Customer Ratings & Reviews
- Model:
- CZV-00001
- |
- SKU:
- 5859104
Customer reviews
Rating 4.6 out of 5 stars with 4483 reviews
(4,483 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not for my hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, fun concept, but didn’t work for my hand. With no “body” for my little finger to rest on/grip it was uncomfortable and a little harder to control.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Unique
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting used to. Other than that, it’s awesome.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it so much easier to use controls...the touch pad on my surface seemed a bit cumbersome at times... this mouse just makes everything flow better & faster
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 3 out of 5 stars
Looks great but tricky to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look of this wireless mouse and it stores flat for easy storage. They only thing it’s that it is super sensitive and I find it at time hard to control when I try to highlight something for cutting and pasting, etc - and had to struggle with it quite a bit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you love the sleek and compact design of the Surface Arc Mouse. We know switching mice can be a big task, and we're here to help. Here are some helpful tips for how to navigate your Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Nice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone who has to work online for any length of time. This mouse definitely will save wear and tear on your wrist.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! We know hours of keyboard and mouse time can take a toll on the body, so we've designed your new device to help alleviate some of that pressure, and provide a sleek, comfortable user interface. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate it.
Best,
Brad - Microsoft Customer Care
Rated 5 out of 5 stars
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Billy,
Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!
Best,
Brad - Microsoft Customer Care
Rated 4 out of 5 stars
Nice but not on glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool mouse. Comfortable and sleek however it did not work on my glass top desk. Had to reluctantly return.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it!! Makes working from home & being on the computer much better! I would recommend this to a friend!
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Soft Pink
I would recommend this to a friendRated 4 out of 5 stars
Takes some getting used to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat design but feels weird in hand. When arched it is on. Flat it turns off automatically. Have to get used to the feel.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendRated 5 out of 5 stars
Perfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson used mine & loved it, so I had to get him one for his birthday since he will be in college in the fall. Love that it goes flat for transporting.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Interesting yet fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very interesting mouse to use, simply fold the mouse to turn it on, and flatten it to turn it off and put away for easy storage/travel.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse is a great addition to the Microsoft surface book 2! The arc is much more comfortable to use than a regular mouse and it was incredibly easy to set up!
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about your Surface experience. We're delighted to hear that the Surface Arc Mouse has been a wonderful pairing to your Surface Book 2! We hope you continue to enjoy the comfort and ease of the Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
The coolest mouse ever created
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest mouse ever. Turns on and off by simply arcing it. The setup was automatic, no usb piece its all bluetooth baby.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Soft Pink
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your new Microsoft Arc Mouse was easy to set up and start using. Thank you for sharing how cool it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
Rated 1 out of 5 stars
Uncomfortable and impractical
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when I was transitioning from Macs to Microsoft with the Surface. I wanted something to replicate the magic mouse experience I had gotten use to, and be ultra portable and minimalist. But after a couple days use, my hand was cramping like crazy, it's not good for people with medium or large sized hands, and the arc is really uncomfortable. Once I gave up on the minimalism idea, I found myself very happy with the MX Master series which still has lots of features to help replace the Magic Mouse functionality.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Arc Mouse I have. It fits my hand perfectly and works very well. I love that it flattens for storage-makes it easy to store for transport.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 3 out of 5 stars
GOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Love the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Awesome mousing, but miss the scroll wheel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for travel because it folds flat. However, I use the scroll function extensively and this mouse does not scroll. Boyond that it’s great.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Julie,
Thanks for reaching out! We're glad you're enjoying your new Surface Arc Mouse. We'd like to chime in and let you know that you can scroll using your mouse by simply moving one or more fingers up or down on the touchpad.
To get to know all the gestures you may use on Surface Arc Mouse, click here: https://support.microsoft.com/en-us/help/4037233.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mouse. Hoing to get another one. Compatible with apple and Microsoft
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse actually is pretty comfortable for grip and has no delay when moving or it not being able to connect properly. Overall, it's a nice bluetooth mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend







