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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,869 reviews
  • Rated 2 out of 5 stars

    OK, BUT NOT GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy, similar to the Harmony 650 it replaced. Still doesn’t properly turn on components for Apple TV. Initially, Apple TV, sound bar and Sony TV all turn on as needed, then the Sony TV inexplicably turns off. The old 650 started doing this same thing too, about 2 years after working perfectly. I thought this 665 replacement would correct that. It didn’t. Thank God for the “Help” button; I use it a lot. Now Harmony has announced they’re finished making any more smart remotes at all. I only bought it because I couldn’t find a single remote that could control my Sony TV, Apple TV, and sound bar volume control using only a single device without first pressing a separate “function” button. This was the only one. It shouldn’t be that difficult. I don’t get it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are so sorry to hear that the Harmony 665 is not working properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At then end of this message, I attached a link to our support page on the Harmony 665 remote. you'll be able to get help to troubleshoot your remote and any other questions you may have. We apologize for the inconvenience, have a great day. -Ricky | Logitech. https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665

  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my mother in law. I live in another state from her, so i can program it and all she has to do is plug in the remote and download the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech remote is very easy to use. If ever you make a mistake, just press help, and it is solved. Had the remote for about a year now, and it still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Harmony remotes similar to this one for years and they are the best universal remotes made and very easy to program. This one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad the Geek Squad set this up for us. We have had to take a little time to study and work with it, but we are getting used to what each button does. Good to not have to juggle 4 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully....love the one button approach to various activities. It was a snap to transfer the settings from my older Logitech remote to this one. Great price too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. I have one and purchased another for my future mother-in-law. She had too many remotes. It was easy to set up n explain. She loves it. It covers all her devices and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought as a spare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, sad to see that it wont be manufactured anymore. Keeping fingers crossed logitech keeps the database operational

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best if you call tech support for programming they will halp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech harmony 665

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Even when I can't figure out what button to press, it walks me through it on the screen when I press help!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Universal combo remote for Samsung TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the crazy miniature wireless remotes that came with my Samsung 75” Q8. They were overly sensitive and extremely small. I got the Harmony because it fit my hand better and it is IR and not so sensitive. My problem with it is i couldn’t get it set up for easy operation, mainly between sources.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eats battery’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for Bose and streaming remote only bad thing is it eats battery’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like being able to create custom macros to turn on multiple devices and set the inputs. I was even able to get it to work with an old VCR that had no remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote performing as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already use the Harmony 650 model so I am very familiar with the product features. The new model navigates the same and has the features I was expecting. No learning curve and works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a good fit for our guest room. It works well with a home theater set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a multiple device remote for a long time. I got this one on sale and I love it. My wife even uses it! Easy to set up as well as troubleshoot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is what I expect. Was Not difficult to set up. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best universal remote for the money. Easy to setup with your PC and great support for almost any equipment. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great affordable universal remote that controls everything I need. Smart TV, BluRay, Soundbar, and gaming systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took geek squad to program but the remote works great. Does have a bit of a delay.

    I would recommend this to a friend