that i'm outside of my return window...it's rubbish. going right in the trash. what a disappointment.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello,
      Thank you for choosing Logitech and for taking the time to review the Logitech MK850 mouse and keyboard combo. I am sorry that you have experienced issues with your combo, I would like to help. I have attached a link to the "Getting Started" support page for your reference. If you have not already done so, please download the Logitech "Options" software for customization and best experience. This combo can connect via Bluetooth or USB. If using the USB connection, I recommend running the "Firmware Update Tool" to ensure your Unifying receiver has the latest Firmware updates. Also please check your computer for system and driver updates. If you are still experiencing issues, please reestablish the connection. For further assistance, please visit the Logitech support website.

      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us/articles/360023300114-Getting-Started-MK850

  • Rated 4 out of 5 stars

    Good Keyboard Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to able to connect to multi devices. I wish it had back lights and maybe little better mouse. Other than that it may take little getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo for the price and had no issues. Have bought 4 sets for office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love the Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard and mouse but the HP Envy 27" AIO does not wake up when this is connected. Therefore, it's crap when connected to an HP Envy 27" AIO system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Set up - great to use. I like that it has the USB and is bluetooth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sensitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tends to be over-responsive causing the page to flip without moving the mouse. I’ve never experienced this before with either wired or wireless mouses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my Business tower, save space and allows for more mobility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides the keyboard I prefer for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch response; has capacity to work with 3 devices with a simple toggle to activate a device; love the ergonomic design and the number keypad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new keyboard & easy to set up. Only thing I find difficult is the largeness of the unit - too many typos since I’m used to a smaller keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Macpro M1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older keyboard Bluetooth keyboard set was not working with M1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice alternative to Apple keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on both Dell laptop and MacBook pro. Works well for both except can't seem to use Bluetooth for the MacBook so had to plug in the USB.

    I would recommend this to a friend