Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,869 reviews
  • Rated 3 out of 5 stars

    Harmony Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not that impressed with this remote. Not that easy to use. We would like to exchange for the Harmony Elite but it is currently out of stock. It was the ONLY ONE that Best Buy had in stock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes changing between electronics a breeze it's easy to navigate with. You can have your cake and eat it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only choice for low priced smart remote control.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy curbside pickup. Easiest remote to manage TV, surround sound system, AppleTV, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was big disappointment to me. I am fairly tech savvy, set up all my own electronics and networks but never have been able to set up any Harmony remote to my satisfaction. Have had other Harmony remotes at all price ranges and always have the same problem. If you have only say two devices, i.e., cable box and TV, it works fine. But if you have say, TV, cable box, sound system, streaming device, it does not handle it well. You end up having to press more buttons than if you were to use a cheap RCA, GE or Phillips 4 device remote. Do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Dave. I apologize for the issues you have faced with your various Harmony remotes. The Harmony infrastructure is set up to work as "activities", so that when you press a single button or give a single command, it will trigger everything necessary to do the activity. This can be difficult if the activity includes too many IR devices due to the nature of IR. If they are not all facing the remote with pretty clear line-of-sight, it won't be able to trigger all of them. The Hub with the IR blasters helps, but again, we're limited by the nature of IR. Hopefully, we'll be able to earn your trust back.
      -Charlton at Logitech

  • Rated 5 out of 5 stars

    Works perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup on MacBook Pro. Got this to control my Roku TCL tv and Oppo. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed up Harmony 650. Bought this as a replacement. Works just like the 650 with no learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a projector. I’m not the most tech savvy, but it was relatively simple to get working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote Control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been able to handle and control all the components in my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a Logitech remote after 5 years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have improved the programming of the unit, and made it a lot easier to set up the system. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is amazing. It solved big problems around our entertainment routine. It’s easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device to get rid of all the remotes. It’s simple to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the ease of use and ease of programming on this remote. Seems solidly built with rubberized buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for all my devices!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used to control a Samsung TV, a Vizio sound bar, an Apple TV and a Sony Blu-Ray and it does a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly Boeckholt

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect remote to control all devices. One button turs everything off or on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy advanced remote makes life easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One push of a button and everything turns on to the correct input and settings that you program into the easy to follow app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with IR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with any IR remote needs. Dont get it if you need to control anything that is not IR.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so pleased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't do what I imagined it would do. Have do keep changing to the different devices to make it work. For instance if I want to change the volume on the sound bar I have to go out of the TV setting and push the sound bar device button. Then ho back and push the device button again to the cable box button so I can change the channel. Just really wanted something more from this remote with easier control of my devices. But ended up having to do more. Was actually easier having different remotes. Less navigating around to do what I want. So far not to pleased with product.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you are not enjoying your Harmony 665. The 665 takes places of having multiple device remotes. For certain devices, the toggle buttons must be activated so that the remote can communicate with them. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Rated 3 out of 5 stars

    Input lag is a headache.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devise itself is great and set up with ease. Unfortunately it also has severe input lag that leads to a lot of mis-selecting when navigating smart devises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s wonderful to use one remote to access devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to be able to use one remote to access our various devices. No more having three remotes to coordinate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these remotes... Makes things so easy and replaces so many individual remotes.

    I would recommend this to a friend