Customer Ratings & Reviews
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- Model:
- 920-008219
- |
- SKU:
- 5761911
Customer reviews
Rating 4.5 out of 5 stars with 3502 reviews
(3,502 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the MK850 Performance Keyboard and Mouse Combo for its reliable keyboard quality and ease of use. Many appreciate its simple connectivity and long battery life. However, some customers have noted experiencing lag and consider the product to be somewhat pricey. Overall, the positive aspects of the combo seem to outweigh the negatives.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse and keyboard Doesn’t connect via Bluetooth to my iMac
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Function keys stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My function key stopped working two weeks after of using this product. Had to use another keyboard instead of this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Logitec Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble setting it up, but once I read the directions, it was a breeze. My only problem is that the thumb control on the left side is too sensitive.
I would recommend this to a friendBrand response from Logitech
Posted .Hi LOGITECKEYBOARD, thank you for your feedback! Check out Logitech Options software to adjust your settings: https://support.logi.com/hc/en-us/articles/360025297893 - For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.
Rated 1 out of 5 stars
Delayed funtionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a considerable pause between when you click something and when the order is executed
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless keyboard does not syncs with Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the wireless keyboard and mouse to work with my laptop. It’s just been a paperweight for a few weeks now. Very disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! Connect wirelessly to your devices with Logitech Unifying™ USB receiver or pair via Bluetooth® low energy technology. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.
Rated 1 out of 5 stars
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was horrible and the toggling between devices functionality is incredibly clunky. If you are looking for functionality across multiple devices don’t count on it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has a super sleek design. I wish I could say the same for the mouse. Both seem to take awhile to connect to different devices.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having connectivity issues with your MK850 combo! You can always use another mouse that uses the Unifying receiver instead of the one that came with the combo. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360023300114. Continue to enjoy!
Rated 1 out of 5 stars
NOT Compatible with a SAMSUNG Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the keyboard even though the description said it was compatible with SAMSUN Smart TV's!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Wireless Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this product almost immediately. Very poor wireless range. Couldn't get keyboard to type correctly. Tried to contact Logitech, their customer service was not very good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable Bluetooth connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dropping Bluetooth connection. Very frustrating when trying to get work done.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Lawyergirl,
Thank you for taking the time to write this review, I apologize for the issue that you are experiencing. I would like to assist. I have attached a link to the “Getting Started” guide for the MK850, where you can find an overview of this combo and relevant software downloads. If you have not already done so, I recommend downloading the Logitech “Options” software for customization and best performance. The MK850 mouse and keyboard can connect to up to 3 devices via Bluetooth or Unifying USB receiver. If you need further assistance, please reach out to Logitech support which can also be found on this “Getting Started” support page.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360023300114-Getting-Started-MK850
Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap keyboard. Space bar rattles. The Logitech software keeps losing the button settings for the mouse. Remember, you get what you pay for.
No, I would not recommend this to a friendRated 1 out of 5 stars
No go for a me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this keyboard, it is too low and very tiring to use & easy to make mistakes. I will be returning this item.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Samwild70, and thank you for this review. We greatly appreciate your feedback. If you didn't know it already, there are actually two fold-out legs on the back of the keyboard that should elevate it slightly, making it more like a standard keyboard and less low profile.
Rated 1 out of 5 stars
awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took 29 days to get here, does not work and am able to buy a better model cheaper than Best Buy Blackfriday price!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the MK850 combo did not work properly for you. We greatly appreciate the feedback. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message i'll attach a link so we can help troubleshoot your keyboard and mouse. We apologize for the inconvenience. If you still have issues with it, you can submit a warranty claim with us to get a new working unit. Have a great day! -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360023300114
Rated 1 out of 5 stars
Doesn't work and Logitech can't make it work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work and insufficient support from Logitech and can't get response from Best Buy regarding return to San Carlos store.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry you are experiencing issues with your MK850. During the Covid-19 pandemic, please have grace with us. We are working as fast and proficiently as we can to take care of things. With the MK850, make sure your drivers are all up to date, that power is set to "on" on both keyboard and mouse, plug in the unifying receiver to your computer, and lastly, download the free Logitech Options software from our website. Thank you so much for your patience.
-Ricky from Logitech
Rated 1 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product design is okay minus the arm rest material which collects dust to quickly and also the range sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not comfortable keyboard do not get rather buy $129 mx keyboard
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible produck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard stopped working after a month. Don't trust other reviews here
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Hari, I'm sorry to hear your MK850 stopped working. If you still have the combo, please feel free to contact us via our support site, as it should still be within warranty. I apologize for any inconvenience this may have caused you. -Weston from Logitech
Rated 1 out of 5 stars
great while it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working about four weeks after I bought it. The mouse is still working though
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dees,
Thank you for your feedback. For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
odd shape not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't like the odd shape of the keyboard. i love my other logitech keyboard much better,
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're unsatisfied with your MK850 Combo. The nice thing about Logitech is they have a variety of other keyboards to fit anyone's preferences. Thank you for the feedback. -N from Logitech
Rated 1 out of 5 stars
Keyboard malfunction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in September 2021 - was working well, now the keyboard isn't working at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The MK850 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360023300114 - Will, Logitech.