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Customer Ratings & Reviews

Model:
JUD380
SKU:
5901250
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Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Many appreciate its compatibility and the availability of multiple ports, while some find the price appealing. However, a few customers have noted that the device tends to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,549 reviews
  • Rated 5 out of 5 stars

    I would suggest this device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ethernet cable port works wonders for portless laptops, mini dock survived a few hard falls too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still working and I have no complaints but one. It needs a power source besides the laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great! I'm glad to hear that this has met your needs and I hope that it continues to do so for a long time coming. If you ever have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone. Great service, as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With its space-saving, travel-friendly design, you can quickly set up a workstation while on the go! Thank you for your review, Darryl. j5create

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for three screens. It gave me the opportunity for the extra monitor I was looking for.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Great to hear that you got your extra monitors connected with the JUA380. We appreciate that you took the time to post a review.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Easy to install and connect all my devices

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected docking station to my laptop. I now enjoy dual monitors and a full size keyboard/mouse.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      Awesome! I'm glad to hear that the JUD380 expanded your set up and made things easier for you. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks
      j5create j5create

  • Rated 5 out of 5 stars

    Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my VGA monitor connection to new laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service not product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the review is not for the product, but for the service I received while trying to purchase said product. The associate stated it would work for my laptop when it in fact did not. It was not only a waste of my time once but will Joe be a waste of my time a second time by having to bring it back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very good quality. Meets all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good small unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit but would like the end connection to have the threaded bosses for a more secure connection

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm happy to hear that this unit is working for you and I'll pass the feedback onto my team so that we can continue to improve it.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. This product ,although a little more than i wanted to spend, did meet my needs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Belinda,
      We're glad to hear that you like the j5create docking station. We back our products with a 2-year limited warranty. We also have a highly trained customer support team that can provide technical assistance if you ever need it.
      Thank you,
      The j5create team j5create

  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM THANKFULLY COMPLETES MY NEEDS AND EXPECTATIONS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product but my MacBook doesn't have a USB port to use it! Would've been perfect though! Buyer error!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Newer computers only having USB-C can make things a little complicated and we're sorry to hear this was not a good fit. We have the JCD381 that connects via USB-C which will supply you with 2 HDMI ports, Ethernet and USB ports for accessories. If interested in learning more about this model, feel free to contact the support team on the casing and a rep will glad to assist.
      Cordially,
      j5create j5create

  • Rated 4 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t have this in stock at the store but they ordered for me and had it shipped to my house.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Meeting customer needs is our priority and we are pleased to know it is exactly what you needed. Feel free to contact support on the packaging for questions, concerns, warranty information and a representative will be ready to assist.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Good Mini Dock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Can connect two screens to this station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad USB-c port Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a connection problem with my computer at the USB-c port. Not an easy fix, so I purchased this docking station to work around the problem. Works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB 3.0 provides up to 5 Gbps transfer rates, which is 10x faster than USB 2.0 j5create

  • Rated 5 out of 5 stars

    Multiple adaptive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed and described correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile adopter for older laptops without USB-C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but does what it's advertised too. Driver installation is easy enough to do

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sally,

      It is great to hear that it was easy to set up your new docking station. The additional ports that the dock provides will help increase productivity. You may not know that the dock comes with a 2 year limited warranty (more information is available on our website), so you will be able to use the dock for a long time to come.

      Thank you for your feedback,

      The J5Create Team j5create

  • Rated 4 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have the ability to use dual monitors properly. Cannot use multiple cords of same size at same time.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're sorry to hear the JUD380 did not meet your expectations. In situations like these, we recommend contacting support on the casing to speak to a representative and they will be happy to troubleshoot, or offer a working solution if necessary. Thank you for your input.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Looked good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small and looks cheap. Returned it found better price on amazon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought this sooner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only regret is that we didn't buy it sooner. Makes everything much more simple and organized. No mess of wires coming from different equipment and my multiple screens are perfect now.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey there, I greatly appreciate positive input on our products. Supplying monitor connectivity, Ethernet and USB ports for gadgets in one make the perfect space-efficient add-on.
      Regards,
      j5create j5create